PSC Category D321 encompasses Information Technology (IT) and Telecommunications Help Desk services, focusing on technical support, user assistance, and customer service solutions for federal government technology infrastructure. These services typically involve first-line and escalation-level technical support, troubleshooting computer systems, network connectivity issues, software applications, and hardware problems. Help desk personnel provide remote and on-site support, manage incident response, and ensure operational continuity for government technology environments. No Federal Contract Awards were provided in the source material to analyze specific contract details, scopes, values, durations, awarded entities, funding agencies, or performance locations for this PSC category. Additional data would be required to provide a comprehensive overview of recent contract awards. No Federal Contract Opportunities were included in the source material to discuss specific solicitation details, requested services, federal agencies, or performance locations for this PSC category. Additional procurement information would be necessary to describe current contract opportunities in detail.
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Last Date To Order (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
AG7604C140011 | Peckham Vocational Industries, Inc. | $97.9m | 9/15/14 | 3/14/20 | 3/14/20 | |
FA860418D3501 | TM Capture Services LLC | $2.2m | 5/29/18 | 11/28/23 | 7/23/19 | |
HSSCCG14C00014 | VMD Systems Integrators, LLC | $2.6m | 7/28/14 | 5/27/16 | 3/6/18 | |
15JA0518D00000577 | Cbeyondata LLC | $3.9m | 9/28/18 | 9/27/23 | 7/15/22 | |
EPW18015 | Cherokee Nation System Solutions LLC | $6.8m | 4/1/18 | 9/28/21 | 9/28/21 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
Delivery Order 47QTCA20D001V-15JA3520F00000005 | Amivero LLC | $158.2k | 5/1/20 | 4/30/25 | 4/26/24 | |
Delivery Order 75N98118D00012-1625DC19F0068 | Favor Techconsulting, LLC | $47.3m | 8/21/19 | 7/31/25 | 2/4/25 | |
Definitive Contract N0001420C4004 | Unison Software Inc. | $19.3m | 4/4/20 | 4/3/25 | 6/12/24 | |
Delivery Order GS35F0491S-12639520F0674 | Technik Inc. | $2.4m | 6/8/20 | 1/12/23 | 1/13/23 | |
Delivery Order FA873215D0025-FA301621F0012 | EPS Corporation | $4.0m | 10/1/20 | 3/31/25 | 10/1/24 |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
Help Desk Support Services | 70Z03820QM0000006 | Department of Homeland Security US Coast Guard | Limited / Sole Source Justification 1/1 | 4/14/20, 9:24 AM | |
Enterprise Information Technology Core Services | 140E0120Q0018 | Department of the Interior Bureau of Safety and Environmental Enforcement | Award Notice 1/1 | 10/29/20, 4:06 PM | |
Award Notice for N00014-20-C-4004 to Unison Software Inc. | N00014-20-C-4004 | Department of the Navy Secretary of the Navy Office of Naval Research | Award Notice 2/2 | 7/17/20, 11:13 AM | |
AESMP | 21R0003 | Department of the Army Materiel Command Joint Munitions Command | Special Notice 1/2 | 9/21/20, 7:23 PM | |
Tooele Army Depot IT Help Desk Services and Support | W52P1J20Q3009 | Department of the Army Materiel Command Joint Munitions Command | Solicitation 2/3 | 1/23/20, 7:52 AM |
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