Administrative management and general management consulting services
Ended Awarded Last action
- Contract number
- 2032H823F00179
- Awardee
-
PCG Enterprises, Inc. UEI MDJWU54M3737
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $302,607
Award facts
- Contract value 67% obligated
-
- $302,606.97 Current, with exercised options
- $450,526.92 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Palo Alto, CA 94303, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $1,726 | |
| Terminate for Convenience | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $146,712 | |
| Original award | $154,170 |
About this award
PCG Enterprises, Inc., doing business as Pacific Consulting Group, received a Blanket Purchase Agreement (BPA) call award from the Internal Revenue Service (IRS) on September 13, 2023, for administrative management and general management consulting services focused on customer experience initiatives. The contract carries a ceiling value of $450,526.92 under a firm fixed-price pricing structure, with performance to be completed by June 30, 2025, at the contractor's location in Palo Alto, California. This award is issued under the IRS's $10 million multiple-award BPA for customer experience research, which was established in November 2020 and remains active through October 31, 2025. The contract specifically addresses a Request for Equitable Adjustment submitted by the contractor on May 21, 2025, which the government is tasked with fully resolving by the ultimate completion date.
PCG Enterprises is an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Woman-Owned Small Business headquartered in Atherton, California, specializing in customer experience analytics, survey design, data analysis, and usability testing for federal agencies. The company has established a strong track record with the IRS, delivering comprehensive taxpayer attitude surveys, customer satisfaction studies, and feedback collection services across multiple IRS divisions including Wage & Investment, Large Business & International, and Tax Exempt & Government Entities. This BPA call award represents one of numerous task orders issued under the IRS's larger customer experience research vehicle, which supports the agency's broader mission to understand and improve stakeholder interactions and service delivery.
Quick answers
Who was awarded contract 2032H823F00179?
2032H823F00179 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on September 13, 2023.
How much is contract 2032H823F00179 worth?
The government has obligated $302,607 on 2032H823F00179. Its potential value, with all options, is $450,527.
Is contract 2032H823F00179 an order under another contract?
Yes. 2032H823F00179 is a BPA call under GS00F318GA-2032H821A00003, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 2032H823F00179 competed?
The extent of competition for 2032H823F00179 was full and open competition. The government received 1 offer.
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