EMA - Sole Source - WebEOC Software Maintenance and Migration to Cloud
Active Open Market Sole Source Procurements Illinois Awarded
- Contract number
- 26-588IEMA-MGMTA-P-98689
- Awardee
- ESi Acquisition, Inc.
- Contracting organization
- Management and Administration
- Contract amount
- $108,532
Award facts
- Completion date
- NIGP codes
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 81111508 Application implementation services
- 81111809 System installation service
- 80161604 Information technology IT management services
Show all 30
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 81112202 Software patches or upgrades
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
Award details come from bidbuy.illinois.gov. Updated .
About this award
The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) awarded a sole source contract to ESI Acquisition, Inc. valued at $108,532.40 for the period July 1, 2026, through June 30, 2027. The contract covers annual software maintenance and support services for the Juvare WebEOC incident management platform, including technical support, security updates, feature enhancements, and system fixes. The services are categorized under software maintenance and support, operating system software maintenance, security and protection software maintenance, and content management software maintenance.
Additionally, the contract encompasses comprehensive migration services to transition IEMA-OHS from the on-premise WebEOC Version 8.x environment to the WebEOC Nexus Cloud platform. These migration services include data extraction, validation, and transfer, along with secure cloud hosting featuring high availability architecture, backups, disaster recovery capabilities, and compliance with state security standards. The contract is federally funded and includes training resources and documentation to support the transition. The sole source justification is based on vendor exclusivity and the necessity to complete the migration prior to the vendor's December 2026 discontinuation of on-premise version support, ensuring continued system stability and operational readiness during IEMA-OHS's separate evaluation process for next-generation incident management systems.
Line items
| Item | Total |
|---|---|
| WebEOC Subscription 300 Users, Annual Subscription for WebEOC, Item# 100-WEB-B | $86,729.43 |
| WebEOC Alerts, Included Webhooks, contact management, voice calls, and text messaging functionality, Item# 101-S-PEAB-1. | $3,925.85 |
| SaaS - ArcGIS Extension, Annual subscription for the ArcGIS Extension module, Item# 101-S-AGIS-1. | $9,277.12 |
| Professional Services - Service Credit Hours (WebEOC) Time and Materials (T&M) per hour rate for professional services labor. Resources are scheduled based on availability and are not "on demand". Quoted rate is for Service Credit (pre-paid) Hours. Hours expire twelve (12) months from date of… | $5,600.00 |
| Professional Services - WebEOC - SaaS Implementation - Tier 2, One-time service fee for installation of a WebEOC Tier 2 Add On. Quoted price includes up to 10 hours for installation, overview training, oversight, and minor configuration services. Item# 700-P-W-SI-T2. | $3,000.00 |
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Quick answers
Who was awarded contract 26-588IEMA-MGMTA-P-98689?
Contract 26-588IEMA-MGMTA-P-98689 was awarded to ESi Acquisition, Inc. by Management and Administration in Illinois on July 1, 2026.
How much is contract 26-588IEMA-MGMTA-P-98689 worth?
Its contract amount is $108,532.
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