E3 Diagnostics, Inc.

E3 Diagnostics, Inc., doing business as E 3 Diagnostics, a small business subsidiary of Oticon, Inc. headquartered in Arlington Heights, Illinois, supplies audiology diagnostic equipment, vestibular testing systems, sound booths, and calibration and maintenance services to federal healthcare agencies as a prime contractor on over one thousand awards spanning the past three decades. The company competes full-and-open across military and civilian health systems with no set-aside posture, holding primary NAICS categories in Surgical and Medical Instrument Manufacturing (161 awards) and Electromedical and Electrotherapeutic Apparatus Manufacturing (153 awards), with PSC concentration in Medical and Surgical Instruments, Equipment, and Supplies (543 awards) and maintenance/repair services for medical equipment (196 awards).

E3 Diagnostics' federal footprint centers on audiology infrastructure procurement and support. Representative prime awards include a $540,821.08 five-year definitive contract with Veterans Integrated Service Network 22 for planned maintenance inspection and corrective maintenance of audiology diagnostic equipment across San Diego VA facilities (awarded January 2024); a $734,208.00 definitive contract with the Office of the Assistant Secretary for Administration for audiometers for clinical health services (awarded September 2024); a $405,517.50 purchase order from Veterans Integrated Service Network 17 for audiology equipment service, calibration, and repair at the Dallas VA Medical Center and subordinate clinics (awarded May 2024); and a $319,525.20 small-business-set-aside purchase order from the Indian Health Service for audiology booth, equipment, and installation at Phoenix Indian Medical Center (awarded September 2024). Capability delivery spans equipment procurement (Interacoustics, Audioscan, Bio-Logic, Grason Stadler, and Otometrics systems), on-site installation, factory-level calibration and certification, preventive and corrective maintenance, staff training, and software updates for audiometers, tympanometers, videonystagmography systems, vestibular chairs, and sound-isolation booths at military and veteran healthcare facilities nationwide and in overseas locations including Japan and Guam.

Customer concentration skews toward military and VA healthcare systems. The top five funding agencies by award count—Department of the Navy Bureau of Medicine and Surgery (99 awards, $2.1 million combined potential value), Defense Health Agency (79 awards, $4.7 million), Department of the Army Medical Command (44 awards, $1.7 million), and Veterans Integrated Service Networks 6 and 7 (39 awards each, $1.9 million and $2.1 million respectively)—account for approximately 30 percent of awards. By potential value, the Defense Health Agency leads at $4.7 million across 79 awards, followed by Veterans Integrated Service Network 22 ($4.2 million, 34 awards) and VISN 21 ($3 million, 33 awards). Awards span 57 distinct federal agencies, including the Indian Health Service, National Institute on Drug Abuse, National Institute on Deafness and Other Communication Disorders, Department of the Army (Kansas National Guard), and U.S. Special Operations Command. Recent activity shows slight decline after peak years: 69 awards in 2023 tapered to 55 in 2025, with only seven awards recorded in 2026 year-to-date through May. Twenty-six awards carrying combined potential value of $2.8 million face completion within the next twenty-four months, representing recompete exposure.

E3 Diagnostics holds a multiple-award Blanket Purchase Agreement with Veterans Integrated Service Network 9 valued at $250,000 through September 2030 for audiology calibration services, with initial BPA calls generating task orders. The company does not occupy positions on government-wide acquisition contracts or large federal supply schedules; task orders flow primarily through agency-specific purchase orders and BPAs rather than centralized ordering vehicles. Subcontract footprint is minimal—four sub-awards on record span positions under Johns Hopkins University Applied Physics Laboratory on an Air Force Research Laboratory health force protection IT contract, the State of Montana Department of Health and Human Services on an NHANES data collection sub-award, and two Waste Isolation Pilot Plant subcontracts, indicating E3 Diagnostics operates predominantly as a prime rather than as a sub.

E3 Diagnostics operates as a subsidiary of Oticon, Inc., a for-profit manufacturer and distributor of medical equipment and audiology products. The parent's broader portfolio—spanning hearing aids, diagnostic systems, and medical device distribution—anchors E3 Diagnostics' market position as an authorized distributor and certified technician for leading OEMs, positioning the subsidiary to execute sole-source awards and BPA orders where government procurement officers identify E3 Diagnostics as the only responsible source capable of providing specific brand-name equipment and factory-certified maintenance. This OEM relationship and technical credential base have driven the company's sustained federal contracting volume and recurring maintenance-service contracts across the VA and Defense Health Agency enterprise over more than thirty years.