Retrotel, Inc.

Retrotel, Inc., a for-profit Subchapter S Corporation headquartered in Palm Desert, California, is an established federal contractor specializing in telecommunications equipment deployment, maintenance, and support services. With over two decades of federal contracting experience, Retrotel provides comprehensive IT and telecommunications infrastructure solutions, particularly for Spectralink and Cisco products, serving both defense and civilian government agencies through direct contracts and General Services Administration (GSA) vehicles.

Retrotel's recent federal contract award history demonstrates significant expertise in providing telecommunications equipment and maintenance services across multiple federal agencies. The company has received awards for Spectralink SpectraCare support and maintenance services from the United States Mint, including a $30,874.20 firm fixed-price purchase order awarded November 7, 2025, designated as a total small business set-aside and scheduled for completion on October 31, 2026, as well as a prior $24,035.00 award from the Mint for similar services completed in December 2023. Retrotel has also provided Cisco Internet Protocol phones and telecommunications equipment to the Naval Sea Systems Command (NAVSEA) through multiple delivery orders under the GSA Multiple Award Schedule, including orders valued at $2,229.50 for equipping new office facilities at JXRR office space, $1,750.00 for items supporting continued collaboration, and smaller orders for replacement of end-of-life equipment. Additional awards include a $20,000 purchase order from the Department of State's Bureau of Information Resource Management for deployment, maintenance, and refresh services performed in Springfield, Virginia during the period of September 30 through October 31, 2023. Retrotel has also supplied Cisco IP phones to the Pacific Air Forces valued at $18,508.50 for hangar telecommunications capabilities and provided equipment to the Centers for Disease Control and Prevention, the National Park Service Southeast Region, and other federal agencies, with many of these awards utilizing total small business set-aside designations.

Retrotel holds a significant General Services Administration Multiple Award Schedule Federal Supply Schedule contract awarded on September 1, 2021, with a ceiling value of $10,584,800 and a performance period extending through August 31, 2026. This indefinite delivery vehicle encompasses computer and office machine repair and maintenance services under Service Item Number 811212, as well as order-level materials, with maximum order values of $500,000 for repair services and $250,000 for order-level materials. The schedule is designed to provide federal agencies with pre-negotiated labor rates and pricing for maintenance and repair of IT and telecommunications assets without requiring individual competitive procurements. The Naval Sea Systems Command has been a primary user of this MAS contract, placing multiple delivery orders for Cisco telecommunications equipment and infrastructure support at its Crane, Indiana facility. The MAS vehicle has enabled Retrotel to efficiently support federal agency requirements for telecommunications equipment procurement and infrastructure maintenance, reducing administrative burden and accelerating delivery timelines for agencies requiring rapid equipment deployment or maintenance services.

Founded in 1998, Retrotel provides cost-effective telecommunications equipment and repair solutions that extend the lifecycle of critical communication systems. We offer new and refurbished products from leading manufacturers, including Cisco, Avaya, Nortel, Poly, Yealink, Shoretel, Mitel, HP, and Ascom. Our inventory includes desk phones, wireless devices, servers, switches, routers, batteries, headsets, paging systems, cabinets, and chassis.

We also deliver repair services that restore performance and reduce replacement costs, including desk phone and wireless phone repair, component-level hardware repair, refurbishment and cosmetic restoration, rigorous testing and quality assurance, and quick turnaround to minimize downtime. Retrotel helps organizations maximize technology investments while supporting sustainability by reducing electronic waste.

Retrotel is committed to fast order fulfillment, responsive customer service, and building long-term partnerships.