Northern New England Employment Services

Northern New England Employment Services, doing business as Goodwill Of Vermont, is an AbilityOne-designated non-profit organization based in Gorham, Maine, that delivers janitorial, custodial, grounds maintenance, and facility support services to federal agencies as a prime contractor across full-and-open procurements with no set-aside restrictions. The organization operates exclusively as a prime contractor (100% of recent awards) and competes on regional federal facility-maintenance contracts in the New England area.

The vendor's capability footprint centers on janitorial and custodial operations, grounds and landscaping maintenance, snow removal, window washing, and specialized cleaning services such as carpet extraction and deep cleaning. Representative work includes a $507,249 firm fixed-price definitive contract awarded by the General Services Administration on May 4, 2026, for janitorial services at the Air Traffic Control Tower, Sector Service Center, and one additional building in Portland, Maine, running through June 30, 2031; a $1,627,117 definitive contract from the U.S. Army Engineer Research and Development Center on June 10, 2025, for logistics support services at the Cold Regions Research and Engineering Laboratory in Hanover, New Hampshire, extending through October 12, 2030; and a $2,364,632 firm fixed-price definitive contract from the Defense Commissary Agency awarded February 1, 2022, for shelf stocking, receiving, storage, and custodial operations at Portsmouth Naval Shipyard, completing January 31, 2027. The vendor also holds three single-award indefinite delivery contracts: an $8,078,920 NAVFAC IDC for janitorial and recycling services at Portsmouth Naval Shipyard (awarded April 1, 2025, through March 31, 2030), a $2,153,892 GSA Region 1 IDC for custodial and grounds services at the Norris Cotton Federal Building in Manchester, New Hampshire (awarded May 1, 2024, through April 30, 2029), and a $2,335,765 GSA Region 1 IDC for custodial services at the Edmund S. Muskie Federal Building in Augusta, Maine (awarded June 1, 2023, through May 31, 2027).

Customer concentration is spread across five primary federal agencies, accounting for 82% of recent awards. The General Services Administration Public Buildings Service Region 1 anchors the portfolio by potential value (48 awards, $23.6 million combined ceiling), followed by the Department of the Navy Installations Command (19 awards, $15.8 million), the Department of the Army Corps of Engineers Engineer Research and Development Center (14 awards, $13.7 million), the Department of the Army Reserve Command (47 awards, $10 million), and the Department of the Navy Naval Facilities Engineering Command (3 awards, $8.2 million). While the Army Reserve Command leads in award count, GSA and Navy agency work dominates dollar value — the top five customer agencies represent 74% of combined potential value across the entire portfolio, with civilian facility-maintenance work at federal buildings and military installations constituting the bulk of activity.

The vendor's award activity shows slight decline: seven awards in 2022, five in 2023, ten in 2024, nine in 2025, and two so far in 2026. Combined potential value across 217 total awards reaches $96.4 million, with $68.9 million obligated (72% realization). Five awards with ultimate completion dates in the next twenty-four months carry combined potential value of $5.6 million, representing moderate recompete exposure. The vendor's NAICS and PSC coding is concentrated in janitorial services (166 awards, PSC H-Housekeeping Custodial Janitorial) and landscaping services (27 awards, PSC H-Landscaping/Groundskeeping), with minor exposure to office administrative and logistics support services. The vendor does not subcontract and holds no parent vehicle positions on multi-vendor GWACs or blanket purchase agreements.