Toolworks

Toolworks Inc., a San Francisco-based AbilityOne nonprofit agency, provides facility maintenance and custodial services to federal agencies as a prime contractor exclusively, competing in full-and-open procurements with no set-aside designations across a concentrated geographic footprint in the San Francisco Bay Area and select DoD installations.

Toolworks operates as a 501(c)(3) nonprofit organization focused on providing employment, housing, and community integration programs for individuals with disabilities. The vendor's capability portfolio centers on janitorial and custodial services (114 of 177 awards), facility support services (11 awards), and specialized cleaning and restoration work including window washing, carpet and upholstery cleaning, floor restoration, tile work, and chemical treatments such as Saniglaze and chroma-glaze application. Representative prime awards include a $5.0 million firm fixed-price purchase order from the National Park Service Pacific West Region for parkwide custodial services at Golden Gate National Recreation Area through May 2031; a $1.6 million definitive contract from GSA Public Buildings Service Pacific West Region for SAFR janitorial and ground trash services through March 2027; and a $1.4 million definitive contract from the National Park Service Pacific West Region for janitorial and grounds services with ultimate completion in March 2025. Toolworks holds two primary indefinite-delivery vehicles: a $24.2 million single-award IDC with GSA Public Buildings Service Region 9 (ultimate completion May 2027) and a $5.1 million single-award IDC with Naval Facilities Engineering Command (ultimate completion April 2032), both carrying no set-aside designation.

Customer concentration is acute and geographically defined. GSA Public Buildings Service Region 9 dominates both volume and dollar value with 37 awards totaling $101 million in combined potential value — roughly 65% of the vendor's total portfolio. The Department of the Interior National Park Service Pacific West Region ranks second with 12 awards ($19.3 million), followed by the Department of the Navy Naval Facilities Engineering Command with 10 awards ($7.2 million). Collectively, these three customers account for 84% of combined potential value across all awards. Five additional agencies (Department of the Treasury, Department of the Interior National Office, United States Marine Corps, U.S. Courts, and U.S. Attorney's Offices) round out the 13-agency customer set. Place of performance is concentrated at federal facilities in San Francisco, particularly the Phillip Burton Federal Building and Browning U.S. Courthouse at 450 Golden Gate Avenue, with secondary work at San Bruno, California (NAVFAC installations) and select Marine Corps and Navy locations.

Activity has been mixed in recent years. The vendor received 8 awards in 2022, declined to 3 in 2023, recovered to 5 in 2024, and 6 in 2025, with 2 awards recorded in 2026 to date. The recompete cliff is minimal: only 3 awards totaling $2.2 million in combined potential value reach ultimate completion within the next twenty-four months. Toolworks operates exclusively as a prime contractor (100% of awards) with no subcontract footprint and zero subcontractor engagement across SCI-reportable contracts, indicating the vendor builds and staffs its own delivery teams.

Service Contract Inventory records capture seven prime contracts spanning fiscal years 2022 through 2024, with SCI-reportable invoiced revenue of $2.1 million total ($685 thousand in FY2022, $703 thousand in FY2023, $714 thousand in FY2024). The SCI dataset shows roughly 7.0 FTEs delivered in FY2022, declining to 6.0 FTEs in FY2023, and rising to 7.5 FTEs in FY2024, reflecting the vendor's labor-intensive custodial delivery model. Government-paid hourly rates on federal services contracts captured in SCI ran median around $49.87 per hour, with rates spanning $44.27 per hour at the 10th percentile to $56.73 per hour at the 90th percentile. SCI is a partial view: it covers only federal service contracts above the $150,000 threshold and excludes goods, products, micro-purchases, classified work, and non-federal revenue. The vendor's total federal footprint, including sub-$150,000 micro-purchases and task orders, reflects substantially higher activity than SCI alone captures, as evidenced by the 177-award portfolio with $154.3 million in combined potential value.