The blanket purchase agreement awards CFI Group USA LLC an indefinite delivery/indefinite quantity contract to conduct performance satisfaction surveys for various federal agencies through task order calls. The Department of the Interior Departmental Offices Office of Policy Management and Budget serves as the funding agency, awarding the contract vehicle with no set-aside designation. Task orders issued to date involve survey design, data collection, analysis and reporting to measure stakeholder satisfaction with programs administered by agencies including Health and Human Services, Education, Veterans Affairs, Homeland Security, Interior, and Social Security Administration. Surveys are conducted on a continuous or periodic basis to support performance management efforts. Places of performance are in Ann Arbor, Michigan. The original solicitation procures survey and research services with a potential value of $21M over a five year period from 2017 to 2022 under the contractor's Professional Services Schedule contract. Task orders awarded to CFI Group range in value from approximately $18,000 to over $1.7M for firm-fixed price and labor-hour orders. Notable task orders include a $1.36M order for ongoing surveys of the Social Security Administration and a $318,979 order for the Department of Education's Office of Communications and Outreach. The contractor utilizes its experience conducting similar surveys to design and implement performance assessments that collect stakeholder feedback on federal programs. Results and analyses aim to identify areas for improvement from the customer perspective to help agencies enhance service delivery.
Mod # | Description | Reason For Modification | Federal Obligation (Click to sort descending) | Date (Click to sort ascending) |
|---|---|---|---|---|
| P00006 | Close Out | $0 | 3/14/24 | |
| P00005 | Exercise an Option | $0 | 1/25/21 | |
| P00004 | Exercise an Option | $0 | 2/3/20 | |
| P00003 | Exercise an Option | $0 | 2/19/19 | |
| P00002 | Exercise an Option | $0 | 2/7/18 |
Name | Description | Awardee | Potential Value (Click to sort descending) | Award Date (Click to sort descending) | Completion Date (Click to sort descending) | Updated At (Click to sort descending) |
|---|---|---|---|---|---|---|
BPA Call IND17PA00055-140D0419F0277 | CFI Group Usa, L.L.C. | $41.3k | 7/11/19 | 6/30/20 | 1/17/23 | |
BPA Call IND17PA00055-140D0420F0197 | CFI Group Usa, L.L.C. | $33.9k | 3/25/20 | 3/24/21 | 3/25/20 | |
BPA Call IND17PA00055-140D0418F0298 | CFI Group Usa, L.L.C. | $36.2k | 6/21/18 | 6/20/19 | 9/26/22 | |
BPA Call IND17PA00055-140D0418F0478 | CFI Group Usa, L.L.C. | $12.8k | 9/12/18 | 9/11/19 | 12/13/22 | |
BPA Call IND17PA00055-140D0421F0473 | CFI Group Usa, L.L.C. | $39.0k | 10/1/21 | 9/30/22 | 4/10/23 |
Name | Description | Solicitation Number | Federal Agency | Type | Posted Date (Click to sort descending) |
|---|---|---|---|---|---|
MOBIS | TFTP-MC-000874-B | GSA Federal Acquisition Service | Award Notice 11/18 | 6/14/11, 8:35 AM | |
Mission Oriented Business Integrated Services (MOBIS) | TFTP-MC-000874-B | General Services Administration Federal Acquisition Service Management Services Center | Award Notice 13/18 | 6/21/11, 5:08 PM | |
Vocational-Technical Training | TFTP-MC-000874-B | GSA Federal Acquisition Service | Award Notice 2/18 | 9/8/10, 8:47 AM | |
Training Services | TFTP-MC-000874-B | GSA Federal Acquisition Service | Award Notice 1/18 | 8/26/10, 12:06 PM | |
Mission Oriented Business Integrated Services (MOBIS) | TFTP-MC-000874-B | General Services Administration Federal Acquisition Service Management Services Center | Award Notice 18/18 | 8/4/15, 4:00 PM |