Task order no. 1 - customer service and experience design assessment
Ended Awarded Last action
- Contract number
- 49100421F0165
- Awardee
-
CTW Solutions LLC UEI NY1XNR1NP223
- Awarding agency
-
Division of Acquisition and Cooperative Support
National Science Foundation
- Obligated
- $1,270,145
Award facts
- Contract value 98% obligated
- $1,298,904.40 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Division of Administrative Services National Science Foundation
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Not Available for Competition Only One Source
- Pricing
- Labor Hours
- Place of performance
- South Riding, VA 20152, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$10,353 | |
| Funding Only Action | $265,000 | |
| Other Administrative Action | $121,304 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $294,195 | |
| Original award | $600,000 |
About this award
The National Science Foundation awarded a $1.3 million delivery order to CTW Solutions LLC Informed XP Division, doing business as Informed XP, for customer service and experience design assessment services. Under Task Order 1 of this contract, Informed XP will provide assessment and design support to improve NSF's customer service and digital experiences. The base period of performance is one year from October 2021 through September 2022. Labor hours will be the pricing mechanism for the work to be performed out of Informed XP's office in South Riding, Virginia. As the prime contractor, Informed XP will leverage its expertise in user experience and program evaluation to help NSF enhance access to science funding and resources for researchers and stakeholders.
Quick answers
Who was awarded contract 49100421F0165?
49100421F0165 was awarded to CTW Solutions LLC by Division of Acquisition and Cooperative Support (National Science Foundation) on October 1, 2021.
How much is contract 49100421F0165 worth?
The government has obligated $1,270,145 on 49100421F0165. Its current value, with exercised options, is $1,298,904.
Which agency awarded contract 49100421F0165?
Division of Acquisition and Cooperative Support (National Science Foundation) awarded 49100421F0165, with funding from Division of Administrative Services (National Science Foundation).
Is contract 49100421F0165 an order under another contract?
Yes. 49100421F0165 is a delivery order under 49100421D0007, an indefinite delivery contract.
Was contract 49100421F0165 competed?
The extent of competition for 49100421F0165 was not available for competition.
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