00 RFP 2026-1600-0063 - SUPRT 4-24-2026.pdf
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- Solicitation number
- 1626-009
- Issued by
- Anchorage Municipality, Alaska
About this file
This is a Request for Proposals issued by the Alaska Department of Health, Division of Behavioral Health, seeking a Software-as-a-Service (SaaS) technology platform to collect client-level SAMHSA Unified Performance Reporting Tool (SUPRT) data from State Opioid Response (SOR) subrecipient grantees and automate batch uploads to SAMHSA's Performance Accountability and Reporting System (SPARS). The platform must provide a HIPAA-compliant online data submission portal with integrated rules to support accurate SUPRT data collection at baseline assessment, six-month reassessment, and program close-out. Key deliverables include the online portal with batch upload capabilities, data management and formatting for SPARS interface, ongoing platform maintenance and updates, feedback reporting with error identification, operational compliance reporting, technical assistance resources, and project management support. The RFP was issued on April 24, 2026, with a deadline for written questions by May 4, 2026, and a proposal submission deadline of 5:00 PM Alaska Time on May 15, 2026. Proposal evaluations are estimated to be complete by May 29, 2026, with a Notice of Intent to Award issued by June 5, 2026, and contract issuance by June 19, 2026. The contract term consists of an initial one-year term followed by two optional one-year renewals, for a total potential contract length of three years, at the state's sole discretion.
The estimated budget for this project ranges from $700,000 to $750,000, with proposals exceeding $750,000 deemed non-responsive. This is a firm fixed-price contract with payments based on a negotiated schedule and contingent upon legislative appropriation or federal funding. Prior to work commencement, the contractor must complete a full HIPAA security assessment and obtain Authority to Operate (ATO) from the Department of Health Security Office, with all assessment costs included in the proposal. The contractor must hold a current Alaska business license and maintain a place of business in Alaska staffed by the contractor or employees for at least six months prior to the proposal deadline to qualify for Alaska Bidder Preference (5%), Alaska Veteran Preference (up to 5% or $5,000), Alaska Military Skills Program Preference (up to 2% or $5,000), and Alaska Offeror Preference (10% of total points). No subcontractors or joint ventures are permitted, and all work must be performed in the United States unless prior written approval is obtained. Proposals must comply with mandatory requirements, complete all submittal forms (Forms A through H) with specified page limits, and include comprehensive information on experience, project understanding, methodology, management plans, IT contractual requirements, and detailed cost breakdowns. The procurement officer is Annalisa Haynie, annalisa.haynie@alaska.gov, and proposals must be submitted via email to doh.procurement.proposals@alaska.gov with the RFP number in the subject line.
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1 Rev. 02/20
STATE OF ALASKA
REQUEST FOR PROPOSALS
OFFERORS ARE NOT REQUIRED TO RETURN THIS FORM.
IMPORTANT NOTICE: IF YOU RECEIVED THIS SOLICITATION FROM THE STATE OF ALASKA’S “ONLINE PUBLIC NOTICE”
WEB SITE, YOU MUST REGISTER WITH THE PROCUREMENT OFFICER LISTED IN THIS DOCUMENT TO RECEIVE
NOTIFICATION OF SUBSEQUENT AMENDMENTS. FAILURE TO CONTACT THE PROCUREMENT OFFICER MAY RESULT
IN THE REJECTION OF YOUR OFFER.
ISSUED BY:
DEPARTMENT OF HEALTH
DIVISION OF BEHAVIORAL HEALTH
PRIMARY CONTACT:
ANNALISA HAYNIE
PROCUREMENT OFFICER
ANNALISA.HAYNIE@ALASKA.GOV
SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES
ADMINISTRATION (SAMHSA) UNIFIED PERFORMANCE
REPORTING TOOL (SUPRT)
RFP 2026-1600-0063
ISSUED APRIL 24, 2026
THE DEPARTMENT OF HEALTH (DOH) DIVISION OF BEHAVIORAL HEALTH (DBH) IS SOLICITING PROPOSALS FOR A
SAAS TECHNOLOGY PLATFORM TO COLLECT CLIENT LEVEL SAMHSA’S UNIFIED PERFORMANCE REPORTING TOOL
(SUPRT) DATA FROM STATE OPIOID RESPONSE (SOR) SUBRECIPIENT GRANTEES AND AUTOMATE BATCH UPLOAD
OF THESE DATA TO SAMHSA’S PERFORMANCE ACCOUNTABILITY AND REPORTING SYSTEM (SPARS).
