Northern New England Employment Services

Northern New England Employment Services, doing business as Goodwill Of Vermont, is a non-profit organization registered as an AbilityOne agency headquartered in Gorham, Maine. The entity specializes in providing comprehensive facility maintenance, custodial, and support services to federal government agencies throughout the New England region. As an AbilityOne-designated non-profit, the organization leverages its specialized capabilities and tax-exempt status to serve as a primary vendor for recurring facility maintenance needs across multiple federal installations, military bases, and civilian federal buildings in Maine, New Hampshire, and Vermont.

Northern New England Employment Services has demonstrated extensive experience delivering a diverse array of facility maintenance and custodial services through its federal contract portfolio. The organization's service offerings encompass janitorial and cleaning operations, grounds maintenance and mowing, snow removal, window washing, specialized cleaning services such as carpet extraction and deep cleaning, COVID-19 disinfection and sanitization, shelf stocking and receiving operations, and logistics support services. The contractor has received awards from numerous federal agencies, including the General Services Administration, U.S. Navy Installations Command, U.S. Army Reserve Command, U.S. Army Corps of Engineers, Defense Commissary Agency, Naval Facilities Engineering Command, Federal Aviation Administration, and Army Engineer Research and Development Center. Recent significant awards include a $1.63 million definitive contract from the Army Engineer Research and Development Center for logistics support services at Cold Regions Research and Engineering Laboratory in Hanover, New Hampshire; a $422,061.82 definitive contract from the U.S. Army Reserve Command for grounds maintenance services at Fort 99th in Londonderry, New Hampshire; and a $1.39 million delivery order from the U.S. Army for base year custodial services at Kittery, Maine. All contracts awarded to Northern New England Employment Services have been firm fixed-price arrangements with no set-aside designations, reflecting the organization's ability to compete in open procurements based on its demonstrated capabilities and AbilityOne status.

Northern New England Employment Services currently maintains four significant Indefinite Delivery Contracts with a combined ceiling value exceeding $14 million, providing flexibility for federal agencies to order recurring facility maintenance services on an as-needed basis. The largest IDC, valued at $7.91 million with a completion date of March 31, 2030, was awarded by Naval Facilities Engineering Command on April 1, 2025, for janitorial and recycling services at Portsmouth Naval Shipyard. A second IDC valued at $2.24 million was awarded by the General Services Administration's Region 1 on May 1, 2024, for janitorial, grounds, and snow removal services at the Norris Cotton Federal Building in Manchester, New Hampshire, which has generated delivery orders for window washing and storage cleanup services. A third IDC, valued at $2.34 million and awarded by GSA Region 1 on June 1, 2023, covers custodial and related facility maintenance services at the E.S. Muskie Federal Building in Augusta, Maine, with services including janitorial work, specialized cleaning, grounds keeping, snow removal, and COVID-19 disinfection. Additionally, Northern New England Employment Services holds an IDC valued at $3.42 million awarded by the U.S. Army Corps of Engineers on July 28, 2021, for janitorial services in Hanover, New Hampshire with a completion date of July 31, 2026. These IDCs serve as flexible contracting mechanisms that enable federal agencies to efficiently procure facility maintenance services while maintaining cost predictability through firm fixed-price arrangements, ensuring consistent facility operations and cleanliness across multiple critical federal installations throughout the New England region.