Unique Communications Solutions

Unique Communications Solutions, a Henderson, Nevada–based small business manufacturer and Subchapter S corporation, develops and maintains CAIRS (Configuration Accounting Information Retrieval System), a telecommunications management software platform, and delivers it to the Department of Defense as a prime contractor (100% of recent awards) predominantly on full-and-open procurements with no characteristic set-aside posture. The vendor operates across the GSA Multiple Award Schedule and other governmentwide vehicles, with work performed at military installations domestically and worldwide, including overseas bases in Japan, Germany, Italy, Spain, Greece, and other locations.

Unique Communications Solutions' federal footprint centers on CAIRS software licensing, maintenance, support, and implementation. The platform provides network infrastructure management, Voice over Internet Protocol discovery and integration, telephone system configuration accounting, helpdesk support, emergency repairs, and user training for military telecommunications operations. Representative prime work includes a $13.3 million delivery order (awarded March 2025, running through March 2028) from the Air Force Materiel Command under the GSA Multiple Award Schedule for telecommunications services with Total Small Business set-aside; a $4.188 million definitive contract (awarded February 2022, running through September 2026) from Naval Computer and Telecommunications for CAIRS support services across the Pacific area with Total Small Business set-aside; a $3.654 million purchase order (awarded May 2023, completing April 2026) from Army Cyber Command for CAIRS software support, emergency repairs, helpdesk, and training in Germany; and a $2.315 million purchase order (awarded June 2024, completing June 2026) from Army Cyber Command for CAIRS support, repairs, helpdesk, and training in Germany. Recent smaller awards include a $1.146 million telecommunications system purchase order from the Department of the Navy (January 2026, completing January 2031), a $460 thousand DoD delivery order for CAIRS software maintenance (October 2025, completing September 2028), and a $58.8 thousand purchase order from Pacific Air Forces for CAIRS migration to Air Force Stack, billing, and training at Yokota Air Base, Japan (July 2026, completing January 2027).

Customer concentration is heavily weighted toward Army Cyber Command and Naval installations. The top five customer agencies by potential value account for 57% of combined potential value: Army Cyber Command leads with 37 awards and $17.5 million, followed by Naval Computer and Telecommunications with 60 awards and $8.2 million, GSA Federal Acquisition Service with 8 awards and $7 million, the Marine Corps with 25 awards and $3.5 million, and the Navy with 21 awards and $2.8 million. The top five customers by award count (covering 39% of awards) include the same four plus the Air National Guard with 36 awards. The divergence between count and value rankings reflects Army Cyber Command and Navy anchoring dollar value while Naval Computer and Telecommunications places a larger absolute volume of smaller orders.

Unique Communications Solutions maintains seats on the GSA Multiple Award Schedule (30 task orders, $17.6 million combined potential value), Federal Supply Schedule GS35F0254J (136 task orders, $2.6 million), and other smaller federal supply schedules. The vendor does not sit on major multi-agency IDIQs or GWACs but operates primarily through GSA vehicles and direct agency awards. Award activity has declined year over year — from 12 awards each in 2022 and 2023 to 10 in 2024, 7 in 2025, and 3 in 2026 — suggesting either a seasonal shift in the most recent data snapshot or a contraction in new award volume. Within the next twenty-four months, six awards with combined potential value of $14.2 million face ultimate completion, representing near-term recompete exposure. The vendor carries a single recorded sub-award (Serco Inc., June 2025, Physical Security System–Enterprise Architecture services), indicating a prime-focused business model with minimal subcontract engagement.

NAICS concentration runs across Custom Computer Programming Services (155 awards), Computer and Software Stores (139 awards), and Software Publishers (77 awards), with PSC codes dominated by Information Technology Software (188 awards) and IT and Telecom–Other IT and Telecommunications (32 awards). Combined potential value across all 489 awards totals $68 million with $53.4 million obligated (79% realization rate), reflecting a mature but narrowly focused contractor tied to CAIRS as its primary product and DoD telecommunications operators as its primary customer base.

Providing complete telephone and facility management software solutions - cable plant managment, call accounting, billing, helpdesk, and emergency notifications!