Cloud hosted telephony solution: telecom integration interactive voice response automatic call distribution workforce mgmt. Reporting/analytics. POP - 5/25/2021 to 5/24/2022.
Ended Awarded Last action
- Contract number
- 45310021F0103
- Awardee
-
Systems Integration, Inc. UEI FBNJQAE17L26 Part of Rimhub Holdings, Inc.
- Awarding agency
-
Equal Employment Opportunity Commission
- Obligated
- $1,953,936
Award facts
- Contract value 100% obligated
- $1,953,935.97 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Hyattsville, MD, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $426,865 | |
| Funding Only Action | -$0 | |
| Exercise an Option | $415,350 | |
| Exercise an Option | $404,143 | |
| Exercise an Option | $294,116 | |
| Supplemental Agreement for work within scope | $65,757 | |
| Supplemental Agreement for work within scope | $29,715 | |
| Original award | $317,990 |
About this award
This is a delivery order contract awarded by the Equal Employment Opportunity Commission (EEOC) to Systems Integration, Inc. (SII), a minority-owned small disadvantaged business, for a cloud-hosted telephony solution. The contract includes telecom integration, interactive voice response, automatic call distribution, workforce management, and reporting/analytics. The period of performance is from May 25, 2021 to May 24, 2022, with a ceiling value of $1,953,935.97. The contract is a firm-fixed-price delivery order and does not utilize any set-aside designation. SII is a Subchapter S Corporation that specializes in contact center solutions and IT services for federal agencies. The contract is part of SII's broader federal contracting portfolio, which includes awards from agencies such as the Transportation Security Administration (TSA), U.S. Patent and Trademark Office (USPTO), and Export-Import Bank. SII's parent company is Rimhub Holdings, Inc., another minority-owned and small disadvantaged business.
Quick answers
Who was awarded contract 45310021F0103?
45310021F0103 was awarded to Systems Integration, Inc. by Equal Employment Opportunity Commission on May 25, 2021.
How much is contract 45310021F0103 worth?
The government has obligated $1,953,936 on 45310021F0103.
Is contract 45310021F0103 an order under another contract?
Yes. 45310021F0103 is a delivery order under GS35F295DA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 45310021F0103 competed?
The extent of competition for 45310021F0103 was full and open competition. The government received 1 offer.
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