Palmetto Goodwill Services

Palmetto Goodwill Services, a tax-exempt AbilityOne non-profit organization based in North Charleston, South Carolina, delivers facility operations and maintenance services to federal agencies across 18 counties in lower South Carolina as a prime contractor (99% of recent awards), competing full-and-open without set-aside designations despite its non-profit status and mission to employ veterans, individuals with disabilities, and disadvantaged populations.

Palmetto Goodwill's capability portfolio centers on custodial and janitorial services, food service operations, postal services, and grounds maintenance at Department of Defense and civilian federal installations. The organization's representative prime work includes a $31.5 million definitive contract with Air Mobility Command for galley food services at Joint Base Charleston through February 2028, a $27.8 million Navy Naval Information Warfare Systems Command facility operation and maintenance contract in Hanahan through March 2030, a $5.6 million single-award indefinite delivery contract for custodial services at Joint Base Charleston's Nuclear Power Training Unit (which has generated multiple delivery orders ranging from $1.1 million to $1.16 million through September 2026), an $876,214 FAA definitive contract for janitorial services at the Air Traffic Control Tower in North Charleston through January 2029, and a $1.53 million Air Mobility Command postal services contract through September 2028. Recent awards also include a $255,734 NOAA purchase order for non-personal janitorial services at the National Weather Service Weather Forecast Office in North Charleston awarded April 1, 2026, and a $114,604 FAA grounds maintenance contract at the Charleston Air Traffic Control Tower through September 2025.

Customer concentration is heavily skewed toward Department of Defense. The top five customer agencies account for 69% of awards by count but 92% of combined potential value. Air Mobility Command dominates both dimensions, holding 38 awards (combined potential value $181 million). The Navy (46 awards by count across the Department of the Navy and Naval Information Warfare Systems Command) and Air Combat Command (11 awards, $24.7 million combined potential value) represent substantial secondary platforms. Defense Commissary Agency (25 awards, $11.7 million) and GSA Public Buildings Service (21 awards, $5 million) round out the active set. The discrepancy between volume and value rankings reflects Palmetto Goodwill's large, long-term food service and facility operations contracts anchoring dollar potential while smaller custodial and postal delivery orders drive award count.

Palmetto Goodwill's work flows through five primary parent indefinite delivery vehicles. The largest by task-order volume is Indefinite Delivery Contract N6246701D8317 (26 task orders, vehicle details not specified in source); FA441812D0010 carries $26.7 million across 7 task orders for Air Force work; Naval Information Warfare Systems Command N6246795D4415 covers 7 task orders; FA441813D0005 encompasses 9 task orders ($2.3 million combined potential value); and FA441818D0003 holds 6 task orders ($8.6 million). Four awards (combined potential value $35.4 million) face ultimate completion within the next twenty-four months and therefore present recompete exposure.

Service Contract Inventory data captures minimal federal service-contract activity: $457 thousand in SCI-reportable invoiced revenue in FY2022 (5.1 FTEs) with no reportable invoicing in FY2023 or FY2024. The FY2022 government-paid hourly rate was uniform at $43.26/hr across all percentiles on the single reportable prime contract; zero sub-hours were reported across recorded prime contracts. This sparse SCI footprint reflects that the majority of Palmetto Goodwill's work is either goods-based (food service, supplies, materials), below the $150,000 SCI reporting threshold, or classified. The award portfolio shows the organization operates predominantly as a prime, with only one named federal grant sub-award: participation as a subrecipient under Goodwill Industries International, Inc. in a November 2025 Department of Labor Senior Community Service Employment Program (SCSEP) award supporting GPMS case-management system implementation and IT transition costs for SCSEP service delivery.

The vendor's footprint spans janitorial services (85 awards), all-other support services (20 awards), food service contracting (12 awards), postal services (5 awards), and ancillary support work. Palmetto Goodwill maintains an established geographic and operational concentration at Joint Base Charleston, where it holds concurrent custodial, food service, and postal operations contracts — a bundled facility-services footprint that reduces competition surface but creates customer-concentration risk if the installation or service structure changes. Activity has remained modest in recent years (one to five awards per year from 2022 through 2026), and the vendor has accumulated 237 total awards since 1983, reflecting a long operational history in Southeast federal facility contracting.