Language Bank, Inc.

Language Bank, Inc., a minority-owned, Asian-Pacific American small disadvantaged business based in New York, provides translation, interpretation, transcription, and multilingual content management services across more than 170 languages exclusively as a prime contractor to federal agencies, with no subcontractor footprint. The company operates entirely on the GSA Multiple Award Schedule, anchoring 366 task orders worth $74.3 million in combined potential value and holding three layered single-award blanket purchase agreements valued at $50 million (Department of Homeland Security), $8.55 million (Office of the Assistant Secretary for Administration and Management), and $2 million (Department of Acquisitions).

Language Bank's customer base is dominated by federal civilian agencies with mission-critical language needs. The top five agencies account for 91% of combined potential value: the Federal Emergency Management Agency leads with $50.8 million across 17 awards spanning disaster recovery and emergency response translation work; GSA Federal Acquisition Service anchors $21.6 million (largely the MAS vehicle itself); the Department of Labor's Office of the Assistant Secretary for Administration brings $8.6 million; the Department of Homeland Security U.S. Coast Guard adds $2.3 million for Creole interpreter services; and the Department of Agriculture Forest Service Washington Office contributes $2.1 million. By award count, however, FEMA's Mitigation and Incident Support sections dominate with 177 awards, followed by the Department of Justice U.S. Attorney's Offices with 65 awards for expert witness language services and litigative consulting, and the IRS with 28 awards for translation support.

Recent concrete work includes a $300.9 million BPA call from U.S. Citizenship and Immigration Services (USCIS) for asylum operation interpretation services, a $296.1 million Total Small Business set-aside delivery order from the Department of Veterans Affairs for on-site interpretation at VA Palo Alto through April 2027, a $250 thousand delivery order from the Department of Health and Human Services Office of the Assistant Secretary for Administration supporting the White House Initiative on Asian Americans, Native Hawaiians, and Pacific Islanders, a $258.7 thousand BPA call from the Office of Procurement Operations for multilingual transcription of audio and video through March 2028, and recurring small-dollar expert witness and litigative consulting task orders from the U.S. Attorney's Offices valued between $4 thousand and $60 thousand. Language Bank's work is concentrated in two NAICS categories — Translation and Interpretation Services (374 awards) and All Other Legal Services (9 awards) — with PSC activity split between Support-Administrative Transcription (225 awards) and Support-Administrative Translation and Interpreting (110 awards).

Activity has declined in the past three years — 13 awards in 2022 to 4 in 2026 — though the dollar values in recent awards remain substantial due to task orders against the existing GSA MAS and BPA vehicles. Ten awards with ultimate completion dates in the next twenty-four months carry combined potential value of $872 thousand, presenting modest recompete risk. Language Bank holds no parent vehicles other than the GSA Multiple Award Schedule and operates entirely without competition from subcontractors. The vendor's GSA labor portfolio spans five administrative and business-support categories priced from $85.64 to $214.11 per hour, all requiring bachelor's degrees with no security clearance mandates — Copywriter, Account Executive, Cultural Consultant, Marketing Strategist, and Account Director roles ranging from four to ten years of experience. SCI-reported federal service-contract invoicing totaled $684 thousand across FY2023–FY2025 (FY2024 peak at $635 thousand with minimal FTE attachment), a narrow slice of the vendor's broader GSA task-order activity and not representative of total federal revenue. Language Bank competes exclusively on the open market without set-aside reservation and has served 43 distinct federal agencies across its prime award portfolio.

Translation, transcreation, localization, interpretation, transcription, over-the-phone interpretation and video remote interpretation