FY27 IDFPR ILES CLEAR Maint., Supp., Hosting, Decomm SEFS
Active Open Market Sole Source Procurements Illinois Awarded
- Contract number
- 27-440DFPR-INFOT-P-98011
- Awardee
- Tyler Technologies
- Contracting organization
- Information Technology
- Contract amount
- $1,163,298
Award facts
- Completion date
- NIGP codes
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
Show all 30
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 80101514 Business regulatory and compliance research service
- 81162002 Compliance dictionaries as a service
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 81162010 UCF mapper software as a service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
Award details come from bidbuy.illinois.gov. Updated .
About this award
Tyler Technologies was awarded a sole source contract by the Illinois Department of Financial and Professional Regulation for maintenance, support, hosting, and decommissioning services related to the agency's legacy systems. The contract, valued at $1,163,297.72, commenced on July 1, 2026, and concludes on June 30, 2027, with no renewal options. Services encompass technical support, software patches and updates, Virtual Private Cloud hosting via Amazon Web Services, Database Administrator services, and disaster recovery capabilities for the Integrated Licensing and Enforcement System and Credential, Licensing, Enforcement and Regulation database systems—both proprietary Tyler Technologies software platforms.
The contract contemplates a transition from active system maintenance to cold storage services as the Illinois Department of Financial and Professional Regulation decommissions these legacy systems during the fiscal year and migrates to its new regulatory licensing solution designated CORE. Billing occurs monthly on an as-needed basis, with costs incurred only for services actually utilized. Tyler Technologies qualifies as the sole source provider due to its exclusive ownership of the proprietary software and underlying code, with no alternative vendors capable of meeting the agency's July 1, 2026 implementation deadline. State Appropriated Funds provide the contract funding.
Line items
| Item | Total |
|---|---|
| FY27 Annual standard maintenance and support costs for ILES. Tyler Technologies ( Proprietary ) Software Maintenance for ILES. ILES holds the entire application/licensing/enforcement histories of our assigned professions and entities. System is based on Tyler's proprietary software. Monthly costs.… | $235,254.60 |
| FY27 Annual hosting services for ILES. Keeps us off antiquated and unsecure state server systems. Includes VPC for a secure environment, complete infrastructure of the hosted environment, AWS cloud soution, disaster recovery, and maintenance to keep everything running smoothly. Monthly pricing. If… | $151,708.80 |
| FY27 Annual direct support costs. Direct support for ILES eLicense. Handle some Tier 1 plus all Tier 2 and Tier 3 technical issues and support. | $235,226.28 |
| FY27 Annual direct support costs. Direct support for CLEAR eLicense. Handle some Tier 1 plus all Tier 2 and Tier 3 technical issues and support. | $235,226.28 |
| Optional Off-Maintenance Frozen/Cold Storage Data Backup. ILES One-Time Cold Storage Setup $1,480.00. ILES Cold Storage - Data Size Assumption ~4.29 TB (90 GB DB + ~4.2 TB documents). $24 per month. | $1,768.00 |
| FY27 Annual standard maintenance and support costs for CLEAR. Tyler Technologies ( Proprietary ) Software Maintenance for CLEAR. CLEAR holds the entire application/licensing/enforcement histories of our assigned professions and entities. System is based on Tyler's proprietary software. Monthly… | $220,932.36 |
| FY27 Annual hosting services for CLEAR. Keeps us off antiquated and unsecure state server systems. Includes VPC for a secure environment, complete infrastructure of the hosted environment, AWS cloud soution, disaster recovery, and maintenance to keep everything running smoothly. Monthly pricing.… | $81,689.40 |
| Optional Off-Maintenance Frozen/Cold Storage Data Backup. CLEAR One-Time Cold Storage Setup $1,480.00. CLEAR Cold Storage - Data size assumptions ~110 GB (30 GB DB + 80 GB documents) $1 per month. | $1,492.00 |
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Quick answers
Who was awarded contract 27-440DFPR-INFOT-P-98011?
Contract 27-440DFPR-INFOT-P-98011 was awarded to Tyler Technologies by Information Technology in Illinois on July 1, 2026.
How much is contract 27-440DFPR-INFOT-P-98011 worth?
Its contract amount is $1,163,298.
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