01_PWS_Memphis District PWS Elevator Maintenance MEM ZME_20230417.pdf

FEDERAL AVIATION ADMINISTRATION

Performance Work Statement

Elevator Maintenance Memphis –MEM &ZME

Memphis District

The Contractor must furnish all material, labor, parts, tools, supervision and equipment necessary to provide a complete full-service maintenance program, including but not limited to preventive maintenance, inspections, tests, adjustments, and repairs of all devices and their components as stated herein.

1. ELEVATOR INVENTORY

A. Memphis Intl Airport (MEM-ATCT) 2515 Winchester Road Memphis, TN 38116 One (1) traction elevator One (1) hydraulic elevator

B. Memphis ARTCC ZME 3229 Democrat Road Memphis, TN 38118 One (1) hydraulic elevator Two (2) Stairway Chairlifts

2. ACRONYMS

ASME - American Society of Mechanical Engineers CO - Contracting Officer COR - Contracting Officer’s Representative MCP – Maintenance Control Program OEM – Original Equipment Manufacturer PM - Preventive Maintenance SDS – Safety Data Sheet

3. CONTRACT EFFORT REQUIRED

A. Minimum Level of Work. The Contractor must perform an assessment and take all steps and measures to provide a minimum elevator operational availability of 97% and no more than 4 unscheduled outages per 12 month period. The maintenance of the elevator system must be in accordance with the latest edition of American Society of Mechanical Engineers

4/17/2023

Dylan J Huntley Sticky Note Accepted set by Dylan J Huntley

Dylan J Huntley Sticky Note Accepted set by Dylan J Huntley

(ASME) A17.1 -Safety Code for Elevators and Escalators and (ASME) A18.1-Safety Standard for Platform lift and Stairway Chairlift. Throughout this document, this standard may be referred to as "the Code". The contractor must assume responsibility for full-service maintenance of the complete Elevator Inventory listed above.

B. Personnel Requirements. The Contractor must provide qualified elevator mechanics, work crews, and supervisory personnel in such numbers, places, and times as may be required to fully meet the contract requirements.

C. Working Hours. All scheduled contract work must be accomplished during normal hours (7:00am-4:30pm Monday-Friday), excluding federally observed holiday, FAA moratoriums and confirmed with the Contracting Officer’s Representative (COR). The Contractor's must respond to unscheduled and/or emergency service calls 7 days per week, 24 hours per day.

D. Federally Observed Holidays. The contractor must not schedule routine maintenance for the following Days:

(1) New Year’s Day

(2) Birthday of Martin Luther King Jr.

(3) Washington’s Birthday

(4) Memorial Day

(5) Juneteenth National Independence Day

(6) Independence Day

(7) Labor Day

(8) Columbus Day

(9) Veteran’s Day

(10) Thanksgiving Day

(11) Christmas Day

E. Facility Maintenance Moratoriums. The FAA has established moratorium dates for construction activity at critical Air Traffic Control facilities. The intent is to minimize impact on the ability of FAA to perform its operational activities during peak air travel dates.

Moratorium dates are typically scheduled over the Thanksgiving Holiday and the Christmas/New Year Holiday. The Contractor must be aware of these dates and request specific information yearly if he/she anticipates scheduling work on or around the moratorium periods. All activity during moratorium periods must be approved in advance by the FAA. Submit items of work to be performed during moratorium dates no later than forty-five (45) days prior to the moratorium dates. Activities that have, in the sole opinion of the FAA, potential to negatively impact FAA operations will not be approved. A written waiver will be provided by FAA to the Contractor outlining the allowable work items. No additional time or cost will be allowed for such denial.

4/17/2023

F. Airport Operations. Access to work areas may be restricted from time to time by necessity of airport operations. Contractor acknowledges that it has taken into account and provided in its planning, scheduling and pricing for disruptions including but not limited to, restricted access to portions of the site that will not be immediately available, delivery time limitations, and moratorium dates.

G. Contractor Conduct. All persons furnished by the Contractor, including subcontractors, are the sole responsibility of the Contractor. The Contractor must be responsible for their compliance with all applicable laws, rules, regulations and security clearances.

H. Account Representative. The Contractor must assign an individual to work directly with the Contracting Officer. This individual will be responsible for all matters pertaining to the contract requirements.

