The army enterprise service management platform that will have 2 task orders awarded, one for the service and the other for system.

Active Indefinite Delivery Contract Awarded Last action

Contract number
W52P1J22D0040
Awardee
Awarding agency
Task orders
3 $241,329,908 obligated

Award facts

Opportunity
  • Aesmp Pre-Solicitation · W52P1J21R0003 · Posted Jan 11, 2021
Combined order value
$127,034,195 Current and potential, with all options
Last date to order 41% complete
IDV ceiling 32% used
$757,406,851.59
Award type
Single award
Who can order
Only the awarding agency
Funding agency
Army Cyber Command Department of the Army, Department of Defense
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Army Cyber Command awarded a single-award indefinite delivery contract to Science Applications International Corporation for $757.4 million on September 26, 2022, with ultimate completion on September 25, 2032, to establish the Army Enterprise Service Management Platform supporting enterprise service desk, IT service management, and platform modernization across 1.4 million Army end users.

Place of performance is Clearfield, Utah. The originating solicitation, posted in January 2021, sought two task orders: one for a Managed Service Provider to perform Army Enterprise Service Desk functions globally, and one for Information Technology Service Management software delivered as a service. The procurement referenced NAICS 541511 (custom computer programming) and PSC D302 (IT and telecom-facilities integration services), with evaluation criteria including technical approach, past performance, small business participation, and pricing.

Three delivery orders have been issued under this IDIQ. A firm-fixed-price order issued September 26, 2022, carries a ceiling of $14.6 million through September 25, 2026, covering AESMP platform operations, hardware asset management, and platform sustainment; subcontractors include Servicesource Inc. (AbilityOne nonprofit) for Tier I service desk support, Carahsoft Technology for ServiceNow and VMware licensing, Sterling Computers Corporation (women-owned small business) for laptop procurement, and Incontact Inc. (Nice CXone Division) for VoIP systems. A second firm-fixed-price delivery order issued the same date carries a ceiling of $19.9 million through September 25, 2026, for ITSM SaaS requirements with a minimum guarantee of one license/seat and an additional customer relationship manager for Europe. A third delivery order issued March 26, 2023, carries a ceiling of $91.7 million through March 31, 2027, for managed service provider ticket volume at Clearfield, Utah, priced firm fixed price.

Task orders

Task order Ordering agency Obligated Awarded
Awarding MSP ticket volume W519TC23F0132 Department of the Army $171,940,312
Information technology service management (itsm) software as a service (saas) requirements for the army enterprise… W52P1J22F0483 Department of the Army $40,424,607
Aesmp platform W52P1J22F0440 Department of the Army $28,964,980

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00021 · This modification is to bilaterally add clause 52.222-90, addressing DEI discrimination by federal contractors. $0
Supplemental Agreement for work within scope P00020 · Update attachment 0006 price matrix $0
Other Administrative Action P00019 · Update section j attachments $0
Change Order P00017 · Update section j $0
Change Order P00016 · Update DD254 $0
Change Order P00015 · MOD to update price matrix $0
Other Administrative Action P00014 · To update language in attachment 0002 and attachment 0006. $0
Other Administrative Action P00013 · Modification to update attachments 0032, 0005, and 0028, add clause far 52.208-9 $0
Other Administrative Action P00018 · Updates to section j of aesmp base contract $0
Supplemental Agreement for work within scope P00012 · Modification to add strategic IT asset management support performance work statement, add dfars 252.245-7005, and remove dfars 252.211-7007, 252.245-7001,… $0
Other Administrative Action P00011 · Modification to activate time to resolve/escalate $0
Other Administrative Action P00010 · Modification to correct pay office $0
Other Administrative Action P00009 $0
Supplemental Agreement for work within scope P00008 · Modification to update PWS and SOP attachments. $0
Vendor DUNS or Name Change - Non-Novation P00007 · Modification updating metric changes in the PWS, customer onboarding list, cdrl. $0
Other Administrative Action P00006 · This MOD incorporates changes in the PWS, customer onboarding list, and adds the most up to date wage determination. $0
Supplemental Agreement for work within scope P00005 · To incorporate the change to optional capability bulk quantity ceiling pricing $0
Supplemental Agreement for work within scope P00004 · Incorporates the accepted capped prices provided by saic regarding the change order. Funding will be incorporated at the corresponding task order level. $0
Other Administrative Action P00003 · Modification to update MSP PWS $0
Supplemental Agreement for work within scope P00002 · Update the cdrls, PWS, and add key milestones dates, as well as, add an attachment that was inadvertently removed. $0
Vendor DUNS or Name Change - Non-Novation P00001 · Post award administrative modification. $0
Original award $0
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Subawards

