FY 26-27 core operations-goarmy contact center (gacc)/lead OPS task order

Active Awarded

Contract number
W9124D26FA201
Awardee
Awarding agency
Obligated
$8,019,987

Award facts

Opportunity
  • W9124D26R1BMP Solicitation number
Contract value 25% obligated
$31,844,420.53 Current and potential, with all options
Completion date 29% complete
Current and potential, with all options
Funding agency
Office of the Secretary Headquarters, Department of Defense
NAICS code
541810 Advertising Agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Chicago, IL 60601, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00001 $3,100,000
Original award $4,919,987

About this award

The Department of the Army Office of the Secretary issued a $31.8 million delivery order to DDB Chicago Inc. on July 1, 2026, for FY 26–27 core operations support of the GoArmy Contact Center (GACC) Lead Ops function, with completion targeted for June 30, 2027.

The order is issued under Indefinite Delivery Contract W9124D19D0001. Place of performance is Chicago, IL 60601. DDB Chicago executes Army marketing, creative development, media planning and buying, and recruitment advertising work through a deep subcontracting ecosystem including Fleishman-Hillard Inc., Fors Marsh Group LLC, OMD, and Critical Mass, among others. Across SCI-reportable contracts, subcontractors perform approximately 55 percent of total contractor hours. DDB Chicago does not maintain a fixed internal labor footprint; government-paid hourly rates on federal services contracts run median around $33.51/hr, with senior labor pricing through $105.90/hr.

Quick answers

Who was awarded contract W9124D26FA201?

W9124D26FA201 was awarded to DDB Chicago Inc. by MICC Fort Knox (Mission and Installation Contracting Command) on July 1, 2026.

How much is contract W9124D26FA201 worth?

The government has obligated $8,019,987 on W9124D26FA201. Its current value, with exercised options, is $31,844,421.

Which agency awarded contract W9124D26FA201?

MICC Fort Knox (Mission and Installation Contracting Command) awarded W9124D26FA201, with funding from Office of the Secretary (Headquarters).

Is contract W9124D26FA201 an order under another contract?

Yes. W9124D26FA201 is a delivery order under W9124D19D0001, an indefinite delivery contract.

Was contract W9124D26FA201 competed?

The extent of competition for W9124D26FA201 was full and open competition.

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