mailto:annalisa.haynie@alaska.gov
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
RFP 2026-1600-0063
TABLE OF CONTENTS
SECTION 1. INTRODUCTION & INSTRUCTIONS
SEC. 1.01 PURPOSE OF THE RFP
SEC. 1.02 BUDGET
SEC. 1.03 DEADLINE FOR RECEIPT OF PROPOSALS
SEC. 1.04 MANDATORY REQUIREMENTS
SEC. 1.05 REQUIRED REVIEW
SEC. 1.06 QUESTIONS PRIOR TO DEADLINE FOR RECEIPT OF PROPOSALS
SEC. 1.07 RETURN INSTRUCTIONS
SEC. 1.08 ASSISTANCE TO OFFERORS WITH A DISABILITY
SEC. 1.09 AMENDMENTS TO PROPOSALS
SEC. 1.10 AMENDMENTS TO THE RFP
SEC. 1.11 RFP SCHEDULE
SEC. 1.12 ALTERNATE PROPOSALS
SEC. 1.13 NEWS RELEASES
SECTION 2. BACKGROUND INFORMATION
SEC. 2.01 BACKGROUND INFORMATION
SECTION 3. SCOPE OF WORK & CONTRACT INFORMATION
SEC. 3.01 GOALS AND OBJECTIVES
SEC. 3.02 SCOPE OF WORK
SEC. 3.03 DELIVERABLES
SEC. 3.04 SPECIFIC DELIVERABLES TO BE PROVIDED TO THE STATE INCLUDE THE FOLLOWING:
SEC. 3.05 HIPAA SECURITY ASSESSMENT REQUIREMENTS
SEC. 3.06 INTENT TO PROPOSE AND NON-DISCLOSURE AGREEEMENT (NDA)
SEC. 3.07 INFORMATION TECHNOLOGY (IT) RELATED CONTRACTUAL REQUIREMENTS
SEC. 3.08 CONTRACT TERM AND WORK SCHEDULE
SEC. 3.09 CONTRACT TYPE
SEC. 3.10 PAYMENT PROCEDURES
SEC. 3.11 CONTRACT PAYMENT
SEC. 3.12 ELECTRONIC PAYMENTS
SEC. 3.13 LOCATION OF WORK
SEC. 3.14 SUBCONTRACTORS
SEC. 3.15 JOINT VENTURES
SEC. 3.16 RIGHT TO INSPECT PLACE OF BUSINESS
SEC. 3.17 CONTRACT PERSONNEL
SEC. 3.18 INSPECTION & MODIFICATION - REIMBURSEMENT FOR UNACCEPTABLE DELIVERABLES
SEC. 3.19 CONTRACT CHANGES - UNANTICIPATED AMENDMENTS
SEC. 3.20 NONDISCLOSURE AND CONFIDENTIALITY
SEC. 3.21 INDEMNIFICATION
SEC. 3.22 INSURANCE REQUIREMENTS
SEC. 3.23 TERMINATION FOR DEFAULT
SECTION 4. PROPOSAL FORMAT AND CONTENT
SEC. 4.01 RFP SUBMITTAL FORMS
SEC. 4.02 SPECIAL FORMATTING REQUIREMENTS
SEC. 4.03 OFFEROR INFORMATION AND CERTIFICATIONS (SUBMITTAL FORM A)
SEC. 4.04 EXPERIENCE AND QUALIFICATIONS (SUBMITTAL FORM B)
SEC. 4.05 UNDERSTANDING OF THE PROJECT (SUBMITTAL FORM C)
SEC. 4.06 METHODOLOGY USED FOR THE PROJECT (SUBMITTAL FORM D)
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SEC. 4.07 MANAGEMENT PLAN FOR THE PROJECT (SUBMITTAL FORM E)
SEC. 4.08 MANDATORY REQUIREMENTS (SUBMITTAL FORM F)
SEC. 4.09 DOH IT CONTRACTUAL REQUIREMENTS (SUBMITTAL FORM G)
SEC. 4.10 COST PROPOSAL (SUBMITTAL FORM H)
SECTION 5. EVALUATION CRITERIA AND CONTRACTOR SELECTION
SEC. 5.01 SUMMARY OF EVALUATION PROCESS
SEC. 5.02 EVALUATION CRITERIA
SEC. 5.03 SCORING METHOD AND CALCULATION
SEC. 5.04 EXPERIENCE AND QUALIFICATIONS
SEC. 5.05 UNDERSTANDING OF THE PROJECT
SEC. 5.06 METHODOLOGY USED FOR THE PROJECT
SEC. 5.07 MANAGEMENT PLAN FOR THE PROJECT
SEC. 5.08 CONTRACT COST (COST PROPOSAL)
SEC. 5.09 APPLICATION OF PREFERENCES
SEC. 5.10 ALASKA BIDDER PREFERENCE
SEC. 5.11 ALASKA VETERAN PREFERENCE
SEC. 5.12 ALASKA MILITARY SKILLS PROGRAM PREFERENCE
SEC. 5.13 ALASKA OFFEROR PREFERENCE
SEC. 5.14 COST REASONABLENESS
SEC. 5.15 SHORTLISTING
SEC. 5.16 CONTRACT NEGOTIATIONS
SEC. 5.17 OFFEROR NOTIFICATION OF SELECTION
SECTION 6. GENERAL PROCESS AND LEGAL INFORMATION
SEC. 6.01 ALASKA BUSINESS LICENSE AND OTHER REQUIRED LICENSES
SEC. 6.02 STANDARD CONTRACT PROVISIONS
SEC. 6.03 BUSINESS ASSOCIATE AGREEMENT (BAA)
SEC. 6.04 QUALIFIED OFFERORS
SEC. 6.05 PROPOSAL AS PART OF THE CONTRACT
SEC. 6.06 ADDITIONAL TERMS AND CONDITIONS
SEC. 6.07 HUMAN TRAFFICKING
SEC. 6.08 RIGHT OF REJECTION
SEC. 6.09 STATE NOT RESPONSIBLE FOR PREPARATION COSTS
SEC. 6.10 DISCLOSURE OF PROPOSAL CONTENTS
SEC. 6.11 ASSIGNMENT
SEC. 6.12 SEVERABILITY
SEC. 6.13 SUPPLEMENTAL TERMS AND CONDITIONS
SEC. 6.14 SOLICITATION ADVERTISING
SEC. 6.15 SITE INSPECTION
SEC. 6.16 CLARIFICATION OF OFFERS
SEC. 6.17 DISCUSSIONS WITH OFFERORS
SEC. 6.18 FEDERALLY IMPOSED TARIFFS
SEC. 6.19 PROTEST
SECTION 7. ATTACHMENTS
SEC. 7.01 ATTACHED FILES
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SECTION 1. INTRODUCTION & INSTRUCTIONS
SEC. 1.01 PURPOSE OF THE RFP
The Department of Health (DOH), Division of Behavioral Health (DBH), is soliciting proposals for a SaaS technology platform to collect client level SAMHSA Unified Performance Reporting Tool (SUPRT) data from State Opioid Response (SOR) subrecipient grantees and automate batch upload of these data to SAMHSA’s Performance Accountability and Reporting System (SPARS). SUPRT data Collection and reporting is a requirement of the federal SOR funding and must be administered to all clients at the baseline assessment program, six-month reassessment and close-out. The SUPRT tool replaced the Government Performance and Results Act (GPRA) in October 2025.
SEC. 1.02 BUDGET
Department of Health (DOH), Division of Behavioral Health (DBH), estimates a budget of between $700,000.00 and $750,000.00 for completion of this project. Proposals priced at more than $750,000.00 will be considered non-responsive.
