03 Attachment A - RSOB Policy and Procedures.pdf

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Attached to
RSOB Security Guard Services
Solicitation number
6100060290
Issued by
Berks County, Reese CDP, Pennsylvania

About this file

This document is the RSOB Policy and Procedures, which outlines the entry, security, and usage guidelines for the Reading State Office Building (RSOB) maintained by the Pennsylvania Department of General Services (DGS). The policy covers mandatory entry/exit points, security checkpoints, prohibited items, restroom usage, and other building rules for both employees and public constituents. Additionally, the document references a related state and local contract opportunity for RSOB Security Guard Services. This solicitation seeks to procure four full-time dedicated security guards, two of which must be bilingual in Spanish, as well as one full-time site supervisor guard to provide security services throughout the interior and exterior of the RSOB facility located in Reading, PA. The contract will be awarded through an Invitation for Bids (IFB) process, and an optional site visit is available. Bids must be submitted by the deadline of 2pm ET on Thursday, 02/08/24.

The security guard services contract will require the awarded supplier to have the capacity to respond to critical events at the RSOB within two hours. The contract term and renewal options are not specified in the document provided. Pricing terms, funding sources, and other commercial details are also not included in this overview of the RSOB policies and the associated security guard services solicitation.

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Text version

Updated 01/2024

ATTACHMENT A

Reading State Office Building (RSOB) Policy and Procedures

Department of General Services (DGS) reserves the right to temporarily, permanently, or lawfully trespass an individual from the premises for aggress violations to any building policy or procedure.

Policy and Procedures:

1. Entry and Exit:

a. Clients may only enter from the Cherry St. entrance identified as “Public Entrance”.

b. Employees may enter at either entrance with expectations.

i. Badges must be always visible.

ii. Employees entering at Penn St. entrance may swipe access into the building.

iii. Employees entering at Cherry St. entrance must enter security check point and are subject to search.

c. Both clients and employees are asked to exit from the Penn St. entrance unless in the event of an emergency.

2. Security Check Point:

a. Upon entry every constituent is subject to search.

i. Belongings will be placed on belt to be examined under/through x-ray bag scanner.

1. Belongings flagged as potentially hazardous will be subject to additional search to verify findings.

2. Items flagged as prohibited will be asked to leave the premises.

3. Food and drink are subject to discretion by security and DGS personnel.

ii. All persons are to single file walk through the metal detectors.

1. Persons with pacemakers or health concerns may elect to have handheld magnetic wand instead.

2. Any persons or objects that alert.

3. Strictly prohibited items include but are not limited to:

a. Weapons of any kind.

i. Knives/razor blades

ii. Mase

iii. Firearms

iv. Brass Knuckles

v. Window breakers

vi. Num-chucks

vii. Blunt force objects

1. Hammers, screw drivers, tools etc.

2. Shovels and pitchforks

b. Drug or Illegal paraphernalia

i. Glass or pipe smoking devices

ii. Roach clips

iii. Needles or syringes

iv. Bagged, contained, or loose substances.

1. Marijuana is subject to discretion by security and DGS personnel for medical necessities with appropriate documentation.

c. Animals

i. Subject to discretion by security and DGS personnel for medical necessities-Service Animals are permissible on all occasions.

4. Public Restrooms:

a. Are available for use on the first floor only.

b. Restrooms are routinely inspected.

c. Constituents may be asked to leave restrooms if prolonged use or misuse is suspected.

i. Prolonged use is subject to discretion by security and DGS personnel for medical necessities but is generally indicated by excessive time past since time of entry or line formation waiting for use.

ii. Examples of misuse are:

1. Any drug or illegal substance activity.

a. Includes the use of, the purchase of, or the sale of, any drug or illegal substance.

2. Showering or bathing by use of sink.

3. Vandalism of any kind.

4. Stealing or theft of items such as but not limited to:

a. Paper towels

b. Toilet paper

c. Soap dispenser

d. Any general restrooms mechanicals, pipes, or tiles.

5. Personal items:

a. No item, under any circumstance, may be left behind at security checkpoint.

i. Items left unattended at security checkpoint will be properly disposed of

ii. Items left unattended outside, on or around the building’s property are subject to theft or disposal.

iii. DGS and Security personnel have no responsibility to personal items left unattended to.

6. Public Bike Rack:

a. Bike rack is available for use, by discretion, by both public and clientele. DGS and Security personnel have no responsibility to personal items left unattended to.

7. Video monitoring system:

a. Building is under 24-hour surveillance with the ability to retrieve old or backlogged footage. By request of law enforcement and approval by Capitol Police, footage may be available for evidence or subpoenas. All requests are filtered through the Facility Managers office.

8. Emergency Services:

a. Security or DGS (whomever is first notified) shall collect the following:

i. Type of emergency services requested (EMS, Police, Fire)

ii. Location of emergency

iii. Contact for emergency services

b. Security or DGS will tag (1) elevator from service to ensure an elevator is available for use by emergency personnel upon arrival.

c. Security or DGS will hold open doors and direct emergency personnel to location of the emergency.

d. In the event of a fire, security should stop foot traffic from entering the building and begin building evacuation plan.

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