Natus Sensory, Inc.

Natus Sensory, Inc., a for-profit medical equipment manufacturer based in Schaumburg, Illinois, sells audiological and sensory diagnostic equipment—audiometers, hearing aid testers, vestibular testing systems, telehealth audiology devices, and calibration and maintenance services—exclusively to the Department of Veterans Affairs and Indian Health Service as a prime contractor on full-and-open GSA Schedule 65-II-A delivery orders and purchase orders, with no set-aside designations.

Natus Sensory operates as a limited liability company classified under NAICS 334517 (Surgical and Medical Instrument Manufacturing) and PSC 6520 (Medical and Surgical Instruments, Equipment, and Supplies). The vendor is foreign-owned, a material characteristic disclosed in at least one recent award abstract. All eighteen awards in the source portfolio are prime contracts; the vendor has no subcontract or grant footprint in federal work.

The customer concentration is singular and deep. Five Veterans Integrated Service Networks (VISNs) account for 72% of recent awards by count, with VISN 23 leading at five awards ($412 thousand combined potential value), followed by VISN 19 (three awards, $44 thousand), VISN 12 (two awards, $11 million), VISN 8 (two awards, $56 thousand), and the direct VA (one award, $214 thousand). By dollar value, the ranking reorders sharply: VISN 12 anchors $11 million of the $12.4 million combined potential value across all eighteen awards, driven by a single $176 thousand purchase order for audiology equipment services and maintenance (awarded October 30, 2025, running through September 30, 2030) that appears to dwarf the rest of the portfolio. The remaining three largest awards by value are a $367 thousand delivery order to VISN 17 (July 1, 2026, extending to June 30, 2030), a $213 thousand delivery order to the VA (July 1, 2026, completing September 30, 2026), and a $96 thousand sole-source purchase order to VISN 23 for audiology calibration services (March 1, 2025, running through February 28, 2030). Natus Sensory also holds a $96 thousand sole-source calibration-services contract with VISN 23 that extends through 2030, awarded on the basis that the vendor is the sole source capable of maintaining the Natus/Otometrics product line used by the Iowa City VA Healthcare System.

All thirteen tracked task orders and purchases flow through the GSA Medical Equipment and Supplies Federal Supply Schedule (FSS-65-II-A). Recent representative work includes the $176 thousand VISN 16 audiology equipment maintenance and servicing contract covering 89 operational devices across four Gulf Coast VA facilities (Biloxi, Pensacola, Mobile, and Panama City Beach); the $65 thousand small-business-set-aside purchase order to VISN 5 for a comprehensive vestibular testing system, ICS Discovery System, caloric stimulator, and ABR testing equipment (awarded March 16, 2026, completing June 6, 2026); and multiple delivery orders for individual audiometer units and hearing aid testers averaging $15 thousand to $40 thousand across multiple VISNs.

Activity accelerated sharply in 2025, with ten awards that year compared to one in 2024 and one in 2022. The vendor has five awards (combined potential value $246 thousand) reaching ultimate completion inside the next twenty-four months, representing recompete exposure. Combined obligated dollars across all eighteen awards total $1.1 million (9% of combined potential value), indicating that most of the portfolio comprises ceilings rather than invoiced revenue. The vendor's federal footprint is concentrated in audiology equipment supply and maintenance for VA healthcare facilities nationwide, with minimal diversification beyond VA networks and the Indian Health Service.