Raven Operations LLC

Raven Operations LLC, a service-disabled veteran-owned small business (SDVOSB) based in Phoenix, Arizona, is a prime contractor providing cemetery maintenance and grounds management services to the federal government across multiple national cemetery locations nationwide, operating exclusively under SDVOSB sole-source and competitive set-asides. The company is a limited liability company, minority-owned, self-certified small disadvantaged business, and black American-owned, with SDVOSB and VOSB certifications current through November 17, 2027.

Raven Operations delivers a narrow, specialized capability portfolio: grounds maintenance (mowing, landscaping, leaf removal, fertilizer application), headstone installation, cleaning and maintenance, interment preparation and burial operations, and general facilities upkeep at veterans' memorial sites. The work is concrete and site-specific—not IT, logistics, or professional services. Representative recent contracts include a $1.277 million purchase order for grounds maintenance services at Beaufort National Cemetery (awarded February 3, 2025, ultimate completion May 31, 2026); a $758 million delivery order for cemetery maintenance at San Diego National Cemetery (awarded May 2, 2025, completion May 1, 2026); and a $1.263 million delivery order for grounds maintenance at Fort Logan National Cemetery in Denver (awarded May 3, 2024, completion September 30, 2024). A single-award IDIQ awarded May 21, 2025, carries a ceiling of $1.499 million for grounds maintenance at Santa Fe National Cemetery, Pojoaque, New Mexico, through July 31, 2026.

Customer concentration is absolute: the National Cemetery Administration (part of the Department of Veterans Affairs) accounts for 239 of 240 awards and $89.1 million of $89.3 million in combined potential value. A single award from the VA Veterans Integrated Service Network 22 (VHA) for $207 thousand rounds out the portfolio. Raven Operations has no customer diversity and no exposure to other federal agencies or mission areas.

The company holds positions on five primary single-award indefinite delivery contracts with the National Cemetery Administration, each site-specific. The top vehicle by task-order count is IDC 36C78621D0018 (34 task orders, $9 million combined potential value), followed by IDC 36C78618D0217 (28 task orders, $9.9 million), IDC 36C78619D0119 (27 task orders, $2 million), IDC 36C78618D0214 (23 task orders, $1.9 million), and IDC 36C78620D0116 (21 task orders, $4.1 million). Each IDIQ is tied to a specific cemetery location and serves as a recurring vehicle for task orders.

Activity has declined sharply. Raven Operations received 55 awards in 2022, 30 in 2023, 28 in 2024, 22 in 2025, and only 5 through June 2026—a 91% drop year over year. Combined potential value across the portfolio totals $89.3 million, with $34.6 million (39%) obligated to date. The portfolio carries significant recompete exposure. Multiple IDIQ awards and task orders currently active expire or face extension decisions through 2026, and the steep decline in annual award count suggests either recompete losses, delays in IDIQ renewals, or declining task-order volume from the National Cemetery Administration.

The Service Contract Inventory dataset captures $5.9 million in SCI-reportable invoiced prime revenue across fiscal years 2022–2024 (FY2023 reporting gap). In FY2022, Raven Operations reported $2.7 million invoiced across 33 FTEs; in FY2024, $3.2 million across 41.5 FTEs. Government-paid hourly rates on SCI contracts ranged from a 10th percentile of $32.81/hr to a median of $43.52/hr and a 90th percentile of $50.20/hr, consistent with grounds maintenance and cemetery operations labor under the Service Contract Act wage schedules. The vendor delivered 100% of prime contract hours internally with no named subcontractors; average sub-hours share across SCI-reportable prime contracts was 0%.

Raven Operations operates as a pure prime contractor—all 240 awards are prime; zero are sub-awards. The company builds its own delivery teams entirely, leverages no major subcontractor relationships, and performs all work in-house. This model aligns with the labor-intensive, site-based nature of cemetery maintenance, which requires direct control over groundskeeping teams at specific memorial sites and does not support heavy subcontracting or teaming. The vendor does not appear on other primes' rosters and does not function as a feeder or partner to larger contractors in the source data.