Approval or continuation of a contract resulting from this RFP is contingent upon legislative appropriation or federal funding.
SEC. 1.03 DEADLINE FOR RECEIPT OF PROPOSALS
Proposals must be received no later than 5:00PM prevailing Alaska Time on MAY 4, 2026. Late proposals or amendments will be disqualified and not opened or accepted for evaluation.
SEC. 1.04 MANDATORY REQUIREMENTS
To be considered responsive for this RFP, an offeror must meet the mandatory minimum experience requirements that are provided in Submittal Form F – Mandatory Requirements. Failure to meet all these requirements will result in immediate disqualification.
SEC. 1.05 REQUIRED REVIEW
Offerors should carefully review this solicitation for defects and questionable or objectionable material.
Comments concerning defects and questionable or objectionable material should be made in writing and received by the procurement officer at least ten days before the deadline for receipt of proposals. This will allow time for the issuance of any necessary amendments. It will also help prevent the opening of a defective proposal and exposure of offeror's proposals upon which award could not be made.
SEC. 1.06 QUESTIONS PRIOR TO DEADLINE FOR RECEIPT OF PROPOSALS
All questions must be in writing and directed to the procurement officer and at least ten days before the deadline for receipt of proposals. The interested party must confirm telephone conversations in writing.
Two types of questions generally arise. One may be answered by directing the questioner to a specific section of the RFP. These questions may be answered over the telephone. Other questions may be more complex and may require a written amendment to the RFP. The procurement officer will make that decision.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SEC. 1.07 RETURN INSTRUCTIONS
Offerors must submit their proposals via email. The technical proposal and cost proposal must be saved as separate documents and emailed to doh.procurement.proposals@alaska.gov as separate, clearly labeled attachments. The email must contain the RFP number in the subject line.
The maximum size of a single email (including all text and attachments) that can be received by the state is 25mb (megabytes). If the email containing the proposal exceeds this size, the proposal must be sent in multiple emails that are each less than 25 megabytes.
Please note that email transmission is not instantaneous. Similar to sending a hard copy proposal, if you are emailing your proposal, the state recommends sending it enough ahead of time to ensure the email is delivered by the deadline for receipt of proposals.
It is the offeror’s responsibility to contact the above email address to confirm that the proposal has been received.
The state is not responsible for unreadable, corrupt, or missing attachments.
SEC. 1.08 ASSISTANCE TO OFFERORS WITH A DISABILITY
Offerors with a disability may receive accommodation regarding the means of communicating this RFP or participating in the procurement process. For more information, contact the procurement officer no later than ten days prior to the deadline for receipt of proposals.
SEC. 1.09 AMENDMENTS TO PROPOSALS
Amendments to or withdrawals of proposals will only be allowed if acceptable requests are received prior to the deadline that is set for receipt of proposals. No amendments or withdrawals will be accepted after the deadline unless they are in response to the state's request in accordance with 2 AAC 12.290.
SEC. 1.10 AMENDMENTS TO THE RFP
If an amendment is issued before the deadline for receipt of proposals, it will be provided to all who were notified of the RFP and to those who have registered with the procurement officer after receiving the RFP from the State of Alaska Online Public Notice website.
After receipt of proposals, if there is a need for any substantial clarification or material change in the RFP, an amendment will be issued. The amendment will incorporate the clarification or change, and a new date and time established for new or amended proposals. Evaluations may be adjusted as a result of receiving new or amended proposals.
SEC. 1.11 RFP SCHEDULE
RFP schedule set out herein represents the state’s best estimate of the schedule that will be followed. If a component of this schedule, such as the deadline for receipt of proposals, is delayed, the rest of the schedule may be shifted accordingly. All times are Alaska Time.
ACTIVITY TIME DATE
Issue Date / RFP Released April 24, 2026 Deadline to Submit Questions May 4, 2026 Deadline for Receipt of Proposals / Proposal Due Date 5:00PM May 15, 2026 Proposal Evaluations Complete May 29, 2026 mailto:doh.procurement.proposals@alaska.gov
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
Notice of Intent to Award June 5, 2026 Contract Issued June 19, 2026
This RFP does not, by itself, obligate the state. The state's obligation will commence when the contract is approved by the Commissioner of the Department of Health, or the Commissioner's designee. Upon written notice to the contractor, the state may set a different starting date for the contract. The state will not be responsible for any work done by the contractor, even work done in good faith, if it occurs prior to the contract start date set by the state.
SEC. 1.12 ALTERNATE PROPOSALS
Offerors may only submit one proposal for evaluation. In accordance with 2 AAC 12.830 alternate proposals (proposals that offer something different than what is asked for) will be rejected.
SEC. 1.13 NEWS RELEASES
News releases related to this RFP will not be made without prior approval of the project director.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SECTION 2. BACKGROUND INFORMATION
SEC. 2.01 BACKGROUND INFORMATION
The Department of Health’s federal State Opioid Response (SOR) grant necessitates implementing SAMHSA Unified Performance Reporting Tool (SUPRT) which requires recipients to collect and report certain client-level data to meet its SAMHSA obligations. This information is currently gathered and manually entered by Division of Behavioral Health (DBH) staff into the SAMHSA’s Performance Accountability and Reporting System (SPARS).
SUPRT data are collected at three points throughout program participation, at Baseline Assessment, six-Month Reassessment and Close-out.
Recipients will be required to report client-level data on elements including but not limited to:
1. Demographic characteristics
2. Substance use
3. Diagnosis(es)
4. Services received
5. Types of MOUD received
6. Length of stay in treatment
7. Employment status
8. Criminal justice involvement; and,
9. Housing
10. Basic health
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SECTION 3. SCOPE OF WORK & CONTRACT INFORMATION
SEC. 3.01 GOALS AND OBJECTIVES
The critical goals and objective of this contract are the:
- Development of a provider SUPRT portal that will perform batch upload program for DBH Provider data into SPARS.
