Integrated critical staffing program indefinite delivery indefinite quantity contract to fill, through task orders, temporary staffing needs at VA sites of care nationwide.
Active Awarded Last action
- Contract number
- 36C10X24D0003
- Awardee
-
Arrow Arc LLC UEI K6BVRM8LQ4Q8
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Task orders
- 33 $53,924,686 obligated
Award facts
- Opportunity
-
- Q201--Amendment 7- Integrated Critical Staffing Program (ICSP)- File Size Update Solicitation · 36C10X23R0058 · Posted Aug 1, 2023
- Combined order value
-
- $58,864,945 Current, with exercised options
- $123,328,674 Potential, with all options
- Last date to order 28% complete
- IDV ceiling <1% used
- $23,000,000,000.00
- Award type
- Multiple award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 561320 Temporary Help Services
- PSC
- Q201 Medical- Managed Healthcare
- Set-aside
- Service-Disabled Veteran-Owned Small Business
- Competition
- Full and Open Competition after exclusion of sources · 13 offers Negotiated Proposal / Quote
- Pricing
- Order Dependent (IDV only)
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
About this IDV
The Department of Veterans Affairs Strategic Acquisition Center Frederick awarded an indefinite delivery contract to Arrow Arc LLC, a service-disabled veteran-owned small business and women-owned small business, on January 11, 2024, with a $23 billion ceiling through January 10, 2034. This is a multiple-award IDIQ reserved exclusively for service-disabled veteran-owned small businesses.
The Integrated Critical Staffing Program (ICSP) procures temporary clinical and non-clinical healthcare staffing to fill VA sites of care nationwide. Place of performance spans VA Medical Centers and Veterans Integrated Service Networks across the United States, including California, Texas, South Carolina, Massachusetts, Vermont, New York, Colorado, Georgia, Illinois, Arizona, North Carolina, and Oregon.
The solicitation, posted August 1, 2023 with a due date of September 7, 2023, sought staffing solutions encompassing registered nurses, nurse assistants, phlebotomists, medical support assistants, social workers, radiology technicians, contract coders, boiler operators, and laboratory technicians. The contract period runs from January 11, 2024 through January 10, 2034.
Arrow Arc has issued 27 task orders under this ICSP vehicle valued at $99.3 million to date. Recent delivery orders include $29.2 million for specialized and general registered nurse services to VISN 8 in Alexandria, Virginia (August 2025); $14.6 million for medical support assistants across Eastern Colorado Healthcare System (July 2025); $11.2 million for registered nurse services in Cleveland, Ohio (June 2026); $7.8 million for medical support assistant staffing in San Antonio, Texas (August 2026); and $7.4 million for general engineering, interior design, and construction representation at Palo Alto VA (May 2026). Additional orders provide phlebotomist services, environmental technician staffing, scanning and coding services, and social worker staffing across multiple VISNs and VA Medical Centers nationwide.
Task orders
Show all 33
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $0 |
Quick answers
Who was awarded contract 36C10X24D0003?
36C10X24D0003 was awarded to Arrow Arc LLC by VA Strategic Acquisition Center Frederick (Headquarters) on January 11, 2024.
How much is contract 36C10X24D0003 worth?
Orders under 36C10X24D0003 have obligated $53,924,686. Their combined current value, with exercised options, is $58,864,945. Their combined potential value, with all options, is $123,328,674. 36C10X24D0003's own ceiling is $23,000,000,000.
How many orders have been placed under contract 36C10X24D0003?
33 orders have been placed under 36C10X24D0003, the latest on November 1, 2026.
Who can order from contract 36C10X24D0003?
36C10X24D0003 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.
Is contract 36C10X24D0003 part of a contract vehicle?
Yes. 36C10X24D0003 is part of Integrated Critical Staffing Program (ICSP).
Was contract 36C10X24D0003 competed?
The extent of competition for 36C10X24D0003 was full and open competition after exclusion of sources. The government received 13 offers. It was set aside: Service-Disabled Veteran-Owned Small Business.
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