Task order to fund verbatim hearing recorder services for SSA sub-region R04-3 alabama, mississippi and tennessee hearing offices.

Active Awarded Last action

Contract number
28321326FR0430001
Awardee
Awarding agency
Obligated
$2,086,848

Award facts

Contract value 100% obligated
$2,086,848.00 Current and potential, with all options
Completion date 84% complete
Current and potential, with all options
NAICS code
561410 Document Preparation Services
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Mobile, AL 36602, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00001 · Verbatim hearing recorder services for SSA sub-region R04-3 alabama, mississippi and tennessee hearing offices. The purpose of this modification is to fully… $1,912,944
Original award $173,904

About this award

The Social Security Administration awarded a delivery order valued at $2.09M to Business Support Services Of Salem, Inc., a small business specializing in verbatim hearing recording services for disability appeal hearings. This task order, issued January 1, 2026, funds the continuation of Verbatim Hearing Recorder (VHR) services for SSA Sub-Region R04-3, covering hearing offices in Alabama, Mississippi, and Tennessee, with performance based in Mobile, Alabama. The delivery order carries a total small business set-aside designation and employs firm fixed-price pricing, with an ultimate completion date of December 31, 2026.

This award operates under a larger Indefinite Delivery Contract (IDC) valued at $8.2M, established September 1, 2023, and designated for total small business. Business Support Services functions as the prime contractor with no identified subcontractors, providing digital audio recording and verbatim transcription of Social Security Disability Insurance and Supplemental Security Income case hearings conducted across multiple formats, including in-person, video teleconference, and telephone proceedings. The contractor currently maintains three IDCs with the Social Security Administration worth approximately $22.5M collectively, demonstrating its established role in supporting the agency's Office of Hearings Operations across the Southeast, Midwest, and West regions through 2026.

Quick answers

Who was awarded contract 28321326FR0430001?

28321326FR0430001 was awarded to Business Support Services Of Salem, Inc. by Social Security Administration on January 1, 2026.

How much is contract 28321326FR0430001 worth?

The government has obligated $2,086,848 on 28321326FR0430001.

Is contract 28321326FR0430001 an order under another contract?

Yes. 28321326FR0430001 is a delivery order under 28321323DR0460002, an indefinite delivery contract.

Was contract 28321326FR0430001 competed?

The extent of competition for 28321326FR0430001 was full and open competition after exclusion of sources. It was set aside: Total Small Business.

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