FY27 IDFPR ILES CLEAR Maint., Supp., Hosting, Decomm SEFS

Active Open Market Sole Source Procurements Illinois Awarded

Contract number
27-440DFPR-INFOT-P-98011
Awardee
Tyler Technologies
Contracting organization
Information Technology
Contract amount
$1,163,298

Award facts

Completion date
UNSPSC codes
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Award details come from bidbuy.illinois.gov. Updated .

About this award

Tyler Technologies was awarded a sole source contract by the Illinois Department of Financial and Professional Regulation for maintenance, support, hosting, and decommissioning services related to the agency's legacy systems. The contract, valued at $1,163,297.72, commenced on July 1, 2026, and concludes on June 30, 2027, with no renewal options. Services encompass technical support, software patches and updates, Virtual Private Cloud hosting via Amazon Web Services, Database Administrator services, and disaster recovery capabilities for the Integrated Licensing and Enforcement System and Credential, Licensing, Enforcement and Regulation database systems—both proprietary Tyler Technologies software platforms.

The contract contemplates a transition from active system maintenance to cold storage services as the Illinois Department of Financial and Professional Regulation decommissions these legacy systems during the fiscal year and migrates to its new regulatory licensing solution designated CORE. Billing occurs monthly on an as-needed basis, with costs incurred only for services actually utilized. Tyler Technologies qualifies as the sole source provider due to its exclusive ownership of the proprietary software and underlying code, with no alternative vendors capable of meeting the agency's July 1, 2026 implementation deadline. State Appropriated Funds provide the contract funding.

Line items

Item Total
FY27 Annual standard maintenance and support costs for ILES. Tyler Technologies ( Proprietary ) Software Maintenance for ILES. ILES holds the entire application/licensing/enforcement histories of our assigned professions and entities. System is based on Tyler's proprietary software. Monthly costs.… 12 × $19,604.55 $235,254.60
FY27 Annual hosting services for ILES. Keeps us off antiquated and unsecure state server systems. Includes VPC for a secure environment, complete infrastructure of the hosted environment, AWS cloud soution, disaster recovery, and maintenance to keep everything running smoothly. Monthly pricing. If… 12 × $12,642.40 $151,708.80
FY27 Annual direct support costs. Direct support for ILES eLicense. Handle some Tier 1 plus all Tier 2 and Tier 3 technical issues and support. 1 Each × $235,226.28 $235,226.28
FY27 Annual direct support costs. Direct support for CLEAR eLicense. Handle some Tier 1 plus all Tier 2 and Tier 3 technical issues and support. 1 Each × $235,226.28 $235,226.28
Optional Off-Maintenance Frozen/Cold Storage Data Backup. ILES One-Time Cold Storage Setup $1,480.00. ILES Cold Storage - Data Size Assumption ~4.29 TB (90 GB DB + ~4.2 TB documents). $24 per month. 1 Each × $1,768.00 $1,768.00
FY27 Annual standard maintenance and support costs for CLEAR. Tyler Technologies ( Proprietary ) Software Maintenance for CLEAR. CLEAR holds the entire application/licensing/enforcement histories of our assigned professions and entities. System is based on Tyler's proprietary software. Monthly… 12 × $18,411.03 $220,932.36
FY27 Annual hosting services for CLEAR. Keeps us off antiquated and unsecure state server systems. Includes VPC for a secure environment, complete infrastructure of the hosted environment, AWS cloud soution, disaster recovery, and maintenance to keep everything running smoothly. Monthly pricing.… 12 × $6,807.45 $81,689.40
Optional Off-Maintenance Frozen/Cold Storage Data Backup. CLEAR One-Time Cold Storage Setup $1,480.00. CLEAR Cold Storage - Data size assumptions ~110 GB (30 GB DB + 80 GB documents) $1 per month. 1 Each × $1,492.00 $1,492.00

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Quick answers

Who was awarded contract 27-440DFPR-INFOT-P-98011?

Contract 27-440DFPR-INFOT-P-98011 was awarded to Tyler Technologies by Information Technology in Illinois on July 1, 2026.

How much is contract 27-440DFPR-INFOT-P-98011 worth?

Its contract amount is $1,163,298.

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