Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the…

Ended Awarded Last action

Contract number
91003124F0318
Awardee
Awarding agency
Obligated
$50,427,138

Award facts

Contract value 100% obligated
$50,427,138.02 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Fixed Price with Economic Price Adjustment
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00038 · The purpose of this modification is to DE-obligate the excess funding that will not be invoiced -$9,309,246
Definitize Change Order P00037 · Definitize requirements and firm fixed price funding for change order 17, CR 7213. -$4,056
Change Order P00036 · This modification is issued to document and provide extensions to stop work orders in accordance with contract far clause 52.242-15 stop work order (AUG 1989) $0
Supplemental Agreement for work within scope P00035 · The purpose of this modification is to revise dates in change request (CR) 7420 OB3 - servicer IBR changes. $0
Change Order P00034 · The purpose of this modification is to add requirements associated with implementing change request 7312. There are no costs associated with this modification. $0
Change Order P00033 · The purpose of this modification is to incorporate the new economic price adjustment for FY 2025 $4,840
Change Order P00032 · To formalize requirements and funding for change order issued for CR 7213. And to add funding and requirements associated with implementing CRS 7428 and 7429. $22,515
Supplemental Agreement for work within scope P00031 · To add the requirements and funding for CR 7420 obbb servicer IDR changes, and to definitize and fund change order 16, CR 7248 processing of IDR application for… $12,996
Supplemental Agreement for work within scope P00030 · The purpose of modification P00030 is to definitize requirements and firm fixed price funding for change orders issued as not to exceed for change order 15… $107,521
Supplemental Agreement for work within scope P00029 · Usds-servicer 91003124F0318 extend stop work order for single sign-on for 90 days. $0
Exercise an Option P00028 · Extend the current task order by increasing the quantity and values of the option, and to exercise the option period clins in the total amount of $15,278,854.53… $15,278,855
Supplemental Agreement for work within scope P00026 · Implementation and funding of CRS 7385 and 7357, also adding additional funding to definitize CR 7331. The total amount of this modification is $19,101.09. $19,101
Supplemental Agreement for work within scope P00027 · Incorporate CR 7398 - FSA cloud network for kafka broker being rehosted on MSX and provide funding for this CR. $1,183
Funding Only Action P00025 · Additional funding to cover shortages during the funding periods of april 2025 and may 2025 in the total amount of $338,642.10 $338,642
Change Order P00024 · Document the issuance of past stop work orders and extensions, in accordance with contract far clause 52.242-15 stop work order (AUG 1989) $0
Supplemental Agreement for work within scope P00023 $1,300,000
Exercise an Option P00022 · Extend the current task order by adding option period clins, increase the quantity and values of the option, and to exercise the option period clins in the… $12,466,023
Definitize Change Order P00021 · The purpose of this modification is to definitize change orders 9, 12, 13, 14, 18, 20, 22, and 23. Actions are DE-obligation of funds, adding clins and funding,… -$109,738
Exercise an Option P00020 · Extend the current task order by increasing the quantity and values of the option and exercise the option period clins in the total amount of $4,793,404, with a… $4,793,404
Change Order P00019 · Document the issuance on january 17, 2025, and lift on april 10, 2025, of a stop work order in accordance with contract far clause 52.242-15 stop work order… $0
Supplemental Agreement for work within scope P00018 · Additional funding to cover shortages during the funding periods of october 2024, january 2025, and february/march 2025 in the total amount of $170,034.59 $170,035
Exercise an Option P00017 · Extend the current task order by increasing the quantity and values of the option and exercise the option period clins in the total amount of $4,348,537 with… $4,348,537
Supplemental Agreement for work within scope P00016 · The purpose of modification P00016 is to deobligate funding from clin 2006AA, fulfillment services-common pricing envelope sent, in the amount of $3,048.27. -$3,048
Other Administrative Action P00015 · This modification is issued to document the issuance on february 26, 2025 of a stop work order in accordance with contract far clause 52.242-15 stop work… $0
Change Order P00014 · The purpose of this modification is to issue a change order to add funding and requirements for CR 7331. The total funded amount is increased the total funded… $16,593
Exercise an Option P00013 · The purpose of modification P00013 is to exercise the option period clins in the total amount of $6,660,201.02, with a period of performance of… $6,660,201
Supplemental Agreement for work within scope P00012 · The purpose of modification P00012 is to definitize requirements and firm fixed price funding for change orders issued as "not to exceed", add CR 7036, and to… -$54,841
Exercise an Option P00011 · The purpose of modification P00006 is to adjust the quantity and values of the options to exercise the option period clins, with a period of performance of… $3,143,450
Change Order P00010 · The purpose of modification P00010 is to formalize requirements and funding for change orders issued in october 2024AND issue a change order to add CR… $268,998
Supplemental Agreement for work within scope P00009 · The purpose of this MOD is to increase the quantity, values and to exercise the option period clins with a POP of 11/1/2024-12/31/2024. The total obligated… $5,601,728
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to formalize requirements and funding for change orders issued in july and august 2024 and add funding for CR 7170 -IDR-… $54,858
Supplemental Agreement for work within scope P00007 · The purpose of this modification is to incorporate CR 6822 - fine grain forbearance reporting to nslds - revised and provide additional funding in the amount of… $12,019
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to incorporate CR 7054 - nslds IDR proxy ineligible months and provide additional funding in the amount of $1,656.00 $1,656
Other Administrative Action P00005 · The purpose of modification P00005 is adding funding associated with the latest employment cost index (ECI) release, in accordance with the economic price… $12,812
Supplemental Agreement for work within scope P00003 · The purpose of this modification is funding and requirements for CR 7125-usds servicer information portal integration with aims MFA-nelnet, firm-fixed price… $0
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to add funding and requirements associated with implementing change request - 7067 - joint consolidation loan separation -… $1,401
Supplemental Agreement for work within scope P00002 · The purpose of this modification is adding funding and requirements for CR 6972 -usds-3RD catch-up CR for usds servicers to provide update to business… $5,062
Supplemental Agreement for work within scope P00001 · The purpose of modification P00001 is adding funding and requirements as follows CR 6676 usds consolidation originator updates and CR 7026 usds… $105,938
Original award $5,159,698
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About this award