- Data management and SPARS upload will require ongoing maintenance and updates for the portal’s project site and batch upload code, based on DBH/Provider needs.
- SUPRT system build out, maintenance, and data management with some technical assistance will be required.
- The platform must also support operational and program evaluation reporting, as determined by DBH.
SEC. 3.02 SCOPE OF WORK
The Department of Health (DOH), Division of Behavioral Health (DBH), is soliciting proposals for a SaaS technology platform to collect client level SAMHSA Unified Performance Reporting Tool (SUPRT) data from State Opioid Response (SOR) subrecipient grantees and automate batch upload of these data to SAMHSA’s Performance Accountability and Reporting System (SPARS). SUPRT data Collection and reporting is a requirement of the federal SOR funding and must be administered to all clients at the baseline assessment program, six-month reassessment and close-out. The SUPRT tool replaced the Government Performance and Results Act (GPRA) in October 2025.
Additionally, the system will require ongoing maintenance and updates to both the project site and batch upload code, based on DOH’s or SAMSHA’s requirements. Finally, the batch upload system will also require feedback reporting of surveys that do not transfer, with error identification of idiosyncratic errors and identification of systematic errors for follow-up resolution.
SEC. 3.03 DELIVERABLES
The contractor will be required to provide the following deliverables:
Provide a detailed description of what the work should accomplish in terms of the specific requirements, problems, challenges, or needs of the state. This may be much more about what we are seeking as a result and less about specifically how the contractor will perform the work.
Provide online data submission portal with integrated rules to support accurate and complete SUPRT data collection, as defined by DOH and SAMHSA, with batch upload capabilities for SAMHSA’s Performance Accountability and Reporting System (SPARS). The development of this customized portal project site will be based on system specifications. This SUPRT system build out will require maintenance, data management, development of operational reporting, and technical assistance for providers.
Additionally, the system will require ongoing maintenance and updates to both the project site and batch upload code, based on DOH’s or SAMSHA’s requirements. Finally, the batch upload system will also require feedback reporting of surveys that do not transfer, with error identification of idiosyncratic errors and identification of systematic errors for follow-up resolution.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SEC. 3.04 SPECIFIC DELIVERABLES TO BE PROVIDED TO THE STATE INCLUDE THE
FOLLOWING:
1. One-Time Security Assessment completion to Authority to Operate (ATO)
2. Host Online HIPAA-Compliant Solution – The solution will be rules-based data submission platform for DBH subrecipient agency grantee and/or contracted vendor to enter client-level SUPRT data for SOR-funded program participants.
3. Data Management - Manage collected SUPRT data and format for batch upload to SPARS interface to DBH’s grant workspace.
4. Maintenance and Licensing - Perform ongoing maintenance and updates of the platform and batch upload code, to align with federally mandated changes or DBH business need.
5. Report Development - Develop feedback reporting of success and failure of batch upload, with error identification of idiosyncratic errors and identification of systematic errors for follow-up resolution.
6. Compliance Reporting and Quality Review - Develop operational reporting to support DBH’s quality review of subrecipient grantee compliance performing Baseline Assessment, six-month reassessment, and close-out.
7. Technical Assistance - Develop and maintain provider technical assistance resource webpage.
The desired solution will be operational within three months of contract award, after final system configuration and operational considerations. The activities in support of the deliverables are outlined below.
Integrated provider portal go-live with SPARS batch upload capability
• Customization and testing of data collection portal and SPARS batch upload solution, as per SPARS- SUPRT and DOH requirements.
Operations and Maintenance
• Ongoing maintenance and updates for the portal project site and batch upload code, based on DOH/provider's needs.
• Data management (includes developing site-specific operational reporting pages and managing Alaska requests for survey modifications).
• Batch upload notification and error resolution for rejected/failed Alaska SUPRT data to SPARS (includes correction of idiosyncratic errors and identification of systematic errors for correction.
Technical Assistance and Training
• Kick-off training for DOH/providers and regular peer learning opportunities delivered through calls and webinars.
• Email updates/communication to grantees regarding SUPRT submission progress and upcoming six-month follow-ups.
• Management of a monitored helpdesk for site support and/or individualized technical assistance, including 1:1 TA calls.
• Development of grantee and client-facing resources for SUPTR.
Project Management
• Project management support through project site development, testing, and go-live to facilitate calls, agenda development, and deliverable tracking.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
TABLE 1. TIMELINE AND ACTIVITIES – MONTHS 1 AND 2
Complete Security Assessment.
Customization and testing of data collection portal and SPARS batch upload solution, as per SPARS-SUPTR and DOH requirements.
Production launch of customized data collection portal.
Production launch of batch upload interface for DOH SPARS submission.
Data management (includes developing site-specific operational reporting pages and managing Alaska requests for survey modifications).
Batch upload notification and error resolution for rejected/failed Alaska SUPTR data to SPARS (includes correction of idiosyncratic errors and identification of systematic errors for correction).
Develop training materials for Alaska SOR DOH staff.
Develops Alaska SOR grantee/program resource website.
MONTH 3 AND ONGOING TIMELINE AND ACTIVITIES
Ongoing maintenance and updates for the portal project site and batch upload code, based on DOH/Provider’s needs.
Maintains portal for DOH for SOR survey deletion and return codes.
Conducts weekly batch upload and error correction or identification.
Email updates/communications to grantees regarding SUPTR submission progress and upcoming six-month follow-ups.
Provides technical assistance, as needed.
Maintains Alaska SOR grantee/program resource website.
Provides individualized TA for Alaska SOR grantees, as needed.
Provides ongoing project management support.
Conduct training webinar(s) for Alaska SOR grantees.
Contractor will be required to complete a security assessment (see Section 3.04 below).
SEC. 3.05 HIPAA SECURITY ASSESSMENT REQUIREMENTS
Once the contract is executed and prior to beginning any other work under the contract, the contractor shall work with the Department of Health (DOH) Security Office to complete a full security assessment for the proposed software or system solution(s). This may include, but not be limited to:
• Clearly articulating the components of the system which DOH staff are expected to configure and administer and, likewise, which components of the system the contractor will configure and administer.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
• Information System/Data Flow Diagram outlining all major components of the system (system type and technologies employed) and their interconnections (protocols and payloads).
