Nurse Call System Upgrade and Installation at the Texas Center for Infectious Disease (San Antonio, TX)-DSHS

The Texas Health and Human Services Commission (HHSC) through the Department of State Health Services (DSHS) is seeking a comprehensive Nurse Call System Upgrade and Installation at the Texas Center for Infectious Disease (TCID) located in San Antonio. This Invitation for Bids (IFB) is a competitive procurement under Texas Government Code 2157.068 for Information Technology Commodity Items, targeting a complete replacement and modernization of the existing nurse call system. Bidders must demonstrate a minimum of five years of relevant experience, employ fully trained personnel with at least two years of experience, and provide comprehensive references. Mandatory on-site visits are scheduled for May 28, 2025, at 9:00 AM and June 4, 2025, at 2:00 PM, with formal bid responses due by June 11, 2025, at 10:30 AM. The contract will initially commence on the award date and expire on August 31, 2025, with a potential one-year extension option. Evaluation criteria will focus on best value to the State of Texas, with pricing assessed through the submitted Pricing Sheet (Exhibit C), not solely based on the lowest price.

The procurement includes a Historically Underutilized Business (HUB) Subcontracting Plan requirement, indicating a preference for diverse vendor participation. All personnel must undergo comprehensive background checks and adhere to strict performance standards. While specific budget ranges are not explicitly detailed in the available documents, the procurement is designed to accommodate a technology upgrade for a critical healthcare infrastructure system. The solicitation is open to qualified technology and healthcare systems integrators with specific expertise in nurse call system implementations. Bidders will be required to demonstrate their capability to integrate with existing healthcare technology infrastructure and provide a seamless upgrade solution. The contract structure suggests a focus on comprehensive system replacement, potentially including hardware, software, installation, and potential ongoing support services, with the ultimate goal of enhancing communication and patient care systems at the Texas Center for Infectious Disease.