Redress services- navient matter
Active Awarded Last action
- Contract number
- 9531CB25F0138
- Awardee
-
Rust Consulting, Inc. UEI ST2LSCEYCB97
- Awarding agency
-
Consumer Financial Protection Bureau
- Obligated
- $665,823
Award facts
- Opportunity
-
- 9531CB25Q0048 Solicitation number
- Contract value 100% obligated
- $665,822.92 Current and potential, with all options
- Completion date 62% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
- PSC
- R711 Support- Management: Banking
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Minneapolis, MN 55402, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $665,823 |
About this award
The Consumer Financial Protection Bureau (CFPB) awarded a $665,822.92 firm fixed-price delivery order to Rust Consulting, Inc. for redress services related to a Navient matter, with performance to be completed by July 24, 2027. This delivery order was issued without a set-aside designation, indicating full and open competition. The work will be performed in Minneapolis, Minnesota, where Rust Consulting maintains its headquarters. This award represents a modification to update the Contracting Officer Representative (COR) and Alternate COR on the existing task order.
This delivery order is issued under Rust Consulting's existing $50 million multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract with the CFPB for redress services. The company specializes in administering complex claims and compensation programs for federal agencies, with particular expertise in consumer financial protection matters. Under the CFPB IDIQ vehicle, Rust Consulting provides services including victim identification, claims processing, payment distribution, consumer assistance, and comprehensive reporting for enforcement actions and redress programs. The Navient matter delivery order aligns with the CFPB's consumer protection mission, likely involving administration of consumer remediation related to the agency's enforcement actions against the student loan servicer.
Quick answers
Who was awarded contract 9531CB25F0138?
9531CB25F0138 was awarded to Rust Consulting, Inc. by Consumer Financial Protection Bureau on July 22, 2025.
How much is contract 9531CB25F0138 worth?
The government has obligated $665,823 on 9531CB25F0138.
Is contract 9531CB25F0138 an order under another contract?
Yes. 9531CB25F0138 is a delivery order under 9531CB22D0006, an indefinite delivery contract, on CFPB 3rd Party Redress Services.
Was contract 9531CB25F0138 competed?
The extent of competition for 9531CB25F0138 was full and open competition. The government received 2 offers.
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