• Interconnection Risk Assessment Worksheet (IRAW) for each outbound or inbound interconnection outlined in the Information System/Data Flow Diagram and any ancillary Application Programming Interface (API) or data transfers.
• A code scanning attestation which confirms the offeror performs MITRE conformant code scanning (CWE) against each deployable version of the code base and remediates CWE flaws of medium, or higher, technical impact.
• A server vulnerability scanning attestation confirming that the offeror performs regular vulnerability scanning against all in-scope servers and remediates identified vulnerabilities in a timely manner.
• Completion of the DOH NIST CSF Assessment Questions (see next RFP Section).
Follow up clarification questions from the DOH’s Security Assessor may be required. The software or system solution(s) must receive an Authority to Operate (ATO) from the Security Assessor prior to being deployed. If the ATO is not issued, the State is not responsible for any additional costs and reserves the right to terminate the contract immediately.
This security assessment may also be performed every three years during the contract. All contractor costs for the security assessment must be included in the offeror’s cost proposal. Those costs will be paid only upon completion of the security assessment and issuance of the ATO from the Security Assessor.
SEC. 3.06 INTENT TO PROPOSE AND NON-DISCLOSURE AGREEEMENT (NDA)
Offerors are strongly encouraged to obtain the NIST CSF Assessment Questions List indicated in the previous RFP section prior to submitting their proposal, as it is intended to further determine the level of effort and cost for the security assessment. To obtain the NIST CSF Assessment Questions List, the offeror must complete and submit an intent to propose and non-disclosure agreement, provided as an attachment to this RFP. The signed agreement must be emailed to the procurement officer as an attachment and the offeror must also provide the phone number and email address of the person who is to receive the file. The file will then be provided by the procurement officer to the offeror.
The procurement officer will not provide the file until receipt of the completed and signed intent to propose and non-disclosure agreement. The state reserves the right to clarify and verify any offeror’s ability to perform the services required under this solicitation prior to granting access to the file. The state is not responsible for an offeror’s failure to obtain the NIST CSF Assessment Questions List; the total costs identified for the security assessment on the offeror’s cost proposal shall be the total costs paid by the state. No additional charges shall be allowed.
SEC. 3.07 INFORMATION TECHNOLOGY (IT) RELATED CONTRACTUAL REQUIREMENTS
Other specific DOH IT-related contractual requirements are provided as Submittal Form X. The offeror must complete this form in accordance with the provided instructions; space is provided to provide both choose a response (see the drop-down list) and provide further explanation.
Note that in some cases, certain initial elements of the HIPAA Security Assessment indicated in Section 3.04 may be completed during the negotiation phase based on the offeror’s response to these contractual requirements.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SEC. 3.08 CONTRACT TERM AND WORK SCHEDULE
The total length of the contract will be approximately three years. The initial term will be a one-year term, followed by two (2) one-year optional renewals. Each renewal will be exercised at the sole discretion of the State.
Any extension of the contract beyond the exercised renewal options will be upon mutual agreement between the State and the contractor and effected with a contract amendment processed by the procurement officer and signed by both parties. All other terms and conditions of the contract, including those previously amended, shall remain in full force and effect. Unless otherwise agreed to by both parties, the procurement officer will provide written notice to the contractor with the intent to cancel an extension at least 30 days before the desired date of cancellation.
SEC. 3.09 CONTRACT TYPE
This contract is a firm fixed price contract.
SEC. 3.10 PAYMENT PROCEDURES
The state will make payments based on a negotiated payment schedule. Each billing must consist of an invoice and progress report. No payment will be made until the progress report and invoice has been approved by the project director.
SEC. 3.11 CONTRACT PAYMENT
No payment will be made until the contract is approved by the Commissioner of the Department of Health or the Commissioner's designee. The state is not responsible for and will not pay local, state, or federal taxes. All costs associated with the contract must be stated in U.S. currency.
For agreements over $500,000, under no conditions will the state be liable for the payment of any interest charges associated with the cost of the contract. Payment for agreements under $500,000 for the undisputed purchase of goods or services provided to a state agency, will be made within 30 days of the receipt of a proper billing or the delivery of the goods or services to the location(s) specified in the agreement, whichever is later. A late payment is subject to 1.5% interest per month on the unpaid balance. Interest will not be paid if there is a dispute or if there is an agreement that establishes a lower interest rate or precludes the charging of interest.
SEC. 3.12 ELECTRONIC PAYMENTS
The State of Alaska prefers vendors receive payment via Electronic Funds Transfer (EFT). The contractor may review information concerning the EFT process and access the Electronic Payment Agreement Form for Vendors at the following link: https://doa.alaska.gov/dof/vendor.html.
Any single contract payment of $1 million or higher must be accepted by the contractor via Electronic Funds Transfer (EFT).
SEC. 3.13 LOCATION OF WORK
The location(s) the work is to be performed, completed and managed is at the awarded contractors place of business.
The state will not provide workspace for the contractor. The contractor must provide its own workspace.
https://doa.alaska.gov/dof/vendor.html
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
By signature on their proposal, the offeror certifies that all services provided under this contract by the contractor and all subcontractors shall be performed in the United States.
If the offeror cannot certify that all work will be performed in the United States, the offeror must submit a request, set out in a separate document in their proposal, that provides a detailed description of the portion of work that will be performed outside the United States, where, by whom, and the reason that is necessary.
The offeror must also provide this information when completing the DOH IT Contractual Requirements Submittal Form.
Failure to comply with these requirements may cause the state to reject the proposal as non-responsive or cancel the contract.
SEC. 3.14 SUBCONTRACTORS
Subcontractors will not be allowed.
SEC. 3.15 JOINT VENTURES
Joint ventures will not be allowed.
