Delivery Order 49100421D0007-49100423F0114
- Not listed
- The National Science Foundation awarded a $1.3 million delivery order to CTW Solutions LLC Informed XP Division, doing business as Informed XP, for customer service and experience design assessment services. Under Task Order 1 of this contract, Informed XP will provide assessment and design support to improve NSF's customer service and digital experiences. The base period of performance is one year from October 2021 through September 2022. Labor hours will be the pricing mechanism for the work...
- The National Science Foundation Division of Administrative Services (NSF DAS) awarded a $1,675,056.96 delivery order contract to CTW Solutions LLC Informed XP Division, doing business as Informed XP, located in South Riding, Virginia. The contract is for Task No. 3 - Customer Service and Experience Design Assessment from October 1, 2022 to September 30, 2023. The pricing type is labor hours. Informed XP will provide customer service and experience design assessment services to the NSF DAS...
- CTW Solutions LLC, operating as Informed XP, has been awarded a $68,484.40 delivery order against the National Science Foundation's customer experience design assessment task order. Under this contract, Informed XP will provide customer service and experience design assessment services to the National Science Foundation Division of Administrative Services. The contract has a completion date of September 30th, 2022 and was awarded on January 31st, 2022. Informed XP is an SBA Certified 8(a)...
- This is a $4,436,989.56 sole source 8(a) contract awarded by the National Science Foundation's Division of Administrative Services to CTW Solutions LLC, doing business as Informed XP, for customer experience program development and implementation services. Informed XP is an SBA-certified 8(a) small business and Economically Disadvantaged Women-Owned Small Business providing user experience design, research, and digital service solutions to federal agencies. The contract has an ultimate...
- This contract was awarded by the Division of Administrative Services, a civilian agency within the federal government, to CTW Solutions LLC, doing business as Informed XP, an SBA-certified 8(a) small business. The contract is for $3,994,328.29 to provide strategic management and planning services. The award is a definitive contract with a labor hours pricing type and has an ultimate completion date of June 30, 2028. Informed XP is an SBA-certified 8(a) and woman-owned small business that...
- The National Science Foundation awarded a $64,568.50 delivery order against the Solutions for Enterprise Wide Procurement V government-wide acquisition contract to Transource Services Corp., a woman-owned small business, to provide information technology refresh services for the Office of International Affairs. The firm fixed price contract runs from September 2023 through March 2024 and will support the NSF's mission to promote the progress of science; to advance the national health,...
- The National Science Foundation awarded a delivery order to Civicactions, Inc., a small business, for web content management system (CMS) development, modernization, enhancement, and operations and maintenance services. This Time and Materials contract, awarded on May 1, 2021, carries a ceiling value of $44.89M with an ultimate completion date of October 31, 2026. The work will be performed in Lafayette, California, and represents incremental funding for the fourth option year. This delivery...
- The National Science Foundation awarded a $25,800 firm fixed price purchase order to Partnership For Public Service, Inc. for excellence in government services. Partnership For Public Service will deliver its services to support the NSF's Division of Human Resources Management programs in Washington, D.C. under this one-year contract starting in September 2023. No subcontractors or set aside designations were identified. The NSF aims to promote science, supporting education and research...
- The National Science Foundation awarded a delivery order valued at $375,827.08 to Prosource360 Consulting Services Inc. for executive administrative support in the Office of the Director. The contract, which was not set aside for any particular designation despite the awardee's status as an SBA-certified HUBZone firm and minority-owned small disadvantaged business, is scheduled for completion by February 9, 2027. Work will be performed at the Alexandria, Virginia location. This delivery order...
- The National Science Foundation awarded a $120,395.16 firm fixed price delivery order contract to Prosource360 Consulting Services Inc., a certified HUBZone small business, for executive administrative support services in the agency's Office of the Director. The period of performance is February 16, 2023 through February 16, 2024. No set-aside designation was used for this award made under an unidentified multiple award contract vehicle. Prosource360 will provide administrative assistance to NSF...
- 49100421D0007Indefinite Delivery Contract
- 49100421D0007-49100423F0114Delivery Order
The National Science Foundation's Division of Administrative Services awarded Task Order 4 to CTW Solutions LLC (doing business as Informed XP) on October 1, 2023, for customer service and experience design assessment services. This delivery order, valued at $1.57 million with a ceiling value of $1,574,666.40, is structured on a labor-hours pricing model and is scheduled for completion by March 6, 2025. The work will be performed in South Riding, Virginia. No set-aside designation was applied to this task order, though the awardee is an SBA-certified 8(a) Program Participant and holds multiple small business certifications, including Women-Owned Small Business and Economically Disadvantaged Women-Owned Small Business status. CTW Solutions LLC is a Virginia-based consulting firm specializing in user experience design and federal customer experience program development. The company operates under an NSF Indefinite Delivery Contract valued at $4.4 million for customer service design, which serves as the vehicle for this task order work. Informed XP brings demonstrated expertise in digital service design, customer experience strategy, and program evaluation for federal agencies, with a particular focus on improving administrative service delivery capabilities. The contractor's broader portfolio includes access to an $50 billion 8(a) STARS III Government-Wide Acquisition Contract and additional federal supply schedule resources, positioning the firm to deliver comprehensive solutions across NSF's administrative modernization objectives.
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00002 | Close Out | ($350) | 9/17/25 | |
| P00001 | Other Administrative Action | $0 | 3/8/24 | |
| Not listed | Not listed | $1.6m | 6/29/23 |