Exhibit4-SamplePostOrders.pdf

Exhibit 4 – Sample Post Order

SECURITY GUARD COMMAND DESK

POST ORDERS

Update June 18, 2006

Responsibilities

Perform access and egress control of employees and visitors at the Western Field Office of Medicare Hearings and Appeals, 27 Technology Drive, Irvine, California.

The officer assigned to this post will complete all required paperwork associated with the duties of this post, including but not limited to employee access logs, post activity logs, incident reports, and voluntary statements as necessary. If the Security Guard does not have these forms or cannot locate the appropriate forms on this post, he or she will contact Debbie Lang, the Program Manager, and request the missing forms to be brought to this post.

Security Command Desk Duty Hours

This post is manned from 0530 - 1830, 5 days a week, excluding holidays. All officers assigned to this post will report to Security Command Desk, receive his or her duty equipment and any special orders from the shift supervisor and be on post no later than the times established in Section II of this order.

A. First Relief: 0530-1130

B. Second Relief: 0900-1500

C. Third Relief:1230-1830

REMINDER: Officer will remain on duty until properly relieved.

Lead Guard Duties

The Lead Security Guard assigned to this post will:

• Ensure that he or she is briefed by the officer they are relieving, account for, and annotate on his or her post log whether or not all equipment is present or accounted for, the operational condition of the equipment and cleanliness of the post.

• Assume duties in the Lobby and perform access control of employees and visitors entering/exiting the Western Field Office.

• Ensure that access authorization is verified and that all personnel are appropriately badged before access is granted.

• Challenge all persons entering the building through this post, and ensure that only authorized personnel use this entrance.

• Ensure that all briefcases, purses, or other packages of non-employee visitors are hand inspected before allowing them into the facility;

• Ensure that all personnel entering the facility pass through the magnetometer or are checked using the hand held magnetometers. If an employee wishes not to walk through the magnetometer due to health reasons have them contact Debbie Lang for an authorization card to keep with their ID.

• Monitor all personnel exiting the facility through this location.

• Monitors all audio and visual security systems (including CCTV, and CCA) to prevent and detect signs of intrusion and ensure security of doors, windows and entrance.

• Operates detecting devices to screen individuals and prevent the passage of prohibited articles into the facility.

• Challenge all persons exiting the facility with computers, computer components or accessories, office equipment, items such as radios, televisions or other appliances.

• Inspect all boxes or bags being removed from the facility if you feel that it may contain a government issued devices and computers, government property, contraband, or case-files that are not authorized to leave the building. Exceptions to this may be the examination of purses or briefcases of employees that you might see on a regular day. If something looks suspicious, an inspection of the suspicious package is required.

• Any persons exiting the facility with any of the aforementioned items must have a valid property pass for that item, either personal or government.

• Writes reports daily of activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

• Inspects and adjusts security systems, equipment, and machinery to ensure operation use and to detect evidence of tampering.

• Answers alarms and investigates disturbances.

• Be respectful, and courteous of employees and visitors.

• Handheld radio should be operational at the Security Command Center at all times during Security Desk hours. Professional radio ediquette should be followed.

Secondary Guard Duties

• Ensure that he or she is briefed by the officer they are relieving, account for, and annotate on his or her post log whether or not all equipment is present or accounted for, the operational condition of the equipment and cleanliness of the post.

• Assume the secondary guard duties in the Lobby when present, including the screening, and bag checks for employees and visitors entering/exiting the Western Field Office.

• Assist the Lead Guard to ensure that access authorization is verified and that all personnel are appropriately badged before access is granted.

• Challenge all persons entering the building through this post, and ensure that only authorized personnel use this entrance.

• Ensure that all briefcases, purses, or other packages of non-employee visitors are hand inspected before allowing them into the facility;

• Ensure that all personnel entering the facility pass through the magnetometer or are checked using the hand held magnetometers. If an employee wishes not to walk through the magnetometer due to health reasons have them contact Debbie Lang for an authorization card to keep with their ID.

• Challenge all persons exiting the facility with computers, computer components or accessories, office equipment, items such as radios, televisions or other appliances.

• Inspect all boxes or bags being removed from the facility if you feel that it may contain a government issued computer, government property, contraband, or case-files that are not authorized to leave the building. Exceptions to this may be the examination of purses or briefcases of employees that you might see on a regular day.

