FY 26-27 core operations-goarmy contact center (GACC)/lead OPS task order
Active Awarded Last action
- Contract number
- W9124D26FA201
- Awardee
-
DDB Chicago Inc. UEI ZYCVPMAU6MH8
- Awarding agency
-
MICC Fort Knox
Mission and Installation Contracting Command, Department of Defense
- Obligated
- $18,009,859
Award facts
- Opportunity
-
- W9124D26R1BMP Solicitation number
- Contract value 57% obligated
- $31,844,420.53 Current and potential, with all options
- Completion date 35% complete
- Current and potential, with all options
- Funding agency
- Office of the Secretary Headquarters, Department of Defense
- NAICS code
- 541810 Advertising Agencies
- PSC
- R701 Support- Management: Advertising
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Chicago, IL 60601, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $9,989,872 | |
| Funding Only Action | $3,100,000 | |
| Original award | $4,919,987 |
About this award
The Department of Defense Office of the Secretary issued a $31.8 million delivery order to DDB Chicago Inc. on July 1, 2026, for FY 26–27 core operations and lead operations support for the GoArmy Contact Center. Place of performance is Chicago, IL 60601. The order runs through June 30, 2027, under firm fixed price terms with no set-aside.
DDB Chicago is a large for-profit marketing and advertising agency that operates exclusively within the Department of the Army's Indefinite Delivery Contract W9124D19D0001. The firm executes prime work through a deep subcontracting ecosystem, with recurring partners including Fleishman-Hillard Inc., Fors Marsh Group LLC, OMD, Critical Mass, Annalect, RAPP, Fluent360 LLC, and TMA. Across SCI-reportable contracts, subcontractors perform approximately 55 percent of total contractor hours; government-paid hourly rates for federal services work run median around $33.51/hr, with senior labor pricing through $105.90/hr.
Quick answers
Who was awarded contract W9124D26FA201?
W9124D26FA201 was awarded to DDB Chicago Inc. by MICC Fort Knox (Mission and Installation Contracting Command) on July 1, 2026.
How much is contract W9124D26FA201 worth?
The government has obligated $18,009,859 on W9124D26FA201. Its current value, with exercised options, is $31,844,421.
Which agency awarded contract W9124D26FA201?
MICC Fort Knox (Mission and Installation Contracting Command) awarded W9124D26FA201, with funding from Office of the Secretary (Headquarters).
Is contract W9124D26FA201 an order under another contract?
Yes. W9124D26FA201 is a delivery order under W9124D19D0001, an indefinite delivery contract.
Was contract W9124D26FA201 competed?
The extent of competition for W9124D26FA201 was full and open competition.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award