Federal Relay

GSA Federal Acquisition Service awarded the Federal Relay Master GWAC to Sprint Communications Co LP on January 18, 2007, with a shared ceiling of $69 billion and a last date to order of December 24, 2012—meaning the vehicle is closed to new task orders as of over 13 years ago.

The vehicle contracted video relay service, video remote interpreting, IP relay, relay conference captioning, captioned telephone (CapTel), text telephone (TTY)/ASCII/voice, and speech-to-speech (STS) relay services. All 121 awarded task orders went to Sprint Communications Co LP, establishing a single-prime structure with no competitive pool. Task-order ordering was heaviest between 2010 and 2012, with 26 orders in 2010, 25 in 2011, and 14 in 2012; activity dropped to 1 order each in 2013 and 2014, and no awards have been issued since August 2014. The vehicle obligated $25.9 million of its $47.8 million combined task-order potential value, representing 54 percent utilization before the ordering deadline passed.

Customer concentration was moderate: the Department of Health and Human Services Office of the Assistant Secretary for Administration led with 10 orders valued at $380 thousand, followed by the Department of Commerce National Institute of Standards and Technology (7 orders, $62 thousand) and the Department of Health and Human Services Food and Drug Administration (6 orders, $1.5 million). These three agencies account for roughly 26 percent of all task orders; the remaining 74 percent is spread across 51 other federal agencies. Task-order values ranged widely, from under $100 to over $1 million. A representative multi-year order placed by the Department of Agriculture in June 2009 (GS00T07NSD0010-AG3142D090363) carried a ceiling value of $1.772 million with $1.346 million obligated. All 121 task orders were issued unrestricted; no set-aside designations were used.

The vehicle is closed to new ordering and past its useful life for BD pursuit.

Video Relay Service