Top Office Pros Business Services Inc.

Top Office Pros Business Services Inc., operating through its Office Wagon Division, is a veteran-owned small business based in Bay Harbor Islands, Florida, that sells specialized industrial and commercial supplies — refrigerated containers, titanium sheet, pipe insulation, electrical components, furniture, and related equipment — primarily to federal agencies as a prime contractor under total small business set-asides and full-and-open competitions. The vendor competes across both set-aside and unrestricted vehicles, with roughly 55% of recent awards carrying total small business set-aside designations, though dollar concentration sits heavily on a single $5 million Blanket Purchase Agreement with the Naval Air Systems Command Naval Air Warfare Center.

Top Office Pros' customer base spans 48 federal agencies, but concentration is pronounced. The Department of State dominates award count: the Bureau of African Affairs alone accounts for 39 awards ($556 thousand combined potential value), while the Bureau of Overseas Building Operations adds 17 awards ($218 thousand). By dollar value, the Naval Air Systems Command dominates, anchoring 77% of combined potential value through a single $4.999 million BPA awarded July 7, 2023, running through August 7, 2028. The Naval Sea Systems Command ranks third by dollar volume with 14 awards ($174 thousand). Civilian State Department work — facilities support, equipment procurement, and guard operations at overseas posts — drives volume; defense work clusters on Navy supply and material procurement.

Recent named awards exemplify the vendor's portfolio. The Department of Agriculture Forest Service Region 3-Southwestern Region awarded a $379,850 total small business set-aside purchase order on July 8, 2026, for nine 40-foot refrigerated ISO containers equipped with 220-volt transformers for tree seedling storage across seven Arizona and New Mexico National Forests, with ultimate completion January 8, 2027. Naval Sea Systems Command issued a $37,250 total small business set-aside for cotton fabric phenolic sheet material (MIL-P-18324D, 0.163-inch thickness, 36-by-48-inch sheets) in May 2025. The same command awarded a $29,647 total small business set-aside in August 2025 for perforated Grade 9 titanium sheets (ASTM B265, 0.043 inches thick, 3-by-8 feet with 3/16-inch holes). State Department's Bureau of African Affairs has issued recurring purchase orders for office supplies and furniture, including a $95,916.72 full-and-open award in August 2024 and a $19,800 purchase order in September 2024. The Bureau of Overseas Building Operations procures facility maintenance parts and equipment — irrigation parts, plumbing equipment, door opener systems, electrical shop tools — under full-and-open FAC-NEC (Facilities & Construction) solicitations, totaling $218 thousand across 17 awards. The Naval Air Systems Command's single $4.999 million BPA (single-award, performance through August 7, 2028) establishes a strategic relationship for general office supplies, paper, writing instruments, document printing, binding, and finishing services.

Activity has grown moderately. Awards per year climbed from three in 2022 to thirteen in 2024, dropping to eleven in 2025, with one award recorded in 2026 so far. The vendor holds 147 prime awards with no sub-award footprint. Combined potential value across all awards stands at $8.3 million, with $3.1 million obligated (37% of potential). The recompete cliff is modest: one award ($380 thousand, the Forest Service refrigerated container order) faces ultimate completion within the next twenty-four months. The NAICS concentration spans hardware manufacturing (16 awards), office furniture manufacturing (5 awards), hardware retail (5 awards), and specialized materials — titanium, phenolic composite, pipe insulation, TIG wire. PSC concentration tracks similarly: office supplies (16 awards), commercial hardware (10 awards), office furniture (9 awards), special-purpose clothing (8 awards). The vendor's footprint reflects a commodity-and-equipment supplier to federal facilities and operations, with State Department embassies and military supply chains as primary customers, competing predominantly in small business set-asides at order volumes under $400 thousand per award.

Top Office Pros Business Services Inc achievement to date has been impressive, and the strong foundation creates a larger potential. We have the ability to quickly and smoothly adapt to or integrate current technologies with newer, different, disruptive, expansive or convergent technologies. Competition in the industry becomes stiffer, you must also keep up with the number of shipments that must be delivered to your customers. To achieve that, we have the services of a freight forwarding company to manage the shipping function on our behalf to deliver the packages on time. Officewagon's customer service skills easily adapt to external and internal changes and rapidly meet customer demands and expectations.