Redress services IDIQ - rust

Active Awarded Last action

Contract number
9531CB22D0006
Awardee
Awarding agency
Task orders
25 $9,546,124 obligated

Award facts

Opportunity
Combined order value
$9,546,124 Current and potential, with all options
Last date to order 82% complete
IDV ceiling 19% used
$50,000,000.00
Maximum order
$25,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Negotiated Proposal / Quote
Pricing
Order Dependent (IDV only)
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Consumer Financial Protection Bureau awarded a multiple-award Indefinite Delivery Contract to Rust Consulting, Inc., with a $50 million ceiling and period of performance extending through September 20, 2027, on September 21, 2022, to provide third-party redress administration services for federal consumer financial protection enforcement actions.

Place of performance is Minneapolis, Minnesota, with subordinate work performed at customer-directed enforcement matter locations as required.

The originating solicitation sought contractor services to manage and distribute redress funds and civil money penalties to consumers harmed in CFPB enforcement cases. The CFPB established multiple IDIQ vehicles under which task orders would be competed for specific cases. Procured services include distribution planning, victim identification and data analysis, claims processing and eligibility determination, call center support, funds distribution and mailing, tax determination assistance, reporting, and general administration.

The contract carries a base period of one year plus four optional one-year renewal periods. Rust Consulting competes in full and open competition without set-aside designation.

Recent delivery orders issued under this IDIQ include the Synapse Matter ($3.04 million, awarded August 11, 2026, completing August 16, 2028), the Navient redress matter ($665.8 thousand, awarded July 22, 2025, completing July 24, 2027), the Sutherland Matter ($1.04 million, awarded October 29, 2024, completing February 28, 2027), the CLIMB credit matter ($481.6 thousand, awarded September 30, 2025, completing September 29, 2029), the Integrity Advance matter ($435.5 thousand, awarded July 16, 2026, completing July 16, 2028), the FIP Redress task order ($598.4 thousand, awarded May 1, 2024, completing May 5, 2028), and the USASF Redress matter ($229.1 thousand, awarded August 19, 2026, completing August 18, 2028). All delivery orders carry firm fixed-price pricing. A task order for the Western Benefits Group matter ($95.2 thousand) was modified on August 6, 2025, to update contracting officer representatives and extends through August 5, 2028.

Task orders

Task order Ordering agency Obligated Awarded
Usasf redress 9531CB26F0045 Consumer Financial Protection Bureau $229,111
Task order for synapse matter 9531CB26F0038 Consumer Financial Protection Bureau $3,037,112
Integrity advance 9531CB26F0034 Consumer Financial Protection Bureau $435,516
Task order for climb credit matter 9531CB25F0158 Consumer Financial Protection Bureau $481,599
FAY servicing matter task order 9531CB25F0155 Consumer Financial Protection Bureau $132,427
Redress services for performant matter 9531CB25F0150 Consumer Financial Protection Bureau $119,359
Redress and bar services for tmlg LLC matter 9531CB25F0141 Consumer Financial Protection Bureau $198,373
EMT logical follow-on task order 9531CB25F0142 Consumer Financial Protection Bureau $160,026
Western benefits group, LLC task order 9531CB25F0140 Consumer Financial Protection Bureau $95,182
Redress services- navient matter 9531CB25F0138 Consumer Financial Protection Bureau $665,823
Ratification for services for CCC-PMH matter 9531CB25F0063 Consumer Financial Protection Bureau $3,407
Redress services- rust usea follow-on 9531CB25F0051 Consumer Financial Protection Bureau $253,689
Redress services- logical follow-on for smart plan matter 9531CB25F0053 Consumer Financial Protection Bureau $234,947
Bounceback matter IDIQ task order 9531CB25F0015 Consumer Financial Protection Bureau $113,008
Sutherland matter rtop 9531CB25F0004 Consumer Financial Protection Bureau $1,040,730
Prehired matter civil penalty fund task order 9531CB24F0086 Consumer Financial Protection Bureau $132,915
FIP redress 9531CB24F0057 Consumer Financial Protection Bureau $598,414
Universal debt solutions redress matter 9531CB24F0002 Consumer Financial Protection Bureau $60,565
Redress services- fdaa follow-on 9531CB23F0106 Consumer Financial Protection Bureau $37,564
All american check cashing redress matter 9531CB23F0098 Consumer Financial Protection Bureau $589,141
Performance SLC redress matter 9531CB23F0094 Consumer Financial Protection Bureau $263,066
Task order for logical follow-on to CCC-PMH matter 9531CB23F0066 Consumer Financial Protection Bureau $36,381
Access funding matter 9531CB23F0063 Consumer Financial Protection Bureau $307,748
Redress services- task order for gebase matter 9531CB23F0053 Consumer Financial Protection Bureau $38,441
Breach notification services for cfpb 9531CB23F0052 Consumer Financial Protection Bureau $281,580
Show all 25

Transactions

Action Obligated Date
Exercise an Option P00006 · Option year 4 exercise $0
Exercise an Option P00005 · Option year 3 exercise $0
Exercise an Option P00004 · Option exercise $0
Other Administrative Action P00003 · Admin MOD to increase the task order limit to $5 million. Overall limit is not increased. $0
Other Administrative Action P00002 · Admin MOD to correct "current completion date" year in system, which does not reflect the option period of performance and item dates which were correct. $0
Exercise an Option P00001 $0
Original award $0

Quick answers

Who was awarded contract 9531CB22D0006?

9531CB22D0006 was awarded to Rust Consulting, Inc. by Consumer Financial Protection Bureau on September 21, 2022.

How much is contract 9531CB22D0006 worth?

Orders under 9531CB22D0006 have obligated $9,546,124. 9531CB22D0006's own ceiling is $50,000,000. A single order can be worth up to $25,000,000.

How many orders have been placed under contract 9531CB22D0006?

25 orders have been placed under 9531CB22D0006, the latest on August 19, 2026.

Who can order from contract 9531CB22D0006?

9531CB22D0006 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Is contract 9531CB22D0006 part of a contract vehicle?

Yes. 9531CB22D0006 is part of CFPB 3rd Party Redress Services.

Was contract 9531CB22D0006 competed?

The extent of competition for 9531CB22D0006 was full and open competition. The government received 6 offers.

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