Wage & investment (w & i) toll-free customer experience survey

Ended Awarded Last action

Contract number
2032H821F00117
Awardee
Awarding agency
Obligated
$399,103

Award facts

Contract value 86% obligated
  • $402,113.03 Current, with exercised options
  • $466,042.39 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Palo Alto, CA 94303, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00015 · DE-obligation of excess funding. Customer satisfaction surveys. -$3,010
Other Administrative Action P00014 · Practitioner priority service (PPS) line support - administrative modification $0
Terminate for Convenience P00013 · Modification issued to descope clins 4001A- analysis & reporting and 4008A- data delivery resulting in a total dollar value of $ 20,353.45 for descoped work.… -$20,353
Other Administrative Action P00012 · This administrative modification is issued to correct the period of performance (POP) in the procurement for public sector (PPS) system. Services support the… $0
Funding Only Action P00011 · The purpose of this modification is to resolve the request for equitable adjustment submitted by the contractor on april 28, 2025. Services support the… $676
Exercise an Option P00010 · Exercise optional tasks 5 and 11 to support acquisition strategy- customer experience surveys that support the executive order 12862 and restructuring and… $17,790
Exercise an Option P00009 · Exercise option year 4 to provide customer experience survey services $79,208
Other Administrative Action P00007 · This is an administrative modification no change in POP terms or conditions or contract value $0
Funding Only Action P00006 $19,872
Exercise an Option P00005 $77,653
Funding Only Action P00004 $2,301
Exercise an Option P00003 $76,127
Funding Only Action P00002 $76,060
Exercise an Option P00001 · W & i toll-free customer experience survey $0
Original award $72,780
Show all 15

About this award

The Internal Revenue Service issued a BPA call to PCG Enterprises, Inc. under the GSA Multiple Award Schedule with a ceiling value of $466,042.39, awarded May 7, 2021. The call supports de-obligation of excess funding for customer satisfaction surveys under the Wage & Investment toll-free customer experience survey program. PCG is an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and Women-Owned Small Business (WOSB). Work is performed in Palo Alto, California. The call's ultimate completion date is March 31, 2026. The pricing type is firm fixed price.

Quick answers

Who was awarded contract 2032H821F00117?

2032H821F00117 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on May 7, 2021.

How much is contract 2032H821F00117 worth?

The government has obligated $399,103 on 2032H821F00117. Its current value, with exercised options, is $402,113. Its potential value, with all options, is $466,042.

Is contract 2032H821F00117 an order under another contract?

Yes. 2032H821F00117 is a BPA call under GS00F318GA-2032H821A00003, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00117 competed?

The extent of competition for 2032H821F00117 was full and open competition. The government received 3 offers.

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