Awarding MSP ticket volume

Active Awarded Last action

Contract number
W519TC23F0132
Awardee
Awarding agency
Obligated
$171,940,312

Award facts

Contract value 187% obligated
$91,944,931.85 Current and potential, with all options
Completion date 89% complete
Current and potential, with all options
Funding agency
Army Cyber Command Department of the Army, Department of Defense
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Clearfield, UT, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00031 · Fix the dfas pay office $0
Funding Only Action P00030 · Funding for tickets and ODC $274,889
Definitize Change Order P00029 $0
Definitize Change Order P00029 · Definitize change order at zero $0
Funding Only Action P00028 -$522,623
Funding Only Action P00028 · DE-obligate funding for stand alone contract direct to ability one -$522,623
Funding Only Action P00027 · FY26 ticket funding for option year 3 $11,674,663
Exercise an Option P00026 $5,000,000
Exercise an Option P00026 · Awarding option year three for the army enterprise service desk in support of the army enterprise service platform. $5,000,000
Supplemental Agreement for work within scope P00025 $0
Supplemental Agreement for work within scope P00025 · Authorize invoicing for ATO incurred cost $0
Change Order P00024 $0
Change Order P00024 · This modification is to award the army unified directory services phase II training to have all aesd agents complete this training. $0
Funding Only Action P00023 $0
Funding Only Action P00023 · FY25 funding relocation to remain viable in OY2 $0
Funding Only Action P00022 $8,337,690
Funding Only Action P00022 · Ticket volume and ODC funding $8,337,690
Definitize Change Order P00021 $1,302,367
Definitize Change Order P00021 · To definitize athd UCO $1,302,367
Funding Only Action P00020 $0
Funding Only Action P00020 · Deobligation and award of auds training $0
Supplemental Agreement for work within scope P00019 $217,517
Supplemental Agreement for work within scope P00019 · This modification is for the addition of one army component manager (ACM) to task order 3. $217,517
Definitize Change Order P00018 $0
Definitize Change Order P00018 · Definitize ATO UCO created in MOD P00011 $0
Supplemental Agreement for work within scope P00017 $1,437,018
Supplemental Agreement for work within scope P00017 · Award six month period of performance for directed subcontracting for athd $1,437,018
Exercise an Option P00014 $16,948,667
Exercise an Option P00014 · Incremental funding and award option year 2 $16,948,667
Funding Only Action P00013 $3,000,000
Funding Only Action P00013 · Funding increase for ticket volume, athd tickets, and ODC $3,000,000
Change Order P00012 $0
Change Order P00012 · Athd direct subcontracting UCO $0
Change Order P00011 $217,533
Change Order P00011 · Describe ecma payment and other admin changes $217,533
Funding Only Action P00010 $3,911,727
Funding Only Action P00010 · Ticket volume and ODC funding added $3,911,727
Definitize Change Order P00009 $4,626,863
Definitize Change Order P00009 · Definitization of OY1 task order 3. $4,626,863
Funding Only Action P00008 $9,999,992
Funding Only Action P00008 · Funding awarded to add ticket volume to aesmp. $9,999,992
Other Administrative Action P00007 $0
Other Administrative Action P00007 · MOD to change pops for base and option year 1 $0
Exercise an Option P00006 $3,947,400
Exercise an Option P00006 · Modification to exercise OY1. $3,947,400
Funding Only Action P00005 · Modification to add ticket volume to aesd task order. $1,031,500
Other Administrative Action P00015 $0
Other Administrative Action P00015 · Billing instructions created for athd UCO $0
Funding Only Action P00005 · Modification to add ticket volume to aesd task order. $1,031,500
Funding Only Action P00004 · Adding additional funding for ticket volume $4,126,000
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About this award

Written by GovTribe AI ·

The Army Cyber Command issued a delivery order to Science Applications International Corporation on March 26, 2023, under the Army Enterprise Service Management Platform indefinite delivery contract, with a ceiling value of $91.9 million and an ultimate completion date of March 31, 2027.

The order funds managed service provider ticket volume and pay office operations at the DFAS Pay Office in Clearfield, UT. Pricing is firm fixed price. In fiscal year 2025, the most recent reported period, SAIC invoiced $25.6 million across 497,143 contractor hours, supporting 239 FTEs at a blended government-paid rate of $51.51 per hour. The company deployed 10 subcontractors, with subcontractors performing 43 percent of contractor hours. Year-over-year invoiced revenue rose from $9 million in FY2023 to $23.7 million in FY2024, reflecting mobilization of the delivery order; FTE and hourly staffing grew correspondingly from 113 FTEs and 234,991 hours in FY2023 to 211 FTEs and 438,412 hours in FY2024, then to 239 FTEs in FY2025.

Quick answers

Who was awarded contract W519TC23F0132?

W519TC23F0132 was awarded to Science Applications International Corporation by Department of the Army (Department of Defense) on March 26, 2023.

How much is contract W519TC23F0132 worth?

The government has obligated $171,940,312 on W519TC23F0132. Its current value, with exercised options, is $91,944,932.

Which agency awarded contract W519TC23F0132?

Department of the Army (Department of Defense) awarded W519TC23F0132, with funding from Army Cyber Command (Department of the Army).

Is contract W519TC23F0132 an order under another contract?

Yes. W519TC23F0132 is a delivery order under W52P1J22D0040, an indefinite delivery contract.

Was contract W519TC23F0132 competed?

The extent of competition for W519TC23F0132 was full and open competition.

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