UNSPSC 81161702: Fax Support Service

A service involving the support of facsimile hardware and/or software.

UNSPSC 81161702 Fax Support Service is a Commodity code capturing telecommunications and messaging infrastructure services that state and local governments procure to enable secure facsimile transmission, hosted fax capabilities, and integrated voice-fax platforms across administrative and operational sites. Recent state and local solicitations under this code reflect a shift toward cloud-based, hosted eFax and unified communications solutions rather than standalone fax equipment or support. Issuing bodies range across higher-education institutions, state procurement offices, school districts, and community colleges. The University of Oregon Purchasing and Contracting Services, the State of Illinois Chief Procurement Office, and Clayton County Public Schools in Georgia have all posted active fax-related solicitations in the past two months, with school districts and state agencies representing the primary buyer categories. Work being solicited includes secure healthcare fax services, statewide eFax platform subscriptions, and integrated hosted voice-and-fax infrastructure supporting hundreds to thousands of simultaneous users with 24-hour U.S.-based technical support, E911 compliance, 99.9 percent uptime guarantees, encryption, and role-based administration across distributed facility networks.

Geographic activity centers on the Southeast and West Coast, with recent opportunities in Oregon, Illinois, Georgia, and Florida. Representative procurements include the University of Oregon's secure fax service for University Health Services (RFP S58050100017012, due June 5, 2026), the State of Illinois Chief Procurement Office's Consensus eFax small purchase (Solicitation 26551HDAINFOTB52510, posted and due May 13, 2026), and Clayton County Public Schools' comprehensive hosted voice and fax services supporting 67 schools and over 50,000 students (RFP 005-26, posted February 11, 2026, due March 18, 2026). Clayton County's RFP explicitly incorporates a Small Local Business Enterprise (SLBE) set-aside with 5 percent evaluation weight and requires vendor experience with K-12 or similar public-sector telecommunications infrastructure. Valencia College District in Florida posted a broader classroom and conference room technology RFP (RFP 2026-26, due April 30, 2026) that includes fax and document-transmission components as part of integrated suite services, suggesting fax support often bundles with unified communications platforms in education and government procurement.