If something looks suspicious, an inspection of the suspicious package is required.

• Any persons exiting the facility with any of the aforementioned items must have a valid property pass for that item, either personal or government.

• Writes reports daily of activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

• Assists the lead guard in answering alarms and investigates disturbances.

• Sweeps the interior and exterior of the building once an hour (a foot patrol) to verify that the exterior doors are locked, to identify safety or security issues in the interior of the building, to investigate incidences, and to ensure that the perimeter of the building is secure.

• Radio should be on the officer’s person at all times. Professional radio ediquette should be followed.

• Be respectful, and courteous of employees and visitors.

Greeting Employees and Visitors

The Security Guard should greet all employees and visitors in a friendly manner, by saying either “good morning sir/ma’am”, “good afternoon sir/ma’am”. When referring to employees, the proper address always refers to them as their last name—either “Mr. Gaggiano” or “Ms. Lang.”

Judges should not be referred to as Judge in the reception/lobby area for security reasons. Refer to Judges as either “ma’am/sir or Mr. Bush or Ms. Koldewey.

Access Control during Security Command Desk Hours

A. DHHS Employees with “Swipe”Badges (BLUE BADGES): - Entering

1. Employee is to “swipe” ID through optical aisle for entry access. If card works, allow entry, if not:

2. Check picture on card; if not employee, confiscate card and notify Debbie

Lang immediately. If picture ok:

3. Check expiration date on card. If expired, confiscate card and have employee follow procedures below for “Employee without Badge”. If expiration date ok:

4. Check “Do Not Admit” list, if name on list, confiscate card and notify

Debbie Lang immediately. If name is not on list, allow entry.

B. DHHS Employees with “Swipe” Badges (BLUE BADGES): - Exiting

1. Employee is to “swipe” ID through optical aisle to exit.

2. If employee does not “swipe” when existing the building, please write down their name and notify Debbie Lang.

C. DHHS Employees Without Badges (forgotten): - Entering

1. Look up employee by social security number in MDI Visitor System. If in system as valid employee, issue temporary employee badge and keycard (is needed as well) and allow entry.

2. Log Badge number and key card number in logbook.

3. If in system as “Suspended” employee or “Do Not Admit” person, call

Debbie Lang immediately.

4. If not in system, do not admit.

D. DHHS Employees Without Badges (forgotten): - Exiting

1. Have employee sign out on logbooks and return temporary employee badge and key card.

E. DHHS Contractors (Red Badge - not authorized to sign in visitors during security hours): - Entering

1. Contractor is to “swipe” ID through optical aisle for entry. If card works, allow entry, if not check card. If verified allow entrance.

2. Check daily and long-term memos for pre-authorization. If none exist, do not allow entry.

F. DHHS Contractors (Red Badge - not authorized to sign in visitors during security hours): - Exiting

1. Employee is to “swipe” ID through optical aisle to exit.

2. If contractors do not “swipe” out – notify Debbie Lang.

G. Visitors: - Entering

1. Check list of daily hearings, in-person meetings, or events, for pre-authorization. If not on lists, ask individual who they are hear to see and attempt to contact staff individual. If no staff individual is identified, do not allow entry. Notify Debbie Lang immediately.

2. If on list, ask for a valid identification card such as a State-issued drivers license, military identification, passport, federal identification. A photo identification is necessary for a visitor to gain entrance into the building.

Inform individual that you will keep their picture ID until they sign out.

A valid photo identification card must be surrended by the visitor to access to the building.

3. Ask individual to sign in.

4. Once valid identification card is obtained and verified, issue a temporary visitors badge only. No key card should be issued, unless prior approval by a manager is received and noted in the Security Command Desk Daily Log that the visitor is scheduled to arrive at the building. Notify the reception desk to contact the OMHA employee to notify them that their guest is in the lobby awaiting escort. Ask visitor to go through screening and upon completion, sit and wait for escort to arrive.

5. If a visitor is coming in with a Government employee (BLUE BADGE) as a guest, issue temporary badge, ask them to sign-in, obtain photo identification card, and allow entry. Children of employees are required to sign-in, but are not required to present a photo identification card.

H. Visitors: - Exiting

1. Have visitor sign out on sign-in/sign-out sheet

2. Return photo identification card

3. Obtain temporary visitor badge

Upon being relieved from this post, the Security Guard will brief his or her relief and ensure that the post is left in a clean and orderly manner.

Access Control During Non-Manned Security Command Desk Hours

During non-manned Security Command Desk Hours the access control monitors will be turned off; however, the Lenel On-Guard System will remain on. Also, the cameras monitors providing surveillance to the building will be turned off. A Call-Sheet will be placed on the desk with “In Case of Emergency” phone numbers.

A. DHHS Employees with “Swipe” Badges:

Employee/contractor with 24/7 access to the building is to “swipe” ID through optical aisle upon entrance and exit of building.

B. DHHS Employees Without “Swipe” Badges

No access to the building is granted.

C. Commercial or Non-Government Visitors (Official Government Business):

No access to the building is to be granted unless previous arrangements have been made with the Hearing Office Director.

Walk-Through Magnetometer Screening and Bag Searches for Employees and Visitors

1. The Magenetometer is a programmable metal/weapon detection system designed to detect metallic objects passing through its archway assembly.

2. This system is for the screening of employees and visitors entering 27 Tehcnology Drive.

Any refusal to cooperate with these additional security measures should be immediately reported to Debbie Lang. Exception: Law enforcement and special agent personnel (e.g., FDA, FBI, CIA, local police) are exempted from metal detection screening and visitor sign in/out procedures. These personnel may be granted access to the building based upon presentation of official credentials.

3. The system will be operational during Security Command Desk Hours, 0530-1830.

4. Turn the unit on by pushing the on/off button. The unit will power up and go through a self test of all components and connections. The visual LED and audible alarm will activate for several seconds, then go off, indicating the unit is ready for operation. The following are system basics; refer to the operation manual (attached) for specific operating instructions.

a. Under normal operating conditions, the green READY indicator will glow continuously and the TAMPER and ALARM indicators will be off.

b. If the console determines some type of failure or tamper condition is affecting the proper operation of the unit, the orange TAMPER indicator and audible alarm will activate.

c. Program and sensitivity levels are key-controlled by the Michael Gaggiano, and

Security Command Desk Staff.

5. During the screening process, when an individual (whose metal content exceeds the sensitivity setting of the system) walks through the archway, the red ALARM indicator will activate and the audible alarm will sound.

a. Instruct the individual to remove any loose metallic items and place them in the container or on the side of the magenetometer.

b. If they have a bag or briefcase, ask them to leave it on the table while they walk through the metal detector.

c. After removal of the items, reset the card key reader, and instruct the individual to walk through the metal detector again for screening. If the alarm does not sound, examine the items which have been removed and then allow the individual to retrieve the items. If the alarm reoccurs, use the hand-held metal detector (see instructions below) to determine the cause of the alarm.

d. An individual should never be allowed entrance to the building until they can walk through the metal detector without activating the alarm.

e. If a questionable or dangerous object, e.g., weapon, is detected/identified, detain the individual and immediately notify Debbie Lang.

f. To alleviate any unnecessary alarms and confusion, discourage personnel from walking through the metal detector when exiting the building.

6. The walk through metal detector generates a low level magnetic field and meets the required safety standards. Some people may have metal plates inside their body due to an operation/medical condition; these individuals may present a card/form from their physician certifying this fact.

7. Keep all objects away from the unit and do not lean on it; the sensitivity level may be affected. Report any problems or malfunctioning equipment to Michael Gaggiano.

8. Individuals identifying themselves as users of cardiac pacemakers should not go through the magnetometer.

Hand-Held Metal Detector Screening and Bag Inspections Procedures

1. If an alarm continues to sound after an individual has walked through the metal detector, use the hand-held metal detector to determine the cause of the alarm. The hand-held metal detector is designed to detect metallic weapons and objects using a non-contact, physical screening procedure. The detection of a metal object is indicated by an audible and visual LED alarm.

2. This unit is mainly for the screening of visitors entering 27 Technology Drive. The screening of OMHA employees will be conducted on a random basis, as specifically determined by the Security Command Desk Staff on duty. Any refusal to cooperate with these additional security measures should be immediately reported to Debbie Lang Exception: Law enforcement and special agent personnel (e.g., FDA, FBI, CIA, local police) are exempted from metal detection screening and visitor sign in/out procedures. These personnel may be granted access to the building based upon presentation of official credentials.

3. To set the sensitivity of or "calibrate" the unit, hold down the on/off switch. If the LED and alarm immediately come on, turn the sensitivity control knob counter-clockwise until they go off. If the LED and alarm does not immediately come on, turn the sensitivity control knob clockwise until they come on. Then turn the sensitivity control knob counter-clockwise until they go off.

The sensitivity level is now appropriately adjusted.

a. During the screening process, instruct the individual to step to the side (toward guard desk) for further screening.

b. If other individuals are awaiting screening, ask them to wait in front of the guard desk and that you will be with them momentarily.

c. Hold the on/off button down while scanning. There should be no physical contact with any part of the body under any circumstances. Scanning with a handheld metal detector should be done thoroughly, professionally and systematically. The instrument should be moved slowly within two inches of the persons body.

Particular attention must be paid to boot tops, underarms, hair, groin and the belt buckle region.

c. Approach the individual from the front and instruct them to extend their arms outward. Start with the probe held near the neck and move down to the shoulder along the arm to the hand. Continue up the inside of the arm to the armpit, tracing the outline of the body down to the waist and along the side of the leg down to the foot. Make sure to bring the probe down to the floor level next to the feet to detect objects hidden in shoes or heels.

d. Move the probe to the inside of the same foot and scan up one leg and down the other. After moving to the outside of the second foot, repeat the same detection outline as before up the leg, around the arm and back to the neck level.

e. Step to the side of the individual and hold the probe parallel to the floor at the top of the chest. Make one pass down the front of the person to a level below the knees. Make a final pass over the back surface of the body, starting below the knees and moving to the top of the back.

f. If an alarm is activated, instruct the individual to remove all metallic items and place them in the container on top of the x-ray machine.

g. Examine the items; if a questionable or dangerous object, e.g., weapon, is detected/identified, detain the individual and immediately notify Debbie Lang.

h. Although it must be done with the utmost respect and professionalism, security officers are authorized to request that personnel remove coats or take other reasonable measures to ensure that the person undergoing screening is not attempting to conceal prohibited articles. Screening personnel are not allowed to touch the person being screened.

i. Scanning the opposite sex with a handheld metal detector must be done with the utmost professionalism, tact and diplomacy.

4. Any questionable bags or packages will result in the visual inspection of the article.

Security officers should request the individual open and display the contents of the screened article. Security officers must inspect all compartments and any other area or object that may conceal a prohibited object. Security officers are not authorized to perform searches of personal property.

Authorized Behavioral Profiling Techniques

1. Personnel undergoing screening may be profiled for suspicious or abnormal behavior at any time during the screening process.

2. Profiling should take the form of visual scrutiny, either passively or actively (such as in watching the reactions to questions).

3. Profiling is extremely helpful in determining whether or not to apply a higher level of screening, such as visual inspection of personal property.

4. Profiling may also offer advanced warning of imminent danger.

5. Personnel must not be profiled by veteran status, gender, religion, race, color, marital status, national origin, physical or mental disability, and/or age.

6. Security officers must be aware that medical conditions may cause suspicious or abnormal behavior.

Exceptional Situations in Screening

1. Pregnant women who do not wish to utilize the magnetometer should be screened using a handheld metal detector.

2. Wheelchairs and other devices to assist the mobility impaired will be politely screened by physical inspection to the extent practical.

3. Personnel who may have internal metallic objects (such as pins or fragmentation) in their body will be politely questioned and behavioral profiling will be applied. In many cases, these people will be able to provide a medical certificate attesting to the existence of internal metallic objects.

Found Property Procedure

1. Security Officers are responsible for receiving, securing and accounting for all found property, items that are turned over to them and reported as found, or items turned into Security Command Desk. The property will be tagged utilizing GSA Form 252 (Found Property).

Key Control

1. Guards are responsible for the security of building key cards, and keys.

2. Emergency keys will be stored inside the key cabinet located in Michael

Gaggiano’s Office and issued for use only by the Lead Security Guard on duty.

Issuance and return of emergency keys will be logged by the Lead Security Guard.

3. Use of emergency keys and the details of the circumstances requiring use, will be annotated on the shift status report and an incident report written if required.

Post Appearance

1. Each officer assigned to this post is responsible for maintaining it at an acceptable level of cleanliness.

2. At the end of each tour of duty, the security officer will ensure that the post is left clean and serviceable.

Equipment

1. All equipment assigned to the post (i.e., Officer’s Duty Books, Visitor Cards, Magnetometer, etc.) will be maintained in working condition and secured at all times.

2. At the beginning of each tour of duty, the security officer will inspect the serviceability and condition of all equipment assigned.

3. The officer will document this inspection on his or her post log and report any discrepancies to Debbie Lang.

4. The following items should be accounted for on this post:

A. All Duty Officers Books B. Sign-In/Sign Out Sheet C. Daily Briefing Report D. Computer Terminal and accessories E. Hand Held Magnetometer

Knowledge of Security Regulations

Officers must have a working knowledge of the rules and regulations governing public buildings and grounds. This includes Federal Property Management Regulations, Title 41, Code of Federal Regulations, Subpart 101-20.3; and Title 18, United States Code, Section 930.

The Security Command Desk Post will be conducted in accordance with Department of Health and Human Services (HHS) contract specifications, relevant specific items in the contract statement of work, relevant specific items in the contract between HHS and the contractor, special orders issued by the the on-site supervisor, Debbie Lang. In addition, all officers must be familiar with operating instructions and procedures for HHH Building security systems, including fire, CCA, and CCTV.

The Officers on Duty shall maintain a current copy of the relevant post orders at the post. A detailed review of the post orders shall be provided as part of each employee's initial training, and each time the post orders are modified. No officer shall be assigned to duty unless they are thoroughly knowledgeable of and understands the post orders.

Personal Conduct On Post

Each Security Guard is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the Department of Health and Human Services, and the Federal Government. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with basic standards of conduct. The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government.

The Government requires a favorable image and considers it to be a major asset of a protective force. The employee's attitude, courtesy, and job knowledge are influential in creating a favorable image. However, most people form an opinion by the appearance of the uniformed employees. All contract employees are therefore required to comply with the military hair/beard/mustache length and style requirements.

All guard force personnel shall wear a complete uniform of the type prescribed by the contractor at all times when on duty. The appearance of uniforms shall be maintained so that shoes are shined; so that all items fit well and are clean, neat, and well pressed; and so that the uniform otherwise presents a favorable public image. The uniform's color(s) shall be the same as that in general use by large guard or police organizations in the United States. All employees shall wear the same color and style of uniform. An appropriately lettered breast badge and cap ornament shall indicate the jurisdiction from which authority, if any, is obtained. Shoulder patches with Contractor identification and not larger than 4-1/2 inches by 4-1/2 inches shall be worn on the uniform's left shoulder. No other Contractor identification is to be worn or displayed on the uniform. Cleaning, pressing, and repair costs shall be paid by the Contractor as allowed in the attached Department of Labor Service Contract Labor Wage Determination. Each employee shall be issued a uniform by the Contractor to include the following items:

a. Shirt

b. Trousers (skirts are optional for female employees)

c. Necktie

d. Jacket (in winter) (optional)

e. Name tag (over left breast pocket) (optional)

f. Handcuffs, key, and pouch

g. Flashlight and batteries (producing light equal to or greater than a flashlight with 2 "D" cell batteries)

h. Whistle

Guards will not smoke; eat; listen to personal audio devices, with or without earphones; view personal T.V.; read newspapers, magazines, periodicals, or books while on duty or while physically located at the post. Post orders and related official documents are considered acceptable reading materials.

Leaving a post before the end of Post Hours of Operation or without being properly relieved is post abandonment.

Neglect of duties

Any neglect of official duties shall not be condoned. This includes sleeping on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours, use of post telephones or computers for personal use, and refusing to render assistance or cooperate in upholding the integrity of the work site security.

Disorderly conduct

The use of abusive or offensive language, flirting or sexually suggestive language or actions, any form of discrimination or sexual harassment, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities which interfere with normal and efficient Government operations.

Intoxicants

Officers shall not, while on duty, possess, sell, consume, or be under the influence of intoxicants, drugs, or substances which produce similar effects.

Criminal actions

Officers may be subject to criminal actions as allowed by law in certain circumstances. These include, but are not limited to, the following:

1. Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

2. Unauthorized use of Government property, theft, vandalism, or immoral conduct.

3. Unethical or improper use of official authority or credentials.

4. Security violations.

Tables, desks, chairs or furniture may not be added, removed, or moved on post or removed to non-post locations at any time except during emergency evacuation or other emergency situation.

Exceptions may be granted by Debbie Lang.

Government telephones are not to be used for personal phone calls at any time unless they are of an emergency nature. Emergency phone calls are defined as those calls that deal with an unanticipated medical or other emergency of a family member. These "emergency" calls will be limited to three (3) minutes. An immediate emergency relief will be requested to allow this Officer to receive or make an emergency phone call.

Guards will not accept personal incoming calls. Guards will not publish or use post telephone numbers for personal purposes. All incoming calls will be directed to the Lead Officer on duty, who will take messages for guards during duty hours. Guards who need to list a telephone during duty hours will list the guard supervisor number.

Personal computers (PC) are issued for official use only. Guards will not use computers for personal use. Guards will not use games or input game software on the PC’s. Guards will not input or program personal software nor use government software for personal use.

Any absence for relief purposes requires relief by the relief/secondary guard on duty. The roving guard/secondary guard is authorized to give relief breaks.

In order to insure that all guards are treated fairly and equally, the contract states that all guards are entitled to one (1) fifteen minute break for every four hours worked and one (1) thirty minute lunch break for every eight hours worked. ANY exceptions to this provision of the contract must be requested in writing in advance. Exceptions for medical conditions must include medical certification that justifies a request of this nature.

Equipment Checks

The supervisor (Debbie Lang) shall ensure that each post is staffed as required, that employees are properly uniformed and present a neat appearance, and that each employee is familiar with their post and duties. Such supervision shall include an informal inspection at the start of each shift during which relief personnel shall be assembled for inspection, announcements, and a general transfer of information from one shift's personnel to the next. This is in addition to the time required for posting and relief of personnel.

Officers will ensure that any and all assigned equipment are in proper working order before going on duty. Officers will also conduct an "on the air" radio check every four hours to ensure that the radio assigned is in good working order.

Officers at relevant posts will also conduct other equipment tests as described in the operating procedures for the CCA, CCTV, and other monitoring systems assigned to particular posts.

Physically Challenged Visitors

Physically challenged and other visitors requiring evacuation assistance in an emergency may register in the evacuation assistance log which is maintained at the Security Command Desk.

Persons needing such assistance will identify themselves in response to posted signs, or the guard will ask persons thought to require special assistance, because of a highly-visible debilitating physical condition, if they desire such consideration.

The following statement may be used:

"Excuse me. Security has an emergency evacuation assistance program for our employees and visitors who might require such assistance should a fire or other emergency occur. I am able to register persons for this service, do you wish to register?"

In an emergency, this record/log will be brought to the attention of emergency evacuation personnel by email to the Fire Safety Director, Assistant Fire Safety Director and Fire Wardens.

Package Delivery

All packages deliveries are to be made through the mail room, unless the mailroom staff is not on duty, or cannot be located. All briefcases, purses, or other parcels brought into the front lobby of the building must be inspected. This policy is to be enforced for HHS or other Federal employees, visitors, and all couriers and delivery personnel. If the owner of the package refuses inspection, then entry into the building will be denied.

Suspicious packages should be immediately brought to the attention of the Debbie Lang. If appropriate, the delivery person may be ordered to move a suspicious package outside of the building until the police arrive.

Packages that require the use of a hand truck or that require more than one trip from the delivery vehicle must be delivered through the loading dock.

Express Delivery Control

Express/special couriers may wait at the Security Command Desk without sign in. The addressee must be contacted by telephone to come to the lobby to get the package from the courier. Non-uniformed couriers will not be permitted to deliver packages directly to the addressee's office. If no one in the addressee's office is willing to pick up the package, the courier will remove the package from the building and attempt to deliver it at another time.

Property Removal

Department policy requires a Property Pass (HHS-679) or special coded ID badge for all personal property removed from 27 Technology Drive. This includes both government-owned property and some personal property which resemble, or could be mistaken for, government property. Property Passes are not required for purses, briefcases, or similar items. All trash and surplus leaving the building must be thoroughly inspected to prove that it does not contain contraband or material being removed without permission of the custodian.

Property Passes

Employees are responsible for obtaining a Property Pass (HHS-679) prior to the removal of property from the building. Upon leaving the building, the employee will give the guard one of three copies of the Property Pass (HHS-679). The second copy will be retained by the person removing the property, and the third copy should be retained by the Property Custodial Officer (Michael Gaggiano). At the end of each day, all Security Command Desk copies of the property passes will be given to the guard supervisor who will provide them to Michael Gaggiano.

A property pass must accompany its property at time of removal. The guard will verify the name of the official whose signature appears on the property pass. Only original signatures are acceptable. Michael Gaggiano or Andreas Frank are the only authorized signatures. Photocopy or carbon copy signatures are not acceptable. A property pass signature is verified when it is identical to the sample signature on the authorized signature list provided in the property pass authorization book.

Property passes must contain a complete description of the property including serial number where applicable. The officer must sign and write the date and time of occurrence on the back of all property passes. Persons removing property must present valid picture identification containing the same name as the one appearing on the property pass. If the person attempting to exit the building does not have a valid property pass or if the property pass is not properly completed, the guard will inform the individual that they must obtain a properly executed Property Pass before the property can be removed.

Specially coded ID badges are issued to those individuals who have a need to remove property from buildings on a regular basis. These special badges are not to be used to take property home in lieu of the established procedures for the issuance of Property Passes. Guards may challenge these special ID badges during security hours or if the employee is acting in a suspicious manner.

Found Property

All officers are required to receive, secure and account for all found property. Found property will be held at the post until the end of the day. At the end of each work day, or the first of each work day morning, all found property will be delivered to Debbie Lang’s office.

Telephone Use

Telephones at all posts are to be used for official business only. Guards will not use the phones to make personal phone calls. Phones will be used to call FPS and other emergency numbers, and other OMHA offices. They will also be used to verify employee status or special visitor status. The telephones will also be used to call offices within the building to notify employees of visitor or delivery arrivals. Visitors will be allowed to use the telephones to make calls within the OMHA field office. Employees and visitors will not be allowed to make personal calls. To the greatest extent possible, telephones should be kept clear for emergency use.

Emergency Procedures

1. The Fire Safety Director (Michael Gaggiano or in his absence his alternate) at the time of an incident will be in charge of coordinating all emergency actions taken by the facility.

He or she will do so in accordance with the Field Office Occupant Emergency Plan (see attached).

2. Notification of emergency actions will be made by the Security Command Desk to law enforcement personnel in accordance with the Occupant Emergency Plan. Notification must be made immediately for any emergent or potentially emergent criminal incident that takes place at the access control station.

3. If the incident does not have ANY indications that it is or will become emergent, then the matter will be handled at the discretion of the senior security person present. Normally, this means that the subject will be taken aside for a fact finding interview and a determination by the senior security person as to how to precede.

Building Evacuation Procedures

(See Field Office Emergency Occupancy Plan)

In the event of a building evacuation, the Officer on Duty at the Security Command Desk will:

1. Assist with the assessment of alarm site and interpretation of the life safety system report.

2. Coordinate communications between the Fire Safety Director, Floor Wardens and building occupants.

3. Communicate instructions to the OMHA Floor 1 and Floor 2 Fire Wardens.

4. Assist the Fire Safety Director as directed, including contacting and updating the Fire

Department.

Fire Discovery During Operation:

(See Field Office Emergency Occupancy Plan)

In the event of fire discovery, the Officer on Duty at the Security Command Desk will:

1. Activate the fire alarm (located in the electric room) by pulling the handle.

2. Notify the Fire Emergency Command Personnel (Michael Gaggiano—Fire Safety

Director and Debbie Lang—Asst. Fire Safety Director)

3. Investigate the area of incident

4. Communicate with Field Office Employees

5. If the fire is confirmed, the Officer, in coordination with the Fire Safety Director will initiate an evacuation of the field office.

Medical Emergencies:

In the event of a medical emergency in the field office, the Office on Duty at the Security Command Desk will:

1. Call Emergency Medical Services (911)

2. Notify Debbie Lang and Michael Gaggiano

3. Calm the individual and create a safe area around the individual for first responders.

4. Identify Any Field Office Staff Trained in Responding to Medical Emergencies

5. Get all the information from the Individual and Bystander.

6. Assist with EMS, if needed.

7. Clear all entry and exit ways to ease transport of the individual in medical distress.

Emergency Life Support

In the event a visitor or field office employee needs emergency life support, the Office on Duty shall provide these services until EMS services arrive.

Prohibited Articles & Incident Disposition Procedures

1. Firearms carried by anyone other than a law enforcement officer are prohibited.

2. Prohibited Knives

a. For the purposes of these procedures, any visitor or contractor attempting to enter the premises with a pocket knife in excess of a three inch blade length are to be denied entry and requested to return without the knife in their possession. Allow these persons to leave the premises with their personal property.

b. Knives that appear to have no legitimate purpose or are obviously designed as weapons, even if smaller than three inches, shall be denied entry into the facility.

Personnel should be denied entry and requested to return without the knife in their possession. Allow these persons to leave the premises with their personal property.

3. Other Dangerous Articles

a. Firearm ammunition is to be considered part of a firearm and is prohibited.

b. Be advised that canes, combs, books, belt buckles or just about anything else can be utilized to conceal knives, bomb or firearm components.

c. All personnel need to be aware that items such as firearms and bombs can be disassembled, carried through the access control point and reassembled.

Personnel need to remain vigilant and watch for small components.

d. Unauthorized hazardous materials are prohibited.

4. Drugs and drug paraphernalia are prohibited.

a. Drugs may be toxic. Drug paraphernalia may have toxic residues.

b. No drug or article of drug paraphernalia should be handled by security personnel without taking the precaution of utilizing disposable gloves.

c. If inadvertent handling takes place, the security person will thoroughly wash their hands at the first opportunity. In order to prevent facility contamination the security person will require an escort in order to open restroom doors turn on faucets, etc.

5. If in doubt as to whether an article should be allowed to enter the facility contact your supervisor or the Safety & Security Officer for guidance.

Discovery of Firearms

1. It is not possible to foresee every type of incident that may occur and security officers are cautioned to exercise the good common sense and discretion at all times.

2. To the degree practical, the security officer is to maintain and exercise physical control and custody of the weapon until such time that it can be determined that the subject is or is not a law enforcement officer.

3. The possession of weapons under the authority of a concealed weapon permit is not authorized and is unlawful.

4. If a determination is made that the subject carrying the weapon is not a law enforcement officer, the subject will be requested to wait for a supervisor who will make a final a decision on how to proceed, normally referring the matter to law enforcement.

5. If the subject resists your request to wait, screeners should use psychological persuasion techniques and call for backup, including law enforcement.

6. Reasonable measures may be taken by security personnel in order to protect life.

7. The senior security person present can make a determination as to how they wish to handle the incident. Normally, this means that the subject will be taken aside by the senior security person for a fact finding interview. A determination will be made by the senior security person as to how to proceed from that point.

Discovery of Explosive Devices

1. It is not possible to foresee every type of incident that may occur and security officers are cautioned to exercise the good common sense and discretion at all times.

2. Discovery of explosive devices or components at the access control point requires the utmost in caution.

3. If possible, the explosive device or component will not be disturbed.

4. Once the subject or situation is under control, the area will be evacuated in accordance with the Occupant Emergency Plan.

Disposition of Confiscated or Abandoned Objects

1. Security officers are not authorized to store and return any articles to people who have left the access control point. Articles which are intentionally left with the security officers are considered abandoned.

2. Initial disposition of confiscated or abandoned objects will be carried out by the security supervisors.

3. Final disposition of confiscated or abandoned objects will be carried out by Safety &

Security Officer.

Safety Considerations

1. NEVER MOVE ANYTHING WHICH YOU BELIEVE MAY CONTAIN A BOMB.

2. Never utilize any radio transmitting device around or in the vicinity of suspected bombs.

This includes cellular telephones which must be turned off.

ACKNOWLEDGMENT OF SECURITY FORCE PERSONNEL

I _______________________________ HAVE READ AND FULLY UNDERSTAND THE

SECURITY COMMAND DESK POST ORDERS, SCREENING PROCEDURES, AND

EMERGENCY SITUATION PROCEDURES. I WILL PRESENT MYSELF IN A

PROFESSIONAL MANNER AT ALL TIMES. BY SIGNING BELOW I HEREBY

CERTIFY THAT I WILL ABIDE BY THESE PROCEDURES.

DATE