Reliance Relocation Services, Inc.

Reliance Relocation Services, Inc., operating as Relo Direct, a Chicago-based for-profit corporation, provides comprehensive federal employee relocation services—household goods shipment, temporary housing, home sale assistance, property management, relocation counseling, and entitlement counseling—as a prime contractor across the federal government, competing predominantly full-and-open with no SBA set-aside posture.

The vendor's federal footprint is concentrated in relocation mobility: core work includes guaranteed home sale assistance for Department of Defense personnel undergoing permanent changes of station, relocation services for Immigration and Customs Enforcement employees, home sale and move management for EPA staff, and property disposition support across civilian and military agencies. Representative examples include a $4.6 million BPA call from ICE's Office of Financial Management (June 2026, home sale and relocation services, GSA MAS), a $917.8 thousand FY25 call from NASA Shared Services Center for agency-wide employee relocation (October 2024–September 2026, GSA MAS), and a $1.5 million single-award BPA established with the Bureau of the Fiscal Service (February 2026–January 2031, home sale and relocation services across CONUS and OCONUS).

Customer concentration sits heavily with the Department of the Army Corps of Engineers Engineering District Baltimore. The top five funding agencies account for approximately 60% of awards and roughly 44% of combined potential value: the Army Corps of Engineers Baltimore (535 awards, $340 million potential value) dominates both volume and dollars by a substantial margin; Immigration and Customs Enforcement (14 awards, $92.7 million) anchors the second-largest dollar share despite fewer orders; the EPA (4 awards, $73.2 million, reflecting the vendor's large EPA BPA vehicle) carries significant potential value; the EPA's Office of the Chief Financial Officer (219 awards, $29.3 million) shows high transaction volume; and the Office of the Secretary of Defense (198 awards, $10.4 million) accounts for additional Defense work. The concentration reveals a business model centered on transactional, individual guaranteed home sale task orders issued under standing BPAs, with the Army Corps dominant by both count and dollars, and several large IDV ceilings (ICE, EPA, CBP, DEA) driving potential value despite lower call frequency.

Relo Direct operates exclusively on the GSA Multiple Award Schedule (MAS): 1,347 task orders across the MAS carry $926.6 million in combined potential value. Secondary parent vehicles include a standing Blanket Purchase Agreement with the Army Corps of Engineers (BPA W912DR15A0011, 540 task orders, $24.3 million), a Transportation, Delivery and Relocation Services vehicle (187 task orders, $7.9 million), and smaller BPAs with the Department of Energy's Western Area Power Administration and USDA.

Activity has been steady across the past five years—131 awards in 2022, peaking at 146 in 2023, declining to 135 in 2024 and 102 in 2025, with 36 awards year-to-date in 2026—reflecting consistent ordering but no growth trajectory. Sixty-nine awards (combined potential value $6.4 million) are scheduled to complete within the next twenty-four months, representing moderate recompete exposure across the portfolio. The vendor's award volume is dominated by small-dollar task orders (many individual home sale calls under $100 thousand) against long-standing IDVs, creating a revenue profile characterized by high transaction frequency but relatively low average order magnitude.

Relo Direct has no identified subcontractor footprint; all 1,432 awards in the source are prime contracts or IDVs. The vendor was registered as a federal contractor in September 2011 and operates under primary NAICS 491610 (Used Household and Office Goods Moving, 888 awards) and 531390 (Other Activities Related to Real Estate, 543 awards), consistent with relocation logistics and real estate transaction facilitation. Relo Direct competes in full-and-open procurements across all recent awards, with no SBA certifications or set-aside designations noted in the source material. The company holds single-award BPAs with the Bureau of the Fiscal Service ($1.5 million, through January 2031) and multiple-award vehicles with Customs and Border Protection ($18.7 million, through September 2030) and the Drug Enforcement Administration ($10.9 million, through February 2030), all established under GSA MAS. These IDVs, combined with standing arrangements with ICE ($72.5 million ceiling) and EPA ($73 million ceiling), position Relo Direct as a specialized relocation provider with a multi-billion-dollar total addressable market across federal agencies but concentrated customer concentration that amplifies dependency on Army Corps volume.