Written by GovTribe AI ·

The Department of Education's Office of Federal Student Aid issued a delivery order to Central Research Inc. on July 1, 2024, with a ceiling value of $50.427 million and an ultimate completion date of December 24, 2025, under the Unified Servicing and Data Solution (USDS) IDIQ for operations and maintenance of federal student loan servicing.

The USDS is a $16 billion multiple-award IDIQ with a performance period through April 24, 2033, structured to consolidate federal student loan administration across multiple prime servicers. Work is performed in Washington, DC. This delivery order is priced fixed price with economic price adjustment and carries no set-aside designation.

Central Research Inc. executes student loan servicing operations through a tiered subcontractor team including Advanced Technology Leaders Inc., an 8(a)-certified economically disadvantaged women-owned small business; Nelnet Servicing LLC for remote host platform operations and modernization; Commonwealth Technology Associates LLC, a woman-owned and economically disadvantaged women-owned small business providing contact center staffing and platform maintenance; and Goldschmitt and Associates LLC, a service-disabled veteran-owned small business supplying contact center support.

In FY2024, the order invoiced $2.7 million across 22.1 FTEs and 46,076 contractor hours at a derived government-paid rate of $59.68 per hour. FY2025 invoicing climbed to $39.9 million across 204 FTEs and 423,293 contractor hours at $94.37 per hour, with 40 percent of hours subcontracted. The year-over-year trend in both labor footprint and hourly rates is rising.

Description

As the agency reported it.

Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided must be in accordance with the requirements of the contract for the task order.

Subawards

Subcontractor Amount Awarded
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $211,872
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $3,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $3,000,000
Goldschmitt And Associates LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $4,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $30,000
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $515,616
Goldschmitt And Associates LLC THE PURPOSE OF MODIFICATION P00010 IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN OCTOBER 2024AND ISSUE A CHANGE ORDER TO ADD CR… $3,000,000
Advanced Technology Leaders, Inc. THE PURPOSE OF MODIFICATION P00010 IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN OCTOBER 2024AND ISSUE A CHANGE ORDER TO ADD CR… $3,000,000
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $876,581
Nelnet Servicing LLC THE PURPOSE OF MODIFICATION P00012 IS TO DEFINITIZE REQUIREMENTS AND FIRM FIXED PRICE FUNDING FOR CHANGE ORDERS ISSUED AS "NOT TO EXCEED", ADD CR 7036, AND TO… $1,500,374
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,672,460
Nelnet Servicing LLC THE PURPOSE OF MODIFICATION P00012 IS TO DEFINITIZE REQUIREMENTS AND FIRM FIXED PRICE FUNDING FOR CHANGE ORDERS ISSUED AS "NOT TO EXCEED", ADD CR 7036, AND TO… $18,143
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,854,279
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A CHANGE ORDER TO ADD FUNDING AND REQUIREMENTS FOR CR 7331. THE TOTAL FUNDED AMOUNT IS INCREASED THE TOTAL FUNDED… $870,579
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,185,013
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,464,419
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,977,583
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,312,731
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,346,300
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Quick answers

Who was awarded contract 91003124F0318?

91003124F0318 was awarded to Central Research Inc. by Office of Federal Student Aid (Department of Education) on July 1, 2024.

How much is contract 91003124F0318 worth?

The government has obligated $50,427,138 on 91003124F0318.

Is contract 91003124F0318 an order under another contract?

Yes. 91003124F0318 is a delivery order under 91003123D0002, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003124F0318 competed?

The extent of competition for 91003124F0318 was full and open competition. The government received 5 offers.

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