Subcontractor Amount Awarded
Sterling Computers Corporation AESMP PLATFORM 300 Dell Laptops & Options $672,854
Carahsoft Technology Corp AESMP PLATFORM ServiceNow Software Renewal $120,635
Iron Bow Technologies, LLC AESMP PLATFORM Dell Pro Max 16s, Docks, KB and Mice $55,857
Dell Federal Systems L.P AESMP PLATFORM laptops and peripherals $64,293
Government Acquisitions LLC AESMP PLATFORM PAR46427Dell Pro Max 16Qty. 50 $118,488
Carahsoft Technology Corp AESMP PLATFORM ServiceNow Workforce Optimization for Customer Service Management Pro SW $317,460
Government Acquisitions LLC DE OB 1003AB 44 Dell laptops 3590 specs $80,572
Servicesource Inc. DE OB 1003AB Provide qualified technical personnel for 24/7/365 Tier I IT Service Desk Support $261,557
Servicesource Inc. AESMP PLATFORM Provide qualified technical personnel for 24/7/365 Tier I IT Service Desk Support $897,863
Servicesource Inc. AESMP PLATFORM Provide qualified technical personnel for 24/7/365 Tier I IT Service Desk Support $526,004
Servicesource Inc. AESMP PLATFORM Provide qualified technical personnel for 24/7/365 Tier I IT Service Desk Support $101,414
Servicesource Inc. AESMP PLATFORM Provide qualified technical personnel for 24/7/365 Tier I IT Service Desk Support $1,596,613
CDW Government LLC HAM SUSTAINMENT Provide ServiceNow subject matter expert advisory services $1,000,000
Microtechnologies LLC HAM SUSTAINMENT Beyond Trust Maintenance $107,421
Caci Idt, LLC 75% FUNDING FOR AESMP HARDWARE ASSET MANAGEMENT (HAM) UCO Archon Secure hardware and software $186,849
Carahsoft Technology Corp AESMP PLATFORM VMWare - U.S. Federal VCPP Custom $66,250
Incontact Inc. 75% FUNDING FOR AESMP HARDWARE ASSET MANAGEMENT (HAM) UCO VoIP phone system for Army Enterprise Service Desk $825,273
Incontact Inc. AESMP PLATFORM VoIP phone system for Army Enterprise Service Desk $256,721
Carahsoft Technology Corp 75% FUNDING FOR AESMP HARDWARE ASSET MANAGEMENT (HAM) UCO UiPath Software $0
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Quick answers

Who was awarded contract W52P1J22D0040?

W52P1J22D0040 was awarded to Science Applications International Corporation by Department of the Army (Department of Defense) on September 26, 2022.

How much is contract W52P1J22D0040 worth?

Orders under W52P1J22D0040 have obligated $241,329,908. Their combined current value, with exercised options, is $127,034,195. W52P1J22D0040's own ceiling is $757,406,852.

How many orders have been placed under contract W52P1J22D0040?

3 orders have been placed under W52P1J22D0040, the latest on March 26, 2023.

Which agency awarded contract W52P1J22D0040?

Department of the Army (Department of Defense) awarded W52P1J22D0040, with funding from Army Cyber Command (Department of the Army).

Who can order from contract W52P1J22D0040?

W52P1J22D0040 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract W52P1J22D0040 competed?

The extent of competition for W52P1J22D0040 was full and open competition. The government received 2 offers.

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