Language Bank, Inc.

Language Bank, Inc., doing business as Language Bank Inc., is a minority-owned, Asian-Pacific American small disadvantaged business headquartered in New York that provides translation, interpretation, transcription, and multilingual content management services to federal agencies as a prime contractor across 43 customer agencies, operating predominantly through its General Services Administration Multiple Award Schedule contract and single-award blanket purchase agreements.

Language Bank operates exclusively as a prime contractor (100% of recent awards), with no subcontractor footprint. The company is self-certified as a Small Disadvantaged Business and identified as Asian-Pacific American owned, and competes predominantly full-and-open rather than under set-aside vehicles — only 4 of 400 recent prime awards carry set-aside designations (two Total Small Business, two for small business). Language Bank's capability portfolio centers on human-delivered language services: translation (per-word pricing tiered by language group), consecutive and simultaneous interpretation, over-the-phone and video remote interpretation, American Sign Language-Certified Deaf Interpreter services, transcription, and multimedia support across more than 170 languages. Representative work includes a $50 million Department of Homeland Security blanket purchase agreement for foreign language translation and interpretation established August 4, 2022 (ongoing through August 3, 2027); an $8.55 million Office of the Assistant Secretary for Administration and Management blanket purchase agreement for translation and transcription services awarded July 9, 2023; a $250 thousand delivery order from the Department of Health and Human Services for translation and interpretation supporting the White House Initiative on Asian Americans, Native Hawaiians, and Pacific Islanders (September 30, 2023); a $301 thousand BPA call from U.S. Citizenship and Immigration Services for interpreter services supporting asylum operations (May 5, 2023); and recurring task orders from the U.S. Attorney's Offices for expert witness language services, translation, and litigative consulting.

Customer concentration is extreme and dominated by disaster-response and legal/immigration work. The Federal Emergency Management Agency accounts for the largest single share: 17 awards with $50.8 million combined potential value (54% of the vendor's total potential value), driven almost entirely by 132 Mitigation Section BPA calls and 45 Incident Support Section BPA calls for written translation and interpretation services supporting disaster recovery efforts (DR declarations for Tennessee, New Mexico, South Carolina, Illinois, and Massachusetts). The U.S. Attorney's Offices ranks second by award count (63 awards, $1.9 million combined potential value) with steady task orders for expert witness services, translation, and litigative consulting under the GSA MAS vehicle. The Department of Treasury Internal Revenue Service has placed 28 awards ($788 thousand combined potential value) for confidential interpretation and translation services. The General Services Administration itself appears as a customer for the two core vehicle awards — the $20 million GSA MAS contract 47QRAA22D005V (February 23, 2022, expiring February 22, 2027) and a second schedule position — together representing $21.6 million of potential value and generating $74.3 million in task-order activity. Language Bank's top five customer agencies by potential value represent 91% of combined potential dollars.

Language Bank holds four core vehicle positions: a $20 million General Services Administration Multiple Award Schedule contract (47QRAA22D005V, Federal Supply Schedule, award date February 23, 2022, expiring February 22, 2027) serving as the parent vehicle for 365 task orders ($74.3 million combined potential value); a $50 million Department of Homeland Security blanket purchase agreement for foreign language translation and interpretation (single award, August 4, 2022–August 3, 2027); an $8.55 million Office of the Assistant Secretary for Administration and Management blanket purchase agreement (single award, July 9, 2023–July 8, 2028); and a $2 million U.S. Department of Acquisitions blanket purchase agreement with Total Small Business set-aside (single award, September 16, 2022–September 18, 2027). Ninety-one percent of the vendor's combined potential value flows through these four vehicles.

Activity has moderated in recent years but remains volatile quarter to quarter. The vendor received 13 awards in 2022, 19 in 2023, 12 in 2024, 9 in 2025, and 2 through May 2026. Only 10 awards with combined potential value of $860 thousand reach ultimate completion inside the next twenty-four months, indicating low recompete pressure near term. The GSA MAS contract itself does not expire until February 2027, providing runway for continued task-order activity.

Service Contract Inventory data is sparse: SCI captures only six records (all prime, no subs), with $684 thousand invoiced across FY2023 and FY2024 combined, representing less than 1% of the vendor's $93.3 million in combined potential value across all awards. SCI-reportable activity shows $49 thousand invoiced in FY2023 (0.5 FTEs contