06_Exhibit_2_-_Exam_Types.docx

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Attached to
Testing Services
Solicitation number
EV00000988
Issued by
Oklahoma County, Hobart City, Oklahoma

About this file

This exhibit outlines the examination types and mandatory service requirements for a testing services contract managed by Oklahoma's Construction Industries Board through the Office of Management and Enterprise Services (OMES) Central Purchasing division. The supplier must develop, manage, and administer a comprehensive license examination program encompassing skilled trade examinations across multiple categories: Electrical (six exam types including Limited and Unlimited Contractor and Journeyman designations); Mechanical (thirteen exam types covering Natural Gas, Process Piping, Sheet Metal, HVACR, and Refrigeration); Plumbing (four exam types for Unlimited and Residential designations); Roofing (two Commercial and Residential Endorsement exams); and Home Inspector examination administration services. The contract requires the supplier to provide all labor, supervision, equipment, materials, and resources necessary for examination development, management, administration, and reporting in accordance with established industry standards, federal laws, Oklahoma statutes, and state-adopted codes. All Contractor and Journeyman examinations require applicants to achieve a 70% passing score. The supplier must maintain a minimum of six testing administration sites throughout Oklahoma with specific geographic requirements for Oklahoma City, Ponca City, Tulsa, Lawton, Woodward, and McAlester, and must make examinations available at all of the supplier's testing facilities nationally. Retesting periods vary by trade: Mechanical and Roofing applicants must wait 30 days after initial failure and 90 days after subsequent failures, while Electrical, Plumbing, and Home Inspector applicants must wait 30 days between attempts.

The supplier shall furnish comprehensive services including examination question bank development with Committee approval, ongoing test development and revision processes, same-day electronic scoring and reporting using authenticated FTP sessions with file encryption, quality monitoring through on-site audits, secure maintenance of applicant data and Board records, and compliance with federal and state laws and ADA accessibility requirements. Mandatory services include creating all necessary forms and correspondence, developing applicant instruction materials, maintaining a secure testing environment with qualified on-site proctors, defending legal challenges to examinations, providing quarterly performance meetings with annual content review meetings at the Board office (supplier expense), generating required reports, and providing robust customer service with toll-free support staffed to handle peak periods without wait times exceeding three minutes. Upon contract expiration or termination, the supplier must cooperate for 30 days with the Board or successor suppliers and transfer all data and records within 24 hours. The Board makes no guarantee regarding the number of examinations administered annually, with 2025 historical data provided for informational purposes only. The contract includes transition provisions requiring cooperation with successor administration and potential annual legislative changes to licensure examination types.

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04_Attachment_C_-_Agency_Terms.docx DOCX document
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03_Attachment_B_-_General_Terms.docx DOCX document
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10_OMESformCP004.pdf PDF

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EXHIBIT 2

1 Supplier to develop, manage and administer a license examination program for license/endorsement applicants. To include skilled trade related, valid examinations for license/endorsement applicants for all the following license/endorsement categories: Contractor and Journeyman (Plumbing, Mechanical & Electrical), Home Inspector (manage and administer only), and Roofing.

The following examinations to be included:

1.1 Electrical

A. Limited Electrical Contractor (Two Section Exam) B. Unlimited Electrical Contractor (Two Section Exam) C. Unlimited Electrical Journeyman D. Residential Electrical Contractor (Two Section Exam) E. Residential Electrical Journeyman F. Refinery Electrical Journeyman

1.2 Mechanical

A. Natural Gas Contractor (Two Section Exam) B. Natural Gas Journeyman C. Process Piping Contractor (Two Section Exam) D. Process Piping Journeyman E. Sheet Metal Contractor (Two Section Exam) F. Sheet Metal Journeyman G. HVACR Contractor Limited (Two Section Exam) H. HVACR Journeyman Limited I. HVACR Contractor Unlimited (Two Section Exam) J. HVACR Journeyman Unlimited K. Refrigeration Contractor (Two Section Exam) L. Refrigeration Journeyman M. Limited Residential Journeyman N. Limited Residential Installer

1.3 Plumbing

A. Unlimited Plumbing Contractor and Natural Gas (Two Section Exam) B. Unlimited Plumbing Journeyman and Natural Gas C. Residential Plumbing Contractor and Natural Gas (Two Section Exam) D. Residential Plumbing Journeyman and Natural Gas

1.4 Roofing

A. Roofing Contractor Commercial Endorsement (Two Section Exam) B. Roofing Contractor Residential Endorsement (Two Section Exam)

1.5 Exam Administration and Reporting Services Only: National Home Inspector Examination (Exam Developed by the Examination Board of Professional Home Inspectors®, Inc.)

