The federal contract IDV award is a Multiple Award Schedule (MAS) contract between the General Services Administration (GSA) and Pearl Interactive Network LLC, a minority-owned small disadvantaged business. The $500,000 contract, awarded on November 2, 2020 for a five-year period, provides information technology professional services and automated contact center solutions under SINs 54151S and 561422. Under this MAS contract, Pearl Interactive Network has been awarded two delivery orders from the Department of Health and Human Services (HHS) Health Resources and Services Administration (HRSA) to provide contact center and hotline support services. A $3,071,692.07 delivery order supports the National Vaccine Injury Compensation Programs (VICP) and Countermeasures Injury Compensation Program (CICP), while a $15,487,261.15 delivery order provides Provider Support Service Center (PSSC) services for HRSA programs. Both delivery orders are set aside for small businesses, with the VICP/CICP hotline work set aside specifically for HUBZone small businesses.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| PS0024 | Rerepresentation | $0 | 5/8/25 | |
| PSA897 | Other Administrative Action | $0 | 5/7/25 | |
| PO0022 | Other Administrative Action | $0 | 4/3/25 | |
| PA0020 | Vendor Address Change | $0 | 3/31/25 | |
| PA0021 | Other Administrative Action | $0 | 3/31/25 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
Delivery Order 47QTCA21D001A-75R60221F80025 | Pearl Interactive Network LLC | $15.5m | 2/23/21 | 9/22/25 | 5/15/25 | |
Delivery Order 47QTCA21D001A-75R60221F80148 | Pearl Interactive Network LLC | $3.1m | 9/27/21 | 9/26/25 | 6/4/25 |
Name | Description | Size | Type (Click to sort descending) | Posted (Click to sort descending) |
|---|---|---|---|---|
MAS - Pearl Interactive Network LLC - 47QTCA21D001A.pdf | 3MB | Not listed |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
Multiple Award Schedule | 47QSMD20R0001 | GSA Federal Acquisition Service | Solicitation | 9/30/19, 8:47 PM | |
Multiple Award Schedule | 47QSMD20R0001 | GSA Federal Acquisition Service | Award Notice | 6/18/24, 8:20 PM | |
Multiple Award Schedule | 47QSMD20R0001 | GSA Federal Acquisition Service | Award Notice | 12/17/21, 9:31 AM | |
Multiple Award Schedule | 47QSMD20R0001 | GSA Federal Acquisition Service | Award Notice | 5/6/22, 9:45 AM | |
Multiple Award Schedule | 47QSMD20R0001 | GSA Federal Acquisition Service | Award Notice | 8/14/24, 2:15 PM |