SEC. 3.16 RIGHT TO INSPECT PLACE OF BUSINESS
At reasonable times, the state may inspect those areas of the contractor's place of business that are related to the performance of a contract. If the state makes such an inspection, the contractor must provide reasonable assistance.
SEC. 3.17 CONTRACT PERSONNEL
Any change of the project team members or subcontractors named in the proposal must be approved, in advance and in writing, by the project director or procurement officer. Changes that are not approved by the state may be grounds for the state to terminate the contract.
SEC. 3.18 INSPECTION & MODIFICATION - REIMBURSEMENT FOR UNACCEPTABLE
DELIVERABLES
The contractor is responsible for the completion of all work set out in the contract. All work is subject to inspection, evaluation, and approval by the project director. The state may employ all reasonable means to ensure that the work is progressing and being performed in compliance with the contract. The project director or procurement officer may instruct the contractor to make corrections or modifications if needed to accomplish the contract’s intent. The contractor will not unreasonably withhold such changes.
Substantial failure of the contractor to perform the contract may cause the state to terminate the contract. In this event, the state may require the contractor to reimburse monies paid (based on the identified portion of unacceptable work received) and may seek associated damages.
SEC. 3.19 CONTRACT CHANGES - UNANTICIPATED AMENDMENTS
During the course of this contract, the contractor may be required to perform additional work. That work will be within the general scope of the initial contract. When additional work is required, the project director will provide the contractor a written description of the additional work and request the contractor to submit a firm time
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL schedule for accomplishing the additional work and a firm price for the additional work. Cost and pricing data must be provided to justify the cost of such amendments per AS 36.30.400.
The contractor will not commence additional work until the procurement officer has secured any required state approvals necessary for the amendment and issued a written contract amendment, approved by the Commissioner of the Department of Health or the Commissioner's designee.
SEC. 3.20 NONDISCLOSURE AND CONFIDENTIALITY
Contractor agrees that all confidential information shall be used only for purposes of providing the deliverables and performing the services specified herein and shall not disseminate or allow dissemination of confidential information except as provided for in this section. The contractor shall hold as confidential and will use reasonable care (including both facility physical security and electronic security) to prevent unauthorized access by, storage, disclosure, publication, dissemination to and/or use by third parties of, the confidential information. “Reasonable care” means compliance by the contractor with all applicable federal and state law, including the Social Security Act and HIPAA. The contractor must promptly notify the state in writing if it becomes aware of any storage, disclosure, loss, unauthorized access to or use of the confidential information.
Confidential information, as used herein, means any data, files, software, information or materials (whether prepared by the state or its agents or advisors) in oral, electronic, tangible or intangible form and however stored, compiled or memorialized that is classified confidential as defined by State of Alaska classification and categorization guidelines provided by the state to the contractor or a contractor agent or otherwise made available to the contractor or a contractor agent in connection with this contract, or acquired, obtained or learned by the contractor or a contractor agent in the performance of this contract. Examples of confidential information include, but are not limited to: technology infrastructure, architecture, financial data, trade secrets, equipment specifications, user lists, passwords, research data, and technology data (infrastructure, architecture, operating systems, security tools, IP addresses, etc.).
Additional information that the contractor shall hold as confidential during the performance of services under this contract include:
• DEPARTMENT’S SECURITY ASSESSMENT PROCESS AND DOCUMENTS.
• SUPRT DATA FROM GRANTEES IS CONFIDENTIAL AND THE SUPRT PORTAL MUST BE HIPAA-COMPLIANT AND ALIGN WITH ANY ADDITIONAL PROTECTIONS DESCRIBED UNDER 42 CFR PART 2 THAT GOVERN
SUBSTANCE USE IDSORDER TREATEMNT RECORDS.
If confidential information is requested to be disclosed by the contractor pursuant to a request received by a third party and such disclosure of the confidential information is required under applicable state or federal law, regulation, governmental or regulatory authority, the contractor may disclose the confidential information after providing the state with written notice of the requested disclosure ( to the extent such notice to the state is permitted by applicable law) and giving the state opportunity to review the request. If the contractor receives no objection from the state, it may release the confidential information within 30 days. Notice of the requested disclosure of confidential information by the contractor must be provided to the state within a reasonable time after the contractor’s receipt of notice of the requested disclosure and, upon request of the state, shall seek to obtain legal protection from the release of the confidential information.
The following information shall not be considered confidential information: information previously known to be public information when received from the other party; information freely available to the general public;
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL information which now is or hereafter becomes publicly known by other than a breach of confidentiality hereof;
or information which is disclosed by a party pursuant to subpoena or other legal process and which as a result becomes lawfully obtainable by the general public.
SEC. 3.21 INDEMNIFICATION
The contractor shall indemnify, hold harmless, and defend the contracting agency from and against any third-party claim of, or liability for error, omission or negligent act of the contractor under this agreement. The contractor shall not be required to indemnify the contracting agency for a claim of, or liability for, the independent negligence of the contracting agency. If there is a claim of, or liability for, the joint negligent error or omission of the contractor and the independent negligence of the contracting agency, the indemnification and hold harmless obligation shall be apportioned on a comparative fault basis. “Contractor” and “contracting agency”, as used within this and the following article, include the employees, agents and other contractors who are directly responsible, respectively, to each. The term “independent negligence” is negligence other than in the contracting agency’s selection, administration, monitoring, or controlling of the contractor and in approving or accepting the contractor’s work.
SEC. 3.22 INSURANCE REQUIREMENTS
Without limiting contractor's indemnification, it is agreed that contractor shall purchase at its own expense and maintain in force at all times during the performance of services under this agreement the following policies of insurance. Where specific limits are shown, it is understood that they shall be the minimum acceptable limits. If the contractor's policy contains higher limits, the state shall be entitled to coverage to the extent of such higher limits.
Certificates of Insurance must be furnished to the procurement officer prior to beginning work and must provide for a notice of cancellation, non-renewal, or material change of conditions in accordance with policy provisions.
Failure to furnish satisfactory evidence of insurance or lapse of the policy is a material breach of this contract and shall be grounds for termination of the contractor's services. All insurance policies shall comply with and be issued by insurers licensed to transact the business of insurance under AS 21.
