Attachment J4 - Past Performance Questionnaire - 03-31-2025.docx
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- Solicitation number
- 030ADV25R0028
- Issued by
-
Library of Congress
About this file
This document is a Past Performance Questionnaire for a Library of Congress contract solicitation (030ADV25R0028) for National Library Service (NLS) label production. The solicitation requires a contractor to design, produce, and ship custom printed labels with Braille embossing for cartridges, return labels, and shipping boxes. Key dates include: questions due by 04/08/2025 at 12:00 PM EST, proposals due by 04/21/2025 at 12:00 PM EST, and sample labels due by 05/05/2025 at close of business. The questionnaire is designed to evaluate potential contractors across ten performance dimensions, including management effectiveness, product quality, project timeliness, communication, personnel competence, and cost performance, using a rating scale from Outstanding to Unsatisfactory. The Library will award the contract to the responsible offeror providing the best value to the government through a competitive solicitation under FAR Part 13.5 for full and open competition.
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Text version
The purpose of this questionnaire is to gather information on the contractor named below to determine their suitability to provide services for the Library of Congress (Library). Your prompt completion of this questionnaire is sincerely appreciated as it is critical to the completion of the proposal evaluation process.
Contractor: [Name of Contractor]
1. Please complete this questionnaire based on the following guidance:
a) Handwritten responses are acceptable.
b) Using the ratings below, please assess the contractor’s performance on the project identified in the email. The assessment should reflect only performance for which the contractor is/was responsible. The following is a definition of the rating levels:
| RATING |
| DEFINITION |
| Outstanding |
| Performance meets contractual requirements and exceeds many requirements to the Government's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| Good |
| Performance meets contractual requirements and exceeds some requirements to the Government's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were |
effective.
| Satisfactory |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor were satisfactory. |
| Marginal |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor did not/has not yet |
identified corrective actions.
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions were ineffective. |
2. Please provide narrative explanations for any Marginal, Unsatisfactory or N/A ratings and supplement your evaluation of the contractor’s performance with judgement of others in your organization.
3. The Contractor submitted a proposal to the Library for the provision of custom printed and braille embossed labels, and shipping of boxes. Past performance is of considerable importance to this acquisition. Therefore, input from current or previous customers of the contractor is very important.
We greatly appreciate you taking the time to complete this form. Please provide an honest assessment and return via email to Brenda Kinlay at bkinlay@loc.gov with a copy to Jennifer Zwahlen at jzwa@loc.gov no later than Noon (12:00 PM EST) on April 21, 2025.
Attachment J4 -- 030ADV24R0028 PAST PERFORMANCE QUESTIONNAIRE
09/12/2022
GENERAL INFORMATION
Please provide the following information for the past performance reference:
Name:
Point of Contact Name and Title:
Telephone Number.
Contract Number if applicable:
Contract Type:
Period of Performance:
Approximate dollar value for the contract:
Contract Description:
QUESTIONS
The following correspond with the following descriptive values provided on the questionnaire cover page:
| O |
| G |
| S |
| M |
| U |
| N/A |
| Outstanding |
| Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
| Not Applicable |
| O |
| G |
| S |
| M |
| U |
| NA |
1. How would you rate the overall management of the contract?
2. How would you rate the quality of the products and services provided by the contractor?
3. How effective was the contractor in managing all phases the project?
4. How would you rate the Contractor’s timeliness and compliance with the project schedule?
5. How timely was the contractor in submitting required reports?
6. How would you rate the Quality/effectiveness of sub-contracted efforts? (If applicable)
7. How competent were key personnel and personnel provided for the project?
8. How well did key personnel communicate with Government/company personnel?
9. How would you rate the contractor’s ability to perform the services within contract costs?
10. Were any major contract requirements been terminated or rescheduled as a result of the contractor’s inability to perform? If yes, please explain.
Comments:
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