National Travel Service, Inc.

National Travel Service, Inc., doing business as National Travel, Inc. Division, operates as a Charleston, West Virginia-based small disadvantaged business providing travel agent services, transportation assistance, and disaster recovery logistical coordination to federal agencies as a prime contractor under mostly non-competitive set-aside contracts and GSA schedule vehicles. The vendor is a for-profit corporate entity with over forty years of experience in travel management and disaster recovery operations; it competes entirely as a prime (100% of recent awards) and holds no subcontract portfolio.

Federal Emergency Management Agency dominates the vendor's customer concentration by award volume — eight awards totaling $423 thousand in combined potential value across BPA call orders and purchase orders for disaster displacement travel assistance and transportation logistics in Hawaii and Alaska. However, the dollar concentration splits differently: the National Transportation Safety Board (two awards, $2.8 million combined potential value) and GSA Federal Acquisition Service (two awards, $2.2 million combined potential value) together account for 96% of the vendor's total potential value, with the Federal Trade Commission and Chemical Safety and Hazard Investigation Board holding smaller positions. The vendor has served seven distinct customer agencies in recent years.

National Travel Service, Inc. holds positions on two primary vehicles. The GSA Multiple Award Schedule (Federal Supply Schedule contract 47QMCB23D000L, awarded September 27, 2023, with a $475 thousand ceiling through September 2028) has generated thirteen task orders totaling $3.2 million in combined potential value across multiple agencies, covering travel agent services, lodging negotiations and management, and ancillary supplies with maximum order values ranging from $50 thousand to $1 million by special item number. The vendor also holds a Blanket Purchase Agreement with FEMA (BPA 70FBTX20A00000001, ceiling $5.625 million through July 2025) that has yielded six call orders totaling $63 thousand; a single-award NTSB BPA for travel agent services (awarded June 1, 2025, $300 thousand ceiling through May 2027) under the GSA Multiple Award Schedule; and a single-award NTSB BPA for travel agent services. Representative recent work includes a $359.91 thousand firm-fixed-unit-price purchase order from FEMA (May 22, 2026, awarded under Total Small Business set-aside, extending through May 2027) for travel assistance to individuals and households displaced by floods in Alaska, and a $25 thousand BPA call from FEMA (August 24, 2024) for transportation assistance services supporting Hawaii disaster declaration DR4724.

Activity has been sparse and episodic — one award per year in 2024, 2025, and 2026 — following three awards in 2023. One award with a combined potential value of $360 thousand (the Alaska flood travel assistance contract) reaches ultimate completion within the next twenty-four months and faces recompete risk. The vendor's award portfolio is categorized primarily under NAICS Travel Agencies (21 awards) with ancillary transit and ground passenger transportation work, and under PSC Transportation/Travel/Relocation—Travel Agent (17 awards), reflecting a specialized capability set narrowly focused on travel arrangement and disaster logistics rather than broader federal consulting or IT services.

For 40 years, National Travel has been successfully managing a business and government client base that extends to all fifty states and beyond.