Criminal Complaint Intake & Management System

The Arizona Attorney General's Master Agreement AAGO16-118345 provides a comprehensive software solution for Criminal Complaint Intake and Management System services. The IDV, awarded to ThoughtSpan Technology LLC, encompasses a sophisticated software platform designed to streamline criminal complaint processing, featuring secure remote access capabilities, a public-facing web interface for online complaint submissions, and integration with existing law enforcement systems. The contract enables document uploads, supports user management, and provides ongoing software maintenance, upgrades, and technical enhancements for government agencies.

The master agreement was initially awarded on December 16, 2015, with ThoughtSpan Technology LLC as the prime contractor, and has undergone multiple extensions through Amendment III, extending the performance period to December 15, 2018. The contract covers the entire state of Arizona and is classified as a master agreement with a focus on software maintenance and system integration. While specific total contract value is not explicitly stated, invoices indicate annual maintenance costs ranging from approximately $60,000 to $64,000, with a 3% annual increase. The procurement was conducted through a competitive solicitation process by the Arizona Attorney General's Office, with the contract providing flexible, long-term technology support for criminal justice information management.