4. SCOPE OF WORK

A. Acceptance of Existing Equipment.

(1) In accordance with standard elevator industry practice, this is a full-service maintenance contract. The Contractor must inspect, maintain, repair, test, and clean all of the elevators and the elevator equipment.

(2) The Contractor must accept these elevators "as is". Obsolescence is not recognized in the terms of this contract. Except as listed below, no components are excluded from the requirements of this contract. All repairs must be the Contractor's sole responsibility.

B. Excluded Equipment: The following elevator components are specifically excluded from this contract:

(1) Repairs or replacements made necessary due to vandalism, negligence or misuse of the equipment by persons other than the Contractor, the Contract representatives, or the Contract employees.

(2) Refinishing or replacing elevator cabs, floor coverings, hoist way enclosures, cab and hoist way doorframes, signal fixture faceplates and sills, and interior lighting.

(3) Replacing underground hydraulic piping or cylinders.

(4) Mainline disconnect switch.

C. Performance Requirements.

(1) All elevator operations, tests, inspections, maintenance, alterations, and repairs performed under this contract must comply with the latest editions of the ASME publication A17.1.

(2) The Government will be responsible for the cost of any additional permits, fees, and third party inspections unless otherwise identified.

(3) Subject to the capability of the equipment, the Contractor must ensure that the original operating criterion is maintained at all times including but not limited to:

a) Maximum capacity in pounds.

b) Rated sped in feet per minute.

c) Performance time measured brake to brake.

d) Door operation.

e) Traffic handling capabilities.

f) Response times.

g) Smooth and quiet ride quality and door operation.

h) Software and controls.

i) Lighting and safety controls.

(4) A downtime percentage for each elevator of not more than three percent per year (based on 365 days a year/24 hrs. a day), a maximum of three service calls per month, six unscheduled service calls per 12 month period, per elevator, and a level or decreasing trend in service calls. An increased frequency in service calls is not considered acceptable performance.

Performance Objective Performance Threshold Annual Inspection and Certification l00% as required

Perform preventive maintenance as scheduled and unscheduled/ emergency calls

Elevators are fully operational 97% of the time

Maintenance records updated upon completion of service

100% after each service call or scheduled service event

Reports submitted within 5 business days

100% submittal after each service event

Provide as-built drawings Within 30 days of completion of any major repair work.

Unscheduled/Emergency call Is 100% response time as agreed.

D. Non -Standard Requirements: The Contractor's must provide the following services:

(1) Communication Devices: The Contractor must be responsible for the telephones, telephone lines, intercom devices and programming of telephone instruments within the hoist way.

(2) 24 hour emergency elevator telephone monitoring services. The monitoring service must be capable of recording all calls and, when requested, provide the recorded transcripts.

E. Housekeeping.

(1) The Contractor must take all necessary precautions, to safeguard and protect all Government property with which the Contractor comes in contact while performing the contract work.

(2) The machinery exterior and other equipment parts which are subject to rust must be kept painted. The machine room and pit floors must be kept painted with material approved by the COR.

(3) The Contractor must maintain all building space and any Government-owned equipment the Contractor is authorized to use, in a neat, clean, orderly, and working condition at all times.

(4) All machine rooms, hoist ways, pits, elevator equipment, and landing sill grooves will be kept clean, free of dust, dirt, grease, oil, and foreign debris.

(5) The Contractor will keep Safety Data Sheets (SDS) on file with the on-site COR, for all materials it uses.

(6) The Contractor will use reasonable care to minimize the generation of waste, and will properly dispose of all waste off site. Any waste generated in the course of maintenance at a minimum will be removed from the site daily.

(7) The Contractor will use reasonable care to minimize the risks its work poses to the environment, the customers, the general public, and the contract employees.

F. Maintenance Control Program.

(1) The Contractor must create and conform to an elevator or chairlift specific maintenance control Program (MCP) for each system. The MCP must be submitted to the FAA as a standard of preform and part of a comprehensive quality control program to assure that the contract requirements are provided as specified. The MCP must comply as specified in the latest edition of ASME 17.1; at no additional cost to the government.

(2) At least quarterly, the Contractor must schedule a telephone conference to review the maintenance and performance of the elevators with the CO/COR. The contactor must document the date and personnel contacted.

(3) Annually, the Contractor must survey/assess the elevator units to verify that they conform to the MCP, and manufacture’s operational requirements. At the conclusion of the survey, the Contractor will provide the government representative a copy of the equipment assessment report and performance evaluation for each individual unit covered by this contract. The report must indicate all repairs and upgrades as well as general condition and cleanliness of each unit.

