Top Office Pros Business Services Inc.

Top Office Pros Business Services Inc., operating through its Office Wagon Division, is a veteran-owned small business based in Bay Harbor Islands, Florida, that supplies specialized industrial products, materials, and general office equipment to federal agencies as a prime contractor exclusively — the vendor holds no subcontractor positions and operates 100% as a prime. The vendor competes predominantly under Total Small Business set-asides (recurrent across the portfolio) and full-and-open designations without set-aside protection; recent awards split between the two roughly equally.

The vendor's capability portfolio centers on procurement and delivery of tangible goods rather than services: office supplies, furniture, and specialized industrial materials including perforated titanium sheet metal, refrigerated ISO containers for tree seedling storage, pipe insulation, cotton fabric phenolic sheet, asbestos removal equipment, glove bags, pressure blast cabinets, electrical components, and hardware. Representative work includes a $379,850 Department of Agriculture Forest Service Region 3 purchase order (July 2026) for nine refrigerated ISO containers with 220-volt transformers for tree seedling storage across seven Arizona and New Mexico National Forests, with 60-90 day delivery under Total Small Business set-aside; a $224,680 Western Area Power Administration purchase order (August 2024) for miscellaneous T-line hardware for Armour, South Dakota, set-aside for small business; and a $37,250 Naval Sea Systems Command purchase order (May 2025) for cotton fabric phenolic sheet material conforming to MIL-P-18324D specifications under Total Small Business set-aside.

Customer concentration is distributed across State Department bureaus and military supply commands. The top five customer agencies by award count account for 55% of awards, led by the Department of State Bureau of African Affairs (40 awards, $597 thousand combined potential value), the Department of State Bureau of Overseas Building Operations (17 awards, $218 thousand), the Department of the Navy Naval Sea Systems Command (14 awards, $174 thousand), the Department of State Bureau of Diplomatic Security (6 awards, $221 thousand), and the Department of State Bureau of Western Hemisphere Affairs (5 awards, $23 thousand). By dollar value, the portfolio is skewed toward two large vehicles: the Department of the Navy Naval Air Systems Command holds a single-award Blanket Purchase Agreement valued at $4.999 million through August 7, 2028, which accounts for approximately 60% of the vendor's combined potential value across all 148 awards, while the remaining portfolio of 146 awards spreads the other $3.4 million across multiple small purchase orders in the $10 thousand to $380 thousand range. The Naval Air Warfare Center BPA, established July 7, 2023, covers general office supplies and services including paper, writing utensils, binders, document printing, and binding.

Award activity has grown modestly — three awards in 2022 to a peak of thirteen in 2024 — then flattened to two awards so far in 2026. Only two awards carry ultimate completion dates within the next twenty-four months (combined potential value $421 thousand), limiting near-term recompete exposure. The vendor's category concentration spans hardware manufacturing (17 awards), office furniture (5 awards), hardware stores (5 awards), and printing ink manufacturing (4 awards) at the NAICS level, with PSC codes clustering in office supplies (16 awards), commercial hardware (11 awards), office furniture (9 awards), and special-purpose clothing (8 awards). The portfolio demonstrates a transactional, low-value-per-order posture: 148 prime awards over approximately four years with a combined obligated value of $3.1 million (38% of the $8.4 million combined potential value), indicating the vendor operates as a broad-based supplies distributor to multiple small federal requirements rather than as a strategic prime on large modernization or services vehicles.

Top Office Pros Business Services Inc achievement to date has been impressive, and the strong foundation creates a larger potential. We have the ability to quickly and smoothly adapt to or integrate current technologies with newer, different, disruptive, expansive or convergent technologies. Competition in the industry becomes stiffer, you must also keep up with the number of shipments that must be delivered to your customers. To achieve that, we have the services of a freight forwarding company to manage the shipping function on our behalf to deliver the packages on time. Officewagon's customer service skills easily adapt to external and internal changes and rapidly meet customer demands and expectations.