Natus Sensory, Inc.

Natus Sensory, Inc., a for-profit limited liability company and manufacturer of audiological and sensory diagnostic medical equipment headquartered in Schaumburg, Illinois, sells audiology diagnostic devices, hearing aid testing equipment, vestibular testing systems, telehealth solutions, and calibration and maintenance services to the Department of Veterans Affairs as a prime contractor on full-and-open GSA Schedule 65-II-A (Medical Equipment and Supplies) delivery orders and purchase orders, with no set-aside designations and no subcontract footprint.

The vendor's federal customer base is entirely concentrated within the VA Health Administration, specifically across twelve Veterans Integrated Service Networks. By award count, the top customers account for 67% of recent awards: Veterans Integrated Service Network 23 leads with five awards worth $412 thousand combined potential value, followed by VISN 19 with four awards ($77 thousand), VISN 17 with three awards ($666 thousand), VISN 10 with two awards ($181 thousand), and VISN 12 with two awards ($11 million combined potential value). The dollar rankings diverge sharply — VISN 12 anchors 96% of combined potential value across all awards with two large orders, while the other networks place numerous smaller orders. Representative recent work includes a $189 thousand two-year OtoScan Bundle and Sensory Care Premium Protection delivery order with VISN 17 (ultimate completion August 2029), a $367 thousand audiometrics and accessories order with extended warranty (VISN 17, June 2030), and a $176 thousand preventative maintenance and repair contract covering 89 operational audiological devices across four Gulf Coast VA facilities in Biloxi, Pensacola, Mobile, and Panama City Beach (VISN 16, through September 2030). The vendor also holds a $96 thousand sole-source audiology calibration services contract with VISN 23 running through February 2030, awarded under 41 U.S.C. 3304(a)(1) as the only vendor capable of supporting the Natus/Otometrics product line at the Iowa City VA Healthcare System.

All 24 awards derive from the GSA Schedule 65-II-A vehicle, which carries 19 task orders worth $1.7 million in combined potential value. Activity accelerated sharply in 2025 and 2026 — one award in each of 2019, 2022, and 2024, then ten awards in 2025 and eleven in 2026. Six awards with combined potential value of $407 thousand reach ultimate completion within the next twenty-four months, presenting recompete exposure concentrated in small maintenance and equipment replacement orders. The vendor's capability footprint is defined by NAICS 334517 (Surgical and Medical Instrument Manufacturing), with secondary exposure under NAICS 811212 (Electronic and Precision Equipment Repair and Maintenance) and PSC Medical And Surgical Instruments, Equipment, And Supplies. Place of performance spans multiple VA locations including Schaumburg, Pleasanton, Houston, Aurora, Biloxi, Pensacola, Mobile, and Panama City Beach, with administrative headquarters in Schaumburg. The source notes Natus Sensory is foreign-owned.