(4) In keeping with environmental protection as well as Code requirements, the contractor must immediately notify the CO and COR in writing and email of any indication of underground oil seepage which may be attributed to a leaking underground hydraulic cylinder.

G. Equipment Changes

The Contractor must not change or alter the existing elevator equipment or any electrical circuits, safety mechanisms, wiring, or controls outside of the contractual terms and conditions without written authorization from the Contracting Officer. If the Contracting Officer authorizes changes, the Contractor must develop and/or make appropriate revisions to the elevator drawings and/or specifications and a copy provided to the Government. All improvements and/or changes must be documented by the Contractor during the term of this contract and must become and remain the property of the Government. Contractor must provide updated as-built drawings within 30 calendar days of the completion of any major repair work.

5. QUALIFICATIONS OF CONTRACT EMPLOYEES

A. Elevator Maintenance Technicians

(1) Qualifications. The personnel employed by the Contractor, to work on this contract, must be trained and qualified in elevator maintenance and repair work.

(2) Licenses. Where applicable, all persons employed in a trade, craft, or profession that is licensed by state or local authorities must have the appropriate license prior to performing any contract work. The license must be of a grade or level consistent with the requirements of the work being performed. The contractor must provide appropriate documentation.

6. SUPPLIES, MATERIALS, AND EQUIPMENT

A. Furnished By The Government. - NONE see note below Note: When requested by the Contractor, the Government will provide a copy of the drawings and specifications (if available) for the elevators. The Contractor will keep these documents at the work site. When the contract expires, these documents must be returned to the COR.

B. Furnished By The Contractor.

(1) The Contractor must provide all labor, supplies, materials, repair or replacement parts, tools, and equipment (including but not limited to diagnostic tools and/or equipment, computer hardware and/or software, including monitor displays, and/or standalone security systems installed by the elevator manufacturers) as deemed necessary to perform the work specified in this contract efficiently and effectively.

(2) All parts replaced under the provisions of this contract must be from the original equipment manufacturer, manufactured to Original Equipment Manufacturer (OEM) specifications or equal as approved by the CO.

7. INSPECTIONS AND TESTS

A. Maintenance and Repair Inspections by Government. The Government reserves the right to make any test or inspection it deems necessary to make sure that all performance requirements are being maintained. The Contractor must complete any repairs or deficiencies specified in the inspection report within 30 calendar days. Deficiencies not corrected within the given timeframe may result in withholding of payment. When all listed deficiencies have been corrected, the Contractor will sign and date the inspection report and return it to the CO. At its discretion, the Government may then re-inspect the work.

B. Safety Deficiencies. If any condition is disclosed which constitutes a safety hazard to either elevator passengers or equipment, that unit must be removed from service immediately. After corrections have been made, verified safe and reported to the onsite personnel, the subject unit must be placed back in service. A copy of the report must be provided to the COR.

C. Annual, & Five Year Tests.

(1) Scheduling. The Contractor must schedule (at a mutually agreed time and confirmed in writing in advance) and perform annual and five year testing as required by Code.

The Contractor will be accompanied by a third-party government provided inspector during the testing, whom shall certify the testing. If the testing were to fail, the Contractor must perform the needed changes and re-test at no additional cost.

(2) The Contractor must perform all elevator tests required by the latest edition of the ASME A17.I Code, including Firefighters Service. Any damage to the elevator equipment caused by any such test must be repaired by the Contractor at no additional cost to the Government. At its discretion, the Government may have representatives present to witness any or all such tests. As part of the annual test, at no additional cost, the ropes must be tension balanced to within 10 percent of the average force.

(3) In addition to the requirements stated in the ASME A17.I Code for the FIVE YEAR test of safeties at rated load and rated speed, the Contractor must:

(a) Check and adjust existing load weighing devices to ensure that they perform their intended function at the correct weight.

(b) Make all adjustments required to ensure that the safety devices perform their intended function as designed.

D. Contract Close-out Inspection.

(1) Within 90 calendar days prior to the expiration of the contract, the Contractor and the COR together will inspect all elevators. The Contractor will prepare an Existing Deficiency Report in conjunction with the COR that lists the deficiencies found for Government review/approval. The Contractor will correct all deficiencies that fall within the scope of this contract. The COR has the right to bring in a 3rd party inspector. The Contractor must also be responsible for latent deficiencies that are discovered after the close-out inspection. All deficiencies must be corrected within 30 calendar days of notification to the Contractor.

