Wage & investment (w & i) online accounts usability testing

Ended Awarded Last action

Contract number
2032H823F00065
Awardee
Awarding agency
Obligated
$80,005

Award facts

Contract value 100% obligated
$80,004.61 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Palo Alto, CA 94303, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00008 · Surveys and data collection task order descope, remove excess funds, and closeout of task order. -$101,491
Other Administrative Action P00007 · IRS surveys and data collection purpose of this admin action to revise subline 1006B POP start date to 3/22/2025 $0
Other Administrative Action P00006 · Wage and investment online account usability.correct accounting string for contract line item 008 and replace with the correct account string line item 009… -$10,371
Supplemental Agreement for work within scope P00005 · REA for stop work order issued 3/22/25, withdrawn on 3/25/25. Contractor incurred costs of $138.79 as a result. This will be a BI-lateral modification. The task… $139
Exercise an Option P00004 $65,181
Other Administrative Action P00003 · Remote testing sessions for online accounts on IRS.GOV aimed to gather user feedback to enhance digital services reduce taxpayer burden and improve service… $0
Other Administrative Action P00002 $0
Exercise an Option P00001 $63,902
Original award $62,646

About this award

The Internal Revenue Service issued a BPA call to PCG Enterprises, Inc. (doing business as Pacific Consulting Group), a women-owned small business, for Wage & Investment online accounts usability testing and customer experience surveys on April 25, 2023, with a ceiling value of $80,004.61. The call was issued under the GSA Multiple Award Schedule and involves descoping, removing excess funds, and closing out the task order, with an ultimate completion date of April 24, 2026. Work is performed in Palo Alto, California. PCG is SBA-certified as an Economically Disadvantaged Women-Owned Small Business and Women-Owned Small Business, and specializes in customer experience research, survey design, usability testing, and analytics consulting for federal agencies.

Quick answers

Who was awarded contract 2032H823F00065?

2032H823F00065 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on April 25, 2023.

How much is contract 2032H823F00065 worth?

The government has obligated $80,005 on 2032H823F00065.

Is contract 2032H823F00065 an order under another contract?

Yes. 2032H823F00065 is a BPA call under GS00F318GA-2032H821A00003, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H823F00065 competed?

The extent of competition for 2032H823F00065 was full and open competition. The government received 2 offers.

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