NIGP 91536: Facsimile (Fax) Services

NIGP 91536 Facsimile (Fax) Services, an Item code, encompasses secure fax transmission and eFax platform services that state and local government procurement offices are purchasing either as standalone services or as components of broader hosted voice-and-fax infrastructure contracts. Recent state and local opportunities show two distinct procurement patterns: standalone secure fax services for healthcare and administrative use, and integrated hosted voice-and-fax systems serving entire school districts, universities, and public agencies. State and local issuing bodies pursuing fax services span higher education (University of Oregon Purchasing and Contracting Services), K-12 school districts (Clayton County Public Schools in Georgia), state procurement offices (State of Illinois Chief Procurement Office), and community college systems (Valencia College District Board of Trustees in Florida). The scope extends from basic eFax capabilities through comprehensive cloud-hosted solutions that bundle voice, fax, E911 compliance, voicemail, call handling, and technical support.

Recent activity concentrates in the Southeast and Upper Midwest, with Georgia and Florida showing multiple active procurements in early 2026. Representative opportunities include Clayton County Public Schools' RFP 005-26 for Hosted Voice and Fax Services (posted February 11, 2026, due March 18, 2026), which served 67 schools and over 50,000 students across a one-year initial term with four optional one-year renewals; the University of Oregon's ACP secure fax service solicitation (S58050100017012, posted May 21, 2026, due June 5, 2026) targeting University Health Services; the State of Illinois Chief Procurement Office's small-purchase Consensus eFax procurement (26551HDAINFOTB52510, posted and due May 13, 2026); and Valencia College District's RFP 2026-26 for classroom and conference room technology services (posted April 6, 2026, due April 30, 2026), which incorporated fax as part of a broader telecommunications and control-systems package with approximately $1.6 million in annual historical spending. School districts and public universities emphasize hosted, cloud-based solutions with E911 compliance, 99.9 percent uptime guarantees, 24-hour U.S.-based technical support, encryption, and integration with existing equipment or new vendor-supplied infrastructure; qualification requirements typically include five years of K-12 or public-sector experience and demonstration of financial stability and insurance coverage exceeding $1,000,000 in general liability.