8. REPAIRS

A. "Repairs" are defined as unscheduled work required to prevent the breakdown or failure of an elevator, or to return an elevator back to service after a breakdown or failure.

B. The Contractor must complete all repairs within 24 hours after discovering the problem or of receiving notification that corrective action is required. The Contractor will notify the CO/COR immediately if repairs cannot be made within 24 hours. If the Contractor cannot complete the repairs within 24 hours, he/she must present, within two working days, a plan to the COR for completing the work.

C. Upon request the Contractor must furnish a record of all repairs made to the elevators, their accessories, or appurtenances.

D. Any repair work outside the scope of this contract must have prior written approval by the

CO.

9. SERVICE CALLS

A. Definition. "Service Call" is a report of an elevator malfunction made by authorized

Government personnel or designated building occupants and the Contractor's subsequent response to, and correction of, the problem.

B. Whenever called by authorized personnel (7 days per week, 24 hours per day), the Contractor must respond promptly. In no case may the arrival time exceed 1 hour for entrapment conditions, regardless the time of day and with no additional cost to the government.

C. For each service call, the Contractor must provide to the COR documentation that contains the following minimum information.

(1) A description of the problem.

(2) The location of the problem.

(3) A description of the action taken to resolve the problem.

(4) The time and date corrective action was completed.

(5) The name of the person who corrected the problem.

10. PREVENTIVE MAINTENANCE

A. Definition. "Preventive Maintenance" (PM) is regularly scheduled work on the elevator(s) that the Contractor must do to accomplish the following:

(1) Ensure their safe, reliable and continued operation.

(2) Prevent breakdowns due to worn parts.

(3) Maintain elevators in accordance with ASME A17.1 standards.

B. Schedule. Not later than five working days before the full service maintenance start date, the Contractor must submit to the CO/COR an annual maintenance work schedule, in accordance with the MCP. A simple schedule indicating, for example, the elevator mechanic will be in a particular facility the first Tuesday of every month. The purpose is to let the facility personnel know when to expect the elevator mechanic.

C. Prior to removing an elevator from service, the elevator mechanic must coordinate the service removal with the COR or designated facility representative.

D After Hours. The Contractor has the option, with the approval of the COR, to perform work, inspections, and tests outside the normal working hours at no additional cost to the Government.

E. Any scheduled work that removes an elevator from service (fireman's service test, dispatching work, etc.) must be coordinated with the COR prior to removing the elevator from service. The Contractor must notify the COR or designated facility representative to coordinate after-hours access to the building.

11. ASSESSMENT

A. Regular Assessment. The vendor will perform equipment and operation assessment as scheduled within the Maintenance Control Program (MCP), annual and five year testing and upon contract closeout.

B. Assessment Considerations. Assessment should consider and include a detailed on- site/field investigation of elevator, elevator components and building spaces related to the elevator, design and construction (in accordance with national, state and local codes). Proposed changes impacting the design or layout of an existing elevator configuration must be submitted with drawings detailing the proposed changes for evaluation with the proposal package.

12. SAFETY AND HEALTH

A. Applicable Requirements. All work must comply with the applicable requirements of 29

CFR 1910/1926 and 40 CFR 761. All work must comply with applicable state and municipal safety and health requirements. Where there is a conflict between applicable regulations, the most stringent will apply.

B. Responsibility. The Contractor must assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work.

C. Safety Equipment. The Contractor must provide all necessary safety equipment and ensure that equipment and all relevant safety procedures are applicable for the job being performed and are utilized properly.

13. QUALITY

Contractor will be required to submit a quality control plan including the following:

(1) Maintenance Control Program (MCP)

(2) Maintenance work schedule

(3) Maintenance record updates

(4) Testing Schedule

(5) Elevator maintenance technician licensing

14. DELIVERABLES

The contractor must submit the listed required document appropriate to the Performance Work Statement as follows:

(1) Quality control plan

(2) Service call report

(3) Delayed-repair work plan

(4) As-built drawings associated with major repairs

(5) Safety Data Sheet (SDS) for all product used on-site

(6) Quarterly telephone conference records

(7) Annual contractor equipment assessment report

(8) Requests for testing dates

(9) Close-out inspection, existing deficiency report

End of Performance Work Statement