Workers' Compensation Insurance: The contractor shall provide and maintain, for all employees engaged in work under this contract, coverage as required by AS 23.30.045, and; where applicable, any other statutory obligations including but not limited to Federal U.S.L. & H. and Jones Act requirements. The policy must waive subrogation against the State.
Commercial General Liability Insurance: covering all business premises and operations used by the Contractor in the performance of services under this agreement with minimum coverage limits of $300,000 combined single limit per claim.
Commercial Automobile Liability Insurance: covering all vehicles used by the contractor in the performance of services under this agreement with minimum coverage limits of $300,000 combined single limit per claim.
SEC. 3.23 TERMINATION FOR DEFAULT
If the project director or procurement officer determines that the contractor has refused to perform the work or has failed to perform the work with such diligence as to ensure its timely and accurate completion, the state may, STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL by providing written notice to the contractor, terminate the contractor's right to proceed with part or all of the remaining work.
The procurement officer may also, by written notice, terminate the contract under Administrative Order 352 if the contractor supports or participates in a boycott of the State of Israel.
This clause does not restrict the state's termination rights under the contract provisions of Appendix A or Appendix E, attached in SECTION 7. ATTACHMENTS.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SECTION 4. PROPOSAL FORMAT AND CONTENT
SEC. 4.01 RFP SUBMITTAL FORMS
This RFP contains Submittal Forms, which must be completed by the offeror and submitted as their proposal. An electronic copy of the forms is posted along with this RFP. Offerors shall not re-create these forms, create their own forms, or edit the format structure of the forms unless permitted to do so.
Unless otherwise specified in this RFP, the Submittal Forms shall be the offeror’s entire proposal. Do not include any links or marketing information in the proposal or it may be removed by the procurement officer prior to the proposals being sent to the proposal evaluation committee (PEC).
Any proposal that does not follow these requirements may be deemed non-responsive and rejected.
SEC. 4.02 SPECIAL FORMATTING REQUIREMENTS
The offeror must ensure that their proposal meets all special formatting requirements identified in this section.
Documents and Text: All attachment documents must be written in the English language, be single sided, and be single spaced with a minimum font size of 10. Pictures or graphics may be used if the offeror feels it is necessary to communicate their information, however, be aware of the below requirements for page limits.
Page Limits: Some Submittal Forms listed below have maximum page limit requirements. Offerors must not exceed the maximum page limits. Note, the page limit applies to the front side of a page only (for example, ‘1 Page’ implies that the offeror can only provide a response on one side of a piece of paper).
Submittal Form Anonymous Document
Maximum Page
Limits Submittal Form A – Offeror Information and Certifications N/A Submittal Form B – Experience and Qualifications YES 5 Submittal Form C – Understanding of the Project YES 5 Submittal Form D – Methodology Used for the Project YES 5 Submittal Form E – Management Plan for the Project YES 5 Submittal Form F – Mandatory Requirements N/A Submittal Form G – IT Contractual Requirements N/A Submittal Form H – Cost Proposal N/A
Any Submittal Form that is being evaluated and does not follow these instructions may receive a ‘1’ score for the evaluated Submittal Form, or the entire response may be deemed non-responsive and rejected. Failure to submit any of the Submittal Forms will result in the proposal being deemed non-responsive and rejected.
SEC. 4.03 OFFEROR INFORMATION AND CERTIFICATIONS (SUBMITTAL FORM A)
The offeror must complete and submit this Submittal Form. The form must be signed by an individual authorized to bind the offeror to the provisions of the RFP.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
By signature on the form, the offeror certifies they comply with the items listed in the Certifications section of the Submittal Form. If the offeror fails to comply with these items, the state reserves the right to disregard the proposal, consider the contractor in default, or terminate the contract.
The Submittal Form also requests the following information:
a) The complete name and address of offeror’s firm along with the offeror’s Tax ID.
b) Information on the person the state should contact regarding the proposal.
c) Names of critical team members/personnel.
d) Addenda acknowledgement.
e) Conflict of interest statement.
f) Federal requirements.
g) Alaska preference qualifications.
An offeror's failure to provide this information may cause the proposal to be determined to non-responsive and rejected.
SEC. 4.04 EXPERIENCE AND QUALIFICATIONS (SUBMITTAL FORM B)
Offerors must provide detail on their specific experience in providing platform technical assistance and training to users throughout any state in the USA.
Offerors must also provide detail on the primary project manager’s specific experience in projects of a similar nature along with the directly related experience of the overall project team identified in Submittal Form A.
For both above, this can include other specific areas of expertise, including experience in developing and supporting SUPRT administration, technical assistance resources and developing and providing operational reporting for SUPRT activities.
Finally, offerors must provide a description of the organization of the project team and the individuals responsible and accountable for the completion of each component and deliverable of the RFP.
SPECIAL NOTE: The offeror shall not disclose their costs in this Submittal Form and cannot exceed the page limit (as described in Section 4.02).
SEC. 4.05 UNDERSTANDING OF THE PROJECT (SUBMITTAL FORM C)
Offerors must provide detail that demonstrates their understanding of the requirements of the project and how to meet the state’s needs.
SPECIAL NOTE: The offeror shall not disclose their costs in this Submittal Form and cannot exceed the page limit (as described in Section 4.02).
SEC. 4.06 METHODOLOGY USED FOR THE PROJECT (SUBMITTAL FORM D)
Offerors must provide detail that demonstrates the methodology they will employ and how the methodology will serve to accomplish the work and meet the state’s needs.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
Offerors must also identify and potential issues, risks, or problems they foresee with this project and how they will address them.
SPECIAL NOTE: The offeror shall not disclose their costs in this Submittal Form and cannot exceed the page limit (as described in Section 4.02).
SEC. 4.07 MANAGEMENT PLAN FOR THE PROJECT (SUBMITTAL FORM E)
Offerors must provide detail that demonstrates the management plan they intend to follow and how the plan will serve to accomplish the work and meet the state's needs.