1.6 Additional licensure examination or changes to current types of licenses may change due to legislation each year.

2 The Supplier shall furnish all labor, supervision, equipment, materials, and resources necessary to provide the requested services. The requested services include all aspects of Contractor and Journeyman (Plumbing, Mechanical & Electrical) and Roofing endorsement examination development, management, administration and reporting, and Home Inspector examination administration and reporting, in accordance with established industry standards, Federal laws and Oklahoma statutes and regulations and State adopted Codes. The Board makes no guarantee as to the number of examinations which would be administered each year. See Exhibit 3 for a summary of the examinations administered during calendar year 2025. These numbers are provided for informational purposes only.

3 Examination Content: Passing Score

3.1 An applicant shall score 70% to pass the examinations for licensure in the electrical trade.

3.2 An applicant shall score 70% to pass the examinations for licensure in the mechanical trade.

3.3 An applicant shall score 70% to pass the examinations for licensure in the plumbing trade.

3.4 An applicant shall score 70% to pass the examinations for roofing endorsement.

4 Retesting

4.1 Any applicant initially failing to pass a Mechanical Contractor or Journeyman, or a Roofing endorsement examination shall not be permitted to take another examination for a period of thirty (30) days, and thereafter any such applicant subsequently failing to pass an examination shall not be permitted to take a subsequent examination for a period of ninety (90) days.

4.2 Any applicant failing to pass the Electrical Contractor/Journeyman, Plumbing Contractor/Journeyman or National Home Inspector Examination must wait thirty (30) days for any subsequent examination.

4.3 Any applicant who fails one of the two sections of the examination required for licensure/endorsement as a Contractor must only retake the section the applicant failed to pass unless there is a limitation set forth in CIB's Administrative Rules by which both sections must be passed timely, after which applicant would have to retake both sections of the examination.

4.4 There is no requirement that an individual who is licensed/endorsed retake the examination required for initial licensure/endorsement in order to maintain the licensure/endorsement. However, an individual licensed in the electrical trade may retake the examination required for their initial licensure if they allow their license to be expired longer than one year; an individual licensed as a home inspector must retake the National Home Inspector Examination if they allow their license to be expired more than one year; and an individual who formerly held a roofing endorsement must retake the examination required for their initial endorsement if they allow their endorsement to remain expired for longer than one (1) year.

5 Examinations required for each license/endorsement issued by the Board

6 See Exhibit 3 for the list of the examinations required under this contract.

7 Mandatory Requirements

7.1 Required Services. Services required under the resultant contract shall include, but are not limited to, the following:

7.2 Examination Development. The requested Supplier shall meet with the respective Committee to review skilled trade questions and business and law questions. The Supplier shall develop an examination question bank, both skilled technical trade and business and law sections, for each license/endorsement type. The question bank shall contain questions that are current, pertinent, and in compliance with current State and Federal laws, rules or practices, State adopted Codes, and established industry standards, manuals, technical materials, and practices, as approved by the Committee. The Committee shall have final approval on the examination content for each license/endorsement type.

7.3 The requested services include all aspects of Contractor and Journeyman (Plumbing, Mechanical & Electrical), and Roofing endorsements examination development, management, administration and reporting, and Home Inspector examination administration and reporting. The Board makes no guarantee as to the number of examinations which would be administered each year. See Exhibit 3 for a summary of the examinations administered during calendar year 2025. These numbers are provided for informational purposes only.

7.4 Examination Reviews/Revisions. The original examinations and any subsequent revisions shall be reviewed and approved by the respective trade Committee. The Supplier must employ an ongoing continuing test development process that assures examinations will be updated and revised with appropriate frequency and/or as there is a change in established industry standards, Federal laws, Oklahoma rules and laws, and State adopted Codes.

