EMA - Sole Source - WebEOC Software Maintenance and Migration to Cloud

Active Open Market Sole Source Procurements Illinois Awarded

Contract number
26-588IEMA-MGMTA-P-98689
Awardee
ESi Acquisition, Inc.
Contracting organization
Management and Administration
Contract amount
$108,532

Award facts

Completion date
UNSPSC codes
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Award details come from bidbuy.illinois.gov. Updated .

About this award

The Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS) awarded a sole source contract to ESI Acquisition, Inc. valued at $108,532.40 for the period July 1, 2026, through June 30, 2027. The contract covers annual software maintenance and support services for the Juvare WebEOC incident management platform, including technical support, security updates, feature enhancements, and system fixes. The services are categorized under software maintenance and support, operating system software maintenance, security and protection software maintenance, and content management software maintenance.

Additionally, the contract encompasses comprehensive migration services to transition IEMA-OHS from the on-premise WebEOC Version 8.x environment to the WebEOC Nexus Cloud platform. These migration services include data extraction, validation, and transfer, along with secure cloud hosting featuring high availability architecture, backups, disaster recovery capabilities, and compliance with state security standards. The contract is federally funded and includes training resources and documentation to support the transition. The sole source justification is based on vendor exclusivity and the necessity to complete the migration prior to the vendor's December 2026 discontinuation of on-premise version support, ensuring continued system stability and operational readiness during IEMA-OHS's separate evaluation process for next-generation incident management systems.

Line items

Item Total
WebEOC Subscription 300 Users, Annual Subscription for WebEOC, Item# 100-WEB-B 1 Each × $86,729.43 $86,729.43
WebEOC Alerts, Included Webhooks, contact management, voice calls, and text messaging functionality, Item# 101-S-PEAB-1. 1 Each × $3,925.85 $3,925.85
SaaS - ArcGIS Extension, Annual subscription for the ArcGIS Extension module, Item# 101-S-AGIS-1. 1 Each × $9,277.12 $9,277.12
Professional Services - Service Credit Hours (WebEOC) Time and Materials (T&M) per hour rate for professional services labor. Resources are scheduled based on availability and are not "on demand". Quoted rate is for Service Credit (pre-paid) Hours. Hours expire twelve (12) months from date of… 20 Each × $280.00 $5,600.00
Professional Services - WebEOC - SaaS Implementation - Tier 2, One-time service fee for installation of a WebEOC Tier 2 Add On. Quoted price includes up to 10 hours for installation, overview training, oversight, and minor configuration services. Item# 700-P-W-SI-T2. 1 Each × $3,000.00 $3,000.00

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Quick answers

Who was awarded contract 26-588IEMA-MGMTA-P-98689?

Contract 26-588IEMA-MGMTA-P-98689 was awarded to ESi Acquisition, Inc. by Management and Administration in Illinois on July 1, 2026.

How much is contract 26-588IEMA-MGMTA-P-98689 worth?

Its contract amount is $108,532.

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