Pioneer Credit Recovery, Inc.
Arcade, NY Part of SLM Corp Sallie
- UEI
- YXUUF59KM4C8
- CAGE
- 3AY41
- Primary NAICS
- 561440 Collection Agencies
- SAM.gov registration
- Active through
Company facts
- FY2025 rankings
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- Other NAICS codes in SAM.gov
- Corporate family
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-
Parent
SLM Corp Sallie
HWN5F2N2XNM6
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Parent
SLM Corp Sallie
HWN5F2N2XNM6
- SAM.gov registration date
- Physical address
- 26 Edward St, Arcade, NY 14009, USA
- Website
- pioneercreditrecovery.com
- Employees
- 251-1K
- Estimated annual revenue
- $100M-$250M
- Industry
-
- Financials
- Diversified Financial Services
- Financial Services
- SIC code
- 73 Business Services
- Profiles
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $15,851,243 |
| FY2025 | $11,974,702 |
| FY2024 | $7,750,090 |
| FY2023 | -$23,421,758 |
Top agencies by obligations
| Rank | Agency | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Department of the Treasury | $15,851,243 |
Contract vehicles
Contract awards
Latest 5 listed here. See the rest on GovTribe.
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About the company
Pioneer Credit Recovery, Inc., a for-profit subsidiary of SLM Corporation (Sallie Mae), delivers private collection agency and federal debt recovery services to the Department of the Treasury, the Department of Education, and other civilian agencies as a prime contractor under GSA contracts, with no set-aside designations and no subcontractor relationships across its recent federal portfolio.
Pioneer operates exclusively as a prime contractor (100% of awards) and competes full-and-open on GSA vehicles rather than under small-business set-asides. The vendor is headquartered in Arcade, New York and specializes in debt collection, account management, and customer service for delinquent federal accounts. Recent award activity concentrates on private collection agency services across education loan portfolios, federal student aid programs, tax debt recovery, and customs debt accounts. Top awards include a $60 million single-award BPA with the Bureau of the Fiscal Service established August 18, 2025, running through January 4, 2031; a $605.5 million portfolio of three awards from the Department of Education Office of Federal Student Aid; and a $12 million BPA call from the Bureau of the Fiscal Service issued January 5, 2026, with completion scheduled for January 4, 2027. A $5.8 million bridge delivery order from the Bureau of the Fiscal Service was awarded May 18, 2025, for private collection agency services on federal student loans.
Customer concentration skews heavily toward debt-related federal agencies. The top five funding agencies account for 91% of recent awards by count and 100% of combined potential value by dollars. The Department of Education Office of Federal Student Aid anchors the dollar ranking ($605.5 million across 3 awards), though the Bureau of the Fiscal Service leads by award volume (13 awards, $204 million combined potential value). The Department of the Treasury Internal Revenue Service and the GSA Federal Acquisition Service each carry $155.6 million and $686.4 million in combined potential value respectively. Pioneer places work under two parent vehicles: the Professional Services Schedule (14 task orders, $876.4 million combined potential value) and the GSA Multiple Award Schedule (8 task orders, $102.3 million combined potential value).
Activity is sparse and sporadic — two awards in 2024, two in 2025, and two in the first month of 2026 — reflecting the highly specialized, high-dollar nature of the debt-recovery contracting base. Only $17.8 million in combined potential value faces ultimate completion inside the next twenty-four months, limiting near-term recompete exposure. SCI-reported invoiced revenue grew from $6.7 million in FY2022 to $9.7 million in FY2024 across a declining federal services workforce (35.5 FTEs in FY2022 to 31.0 FTEs in FY2024), with government-paid hourly rates ranging from a 10th percentile of $92.62 per hour to a 90th percentile of $150.90 per hour (median $122.82 per hour). Pioneer carries no named subcontractors on SCI-reported federal service contracts and executes all delivery in-house.
Quick answers
Is Pioneer Credit Recovery, Inc. registered in SAM.gov?
Yes. Pioneer Credit Recovery, Inc.'s SAM.gov registration is active through March 19, 2027.
Which contract vehicles does Pioneer Credit Recovery, Inc. hold?
Pioneer Credit Recovery, Inc. holds a place on 2 federal contract vehicles, including MAS and PSS.
How much has Pioneer Credit Recovery, Inc. received in federal contracts?
Federal contracts obligated $11,974,702 to Pioneer Credit Recovery, Inc. in fiscal year 2025 and $12,154,277 in fiscal years 2023 through 2027.
How does Pioneer Credit Recovery, Inc. rank among federal contractors?
Pioneer Credit Recovery, Inc. ranked #18 in NAICS 5614 and #91 at the Department of the Treasury in FY2025.
What is Pioneer Credit Recovery, Inc.'s most recent federal award?
Pioneer Credit Recovery, Inc.'s most recent federal contract award is Private collection agency (PCA) services - education pilot (2033H626F00088), from Bureau of the Fiscal Service, on June 1, 2026.
On GovTribe
See Pioneer Credit Recovery, Inc.'s full federal record
- Federal contract awards
- IDV awards
- Contract vehicles
- Subcontracting relationships
- Funding analysis by agency, NAICS and set-aside
- Similar vendors