PSC D321: IT and Telecom – Help Desk

Service code

Code facts

PSC codes and definitions come from the GSA PSC Manual and contract spending from SAM.gov/FPDS.

Contract obligations by fiscal year

Fiscal year Obligated
FY2027 To date $0
FY2026 $6,242,338
FY2025 -$64,597,871
FY2024 $435,480,378
FY2023 $186,235,567

Top contractors by obligations

Rank Contractor Obligated, FY2026–FY2027 Share
1 Nuaxis LLC $11,261,234
2 Infostructures, Inc. $1,806,862
3 Kapstone Technologies, Inc. $1,020,000
4 Icube-It JV $350,636
5 Ozell Services Inc. $330,931
6 United Development USA Inc. $97,740
7 Vista Defense Technologies, LLC $43,291

Top funding agencies by obligations

Rank Agency Obligated, FY2026–FY2027 Share
1 Department of the Interior $11,261,234
2 Smithsonian Institution $2,924,603
3 Department of Housing and Urban Development $350,636
4 Defense Health Agency Department of Defense $330,931
5 Department of the Army Department of Defense $43,291
Rank NAICS code Obligated, FY2026–FY2027 Share
1 541519 Other Computer Related Services $11,257,641
2 541513 Computer Facilities Management Services $3,296,949
3 561422 Telemarketing Bureaus and Other Contact Centers $350,636

Contract obligations by state

Rank Place of performance Obligated, last 12 months Share
1 Virginia $11,528,616
2 Colorado $330,931
3 New York $74,157
4 Illinois $43,291

Shares are of everything obligated under PSC D321 in the last 12 months before deobligations, including work performed abroad or with no place of performance on record.

Contract opportunities

Notice Posted Due
Enterprise Information Technology Core Services Award Notice · Bureau of Safety and Environmental Enforcement —
Command Post Console Upgrade Award Notice · Air Combat Command (USAF) —
Aesmp Special Notice · Joint Munitions Command (AMC)
JRE Help Desk Services Pre-Solicitation · Air Combat Command (USAF)
COVID-19 Emergency Acquisition – CARES Act Loan Programs – SBA – CAFS (Capital Access Financial Systems) IT Help Desk Award for Continued Service Limited / Sole Source Justification · Small Business Administration —
Award Notice for N00014-20-C-4004 to Unison Software Inc. Award Notice · Office of Naval Research (SECNAV) —
MIDS Software Solicitation · Naval Air Warfare Center (NAVAIR)
Enterprise Information Management (EIM) Sustainment Support. Limited / Sole Source Justification · Defense Health Agency —
JRE Help Desk Special Notice · Global Strike Command (USAF)
HUD REAC/TAC Call Center Solicitation · Department of Housing and Urban Development
Tier 2 RPMS Support Solicitation · Indian Health Service
Help Desk Support Services Limited / Sole Source Justification · Coast Guard —
Justification and Approval for Other Than Full and Open Competition Limited / Sole Source Justification · Office of Naval Research (SECNAV) —
Enhanced Mobile Satellite Services Customer Care Bridge Limited / Sole Source Justification · Defense Information Systems Agency —
Tooele Army Depot IT Help Desk Services and Support Award Notice · Joint Munitions Command (AMC) · W52P1J20Q3009 —
Army Enterprise Service Desk 3. 5 (AESD 3. 5) Special Notice · Joint Munitions Command (AMC)
Medical Information Systems Support Technician Pre-Solicitation · Air Combat Command (USAF)
Tooele Army Depot IT Help Desk Services and Support Solicitation · Joint Munitions Command (AMC) · W52P1J20Q3009
Tooele Army Depot IT Help Desk Services and Support Pre-Solicitation · Joint Munitions Command (AMC) · W52P1J-20-Q-3009
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Quick answers

What is PSC D321?

PSC D321 is IT and Telecom – Help Desk, a service code in PSC D, IT and Telecom – Information Technology and Telecommunications.

How much do federal agencies spend under PSC D321?

Federal contracts under PSC D321 obligated $563,360,412 in fiscal years 2023 through 2027.

Who are the largest contractors under PSC D321?

The contractors with the most obligated under PSC D321 in fiscal years 2026 and 2027 are Nuaxis LLC ($11,261,234); Infostructures, Inc. ($1,806,862); and Kapstone Technologies, Inc. ($1,020,000).

Which agencies buy the most under PSC D321?

The agencies that obligated the most under PSC D321 in fiscal years 2026 and 2027 are Department of the Interior ($11,261,234), Smithsonian Institution ($2,924,603) and Department of Housing and Urban Development ($350,636).

Which NAICS codes are used with PSC D321?

The NAICS codes with the most obligated under PSC D321 in fiscal years 2026 and 2027 are 541519 Other Computer Related Services, 541513 Computer Facilities Management Services and 561422 Telemarketing Bureaus and Other Contact Centers.

Where is the work under PSC D321 performed?

By place of performance, the states with the most contract obligations under PSC D321 over the last 12 months are Virginia ($11,528,616), Colorado ($330,931) and New York ($74,157).

What is the latest contract opportunity under PSC D321?

The latest contract opportunity under PSC D321 is Enterprise Information Technology Core Services, award notice from Bureau of Safety and Environmental Enforcement, posted October 29, 2020.

On GovTribe

See everything under PSC D321

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