Offerors must also identify any potential issues, risks, or problems they foresee with this project and how they will address them.
SPECIAL NOTE: The offeror shall not disclose their costs in this Submittal Form and cannot exceed the page limit (as described in Section 4.02).
SEC. 4.08 MANDATORY REQUIREMENTS (SUBMITTAL FORM F)
Offerors must complete all sections of this Submittal Form, including explanations of whether and how they meet each mandatory requirement. Failure to do so may result in rejection of the proposal as non-responsive.
SEC. 4.09 DOH IT CONTRACTUAL REQUIREMENTS (SUBMITTAL FORM G)
Offerors must complete and submit this Submittal Form.
SEC. 4.10 COST PROPOSAL (SUBMITTAL FORM H)
Offerors must complete and submit this Submittal Form. Proposed costs must all direct and indirect costs associated with the performance of the contract, including, but not limited to, total number of hours at various hourly rates, direct expenses, payroll, supplies, overhead assigned to each person working on the project, percentage of each person's time devoted to the project, and profit. The costs identified on the cost proposal are the total amount of costs to be paid by the state. No additional charges shall be allowed.
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
SECTION 5. EVALUATION CRITERIA AND CONTRACTOR SELECTION
SEC. 5.01 SUMMARY OF EVALUATION PROCESS
The state will use the following steps to evaluate and prioritize proposals:
1) Proposals will be assessed for overall responsiveness. Proposals deemed non-responsive will be eliminated from further consideration.
2) A proposal evaluation committee (PEC), made up of at least three state employees or public officials, will evaluate specific parts of the responsive proposals.
3) The Submittal Forms, from each responsive proposal, will be sent to the PEC. No cost information will be shared or provided to the PEC.
4) The PEC will independently evaluate and score the documents based on the degree to which they meet the stated evaluation criteria.
5) After independent scoring, the PEC will have a meeting, chaired by the procurement officer, where the PEC may have a group discussion prior to finalizing their scores.
6) The evaluators will submit their final individual scores to the procurement officer, who will then compile the scores and calculate awarded points as set out in Section 5.03.
7) The procurement officer will calculate scores for cost proposals as set out in Section 5.08 and add those scores to the awarded points along with factoring in any Alaska preferences.
8) The procurement officer may ask for best and final offers from offerors susceptible for award and revise the cost scores accordingly.
9) The state will then conduct any necessary negotiations with the highest scoring offeror and award a contract if the negotiations are successful.
SEC. 5.02 EVALUATION CRITERIA
Proposals will be evaluated based on their overall value to state, considering both cost and non-cost factors as described below. Note: An evaluation may not be based on discrimination due to the race, religion, color, national origin, sex, age, marital status, pregnancy, parenthood, disability, or political affiliation of the offeror.
Overall Criteria Weight Responsiveness Pass/Fail
Offeror Information and Certifications Submittal Form A (see SEC. 4.03 instructions) Mandatory Requirements Compliance of Submittal Form F (see SEC. 4.08 instructions) DOH IT Contractual Requirements Submittal Form G (see SEC. 4.09 instructions)
Qualifications Criteria Weight Experience and Qualifications Submittal Form B 140 Understanding of the Project Submittal Form C 120 Methodology Used for the Project Submittal Form D 120 Management Plan for the Project Submittal Form E 120 Subtotal 500 Cost Criteria Weight Cost Proposal Submittal Form H 400 Subtotal 400
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
Preference Criteria Weight Alaska Offeror Preference (if applicable) 100 Subtotal 100
TOTAL EVALUATION POINTS AVAILABLE 1000
SEC. 5.03 SCORING METHOD AND CALCULATION
The PEC will evaluate responses against the questions set out in Sections 5.04 through 5.07 and assign a single score for each section. Offerors’ responses for each section may be rated comparatively against one another with each PEC member assigning a score of 1, 5, or 10 (with 10 representing the highest score, 5 representing the average score, and 1 representing the lowest score). Responses that are similar or lack dominant information to differentiate the offerors from each other will receive the same score. Therefore, it is the offeror’s responsibility to provide dominant information and differentiate themselves from their competitors.
After the PEC has scored each section, the scores for each section will be totaled and the following formula will be used to calculate the amount of points awarded for that section:
1) Maximum Points Available / Maximum Combined PEC Score Possible
2) Combined PEC Score x Result of 1)
Example (Maximum Points Available for the Section = 100):
PEC
Member 1
Score
PEC
Member 2
Score
PEC
Member 3
Score
PEC
Member 4
Score Combined Total Score
Points
Awarded Offeror 1 10 5 5 10 30 75 Offeror 2 5 5 5 5 20 50 Offeror 3 10 10 10 10 40 100
Offeror 1 was awarded 75 points:
Maximum Points Available (100) = 2.5 Maximum Combined PEC Score Possible (40)
Combined PEC Score (30) x 2.5 = Points Awarded (75)
Offeror 2 was awarded 50 points:
Maximum Points Available (100) = 2.5 Maximum Combined PEC Score Possible (40)
Combined PEC Score (20) x 2.5 = Points Awarded (50)
Offeror 3 was awarded 100 points:
Maximum Points Available (100) = 2.5
STATE OF ALASKA – REQUEST FOR PROPOSALS SAMSHA UNIFIED PERFORMANCE REPORTING TOOL
Maximum Combined PEC Score Possible (40)
Combined PEC Score (40) x 2.5 = Points Awarded (100)
SEC. 5.04 EXPERIENCE AND QUALIFICATIONS
This portion of the offeror’s proposal will be evaluated against the following questions:
1) How well did the offer detail their specific experience in SUPRT program development and reporting?
2) How well did the offeror detail the primary project manager’s experience in projects of a similar nature and the directly related experience of the overall project team?
3) To what degree did the offeror include other specific areas of expertise, such as troubleshooting, response times and technical assistance?
4) How did the offeror describe the organization of the project team and the individual(s) responsible for and accountable for the completion of each component and deliverable of the RFP?
5) Has the offeror implemented SAMHSA Unified…
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