The National Science Foundation Division of Administrative Services awarded CTW Solutions LLC an indefinite delivery contract to provide customer service and experience design assessment services. As an SBA-certified 8(a) small business, CTW Solutions was awarded the contract on a sole source basis with a potential value of $4.4M and period of performance through September 2024.
Under the contract, CTW Solutions is performing four task orders to help NSF enhance access to science funding and resources for researchers and stakeholders. Task Order 1, valued at $1.3M, supports assessment and design work through September 2022. Task Order 2, valued at $68K, and Task Order 3, valued at $1.7M, have performance periods through September 2022 and 2023 respectively. Task Order 4, valued at $1.6M, continues the effort from October 2023 through September 2024. All task orders utilize labor hour pricing and require work to be performed by CTW Solutions at its office in South Riding, Virginia. Leveraging its expertise in user experience and program evaluation, CTW Solutions aims to improve NSF's customer service and digital experiences under this contract.
Generated 3/9/24, 9:13 AM