7.5 Scoring of Exams. The Supplier shall score examinations and provide an applicant their results immediately and shall submit the applicant's results electronically to the Board on the same day the applicant tests. The preferred method should include authenticated FTP Sessions and appropriate levels of file encryption.

7.6 Provide quality and timely service to the Board, license/endorsement applicants and other parties affected by the education and examination requirements.

7.7 Create all necessary forms, notices, explanatory materials, and correspondence for efficient operation of the requirements under the Contract. Forms, notices, and explanatory materials must all be approved by the Board prior to their use or distribution.

7.8 Provide applicant examination instruction information, as approved by the CIB.

7.9 Develop, maintain, and implement a means to monitor the quality development, management, and secure administration of the examinations, including in-depth onsite audits to ensure exam integrity and adherence to established standards, Federal laws, Oklahoma rules and laws, and State adopted Codes, and such information shall be reported to the Board as requested.

7.10 Maintain accurate and secure records of all test examinations and related data.

7.11 Assure that applicant's personal information and any information submitted by the Board shall not be used or sold for any purposes other than fulfilling the requirements of the contract.

7.12 Comply with current Federal laws, Oklahoma rules and laws, and State adopted Codes on application and examination requirements.

7.13 Maintain a minimum of six (6) testing administration sites in the State of Oklahoma. There shall be at least one testing site within 10 miles of Oklahoma City, Ponca City, Tulsa, Lawton, Woodward, and McAlester. Additional testing administration sites can be utilized if approved by the Board. The Oklahoma examinations shall also be available at all of the Supplier's testing facilities throughout the country which should be strategically placed so as to maximize convenience to as many testers as possible. Testing administration sites must be easily accessible to the public, including the disabled, with adequate parking, lighting, ventilation, and a quiet and secure testing area. All facilities must be ADA compliant per standard ADA regulations with on-site qualified proctors.

7.14 The Supplier will be required to defend any legal challenges of the examinations.

7.15 Shall be able to withstand legal challenges to examination, development, management, and administration.

7.16 Security. The Supplier shall maintain information on all licensing applicants in a secure environment. The Supplier shall employ software programs to monitor network traffic to identify unauthorized attempts to monitor said traffic, upload or change information or otherwise cause damage. Manual records shall be maintained in a secure environment. Computer records shall be maintained in a password protected computerized tracking system. Any request for access to records/information on licensing applicants must be submitted in writing to the Board for approval and as allowed by law. The Supplier shall monitor test sites during testing. Supplier must ensure that all test sites must be physically and environmentally safe and secure.

7.17 Meetings. The Supplier shall provide for quarterly meetings to inform the Board or designees on license/endorsement applicants and test performance. Conference calls shall be permitted and agreed upon by both parties. The Supplier shall meet annually with Board or designees to review the content of all examinations. The meetings will be held at the Board office location and travel will be at the Supplier's expense.

7.18 Create all necessary reports as required by the Board.

7.19 Contract Transition Requirements. Following the expiration or termination of the contract the Supplier shall for a period of thirty (30) days cooperate with the Board and with any subsequent Supplier or Board staff who might assume the administration of the services required under this contract. Such cooperation shall include the timely exchange and sharing of information, data, files and records in a usable format and any other assistance appropriated to ensure the continuous administration of the testing program. The Supplier shall transfer all data and records pertaining to the Board’s services required under this Contract to the Board within twenty-four hours after the date the contract expires or the effective date of termination or expiration of the contract.

7.20 Examination Questions. All information, documents, records, materials, software and software documentation pertaining to work required by the contract shall be made available upon request to the Board or its representatives for review, inspection, and if desired, reproduction.

7.21 The Supplier shall provide services in a manner which shall reflect a high regard for quality, and which is consistent with the state-of-the-art and science of test construction, scoring and validation.

7.22 Customer Service. Provide a robust customer service function including interactive secure website assistance and toll-free telephone services to license/endorsement applicants. Provide a toll-free service that is properly staffed to reasonably accommodate peak volume phone periods without creating unnecessary long waiting periods (more than three (3) minutes) for the caller. Respond to voice mail messages within 24 hours.

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