National Surveyor Training Program (NSTP)

The National Surveyor Training Program (NSTP) Master Indefinite Delivery/Indefinite Quantity (IDIQ) contract is a comprehensive vehicle designed to support the Centers for Medicare and Medicaid Services (CMS) in developing, maintaining, and delivering training resources for federal healthcare surveyors. The contract focuses on providing a range of instructional and technical services, including instructional design, training support, website management, editorial services, and field instructor deployment. The NSTP IDIQ enables CMS to procure specialized training and development services to support surveyors who assess healthcare facilities' compliance with Medicare and Medicaid requirements.

The task orders under this IDIQ demonstrate a consistent pattern of awards primarily to two prime contractors: Hendall Inc. and Arcsource Group, Inc. Typical task orders range from approximately $450,000 to $37 million, with performance periods typically spanning two to three years. Most task orders utilize cost-plus fixed fee or firm fixed price pricing mechanisms and are not set aside for specific small business categories. The majority of task orders focus on specific training development initiatives, such as long-term care surveyor guides, instructional design for hospital survey processes, and instructor support services. Performance locations appear to be concentrated in the Maryland area, particularly Columbia. The predominant funding agency is the Department of Health and Human Services (HHS) Centers for Medicare and Medicaid Services, with all task orders falling under the 8(A) IDIQ Competitive National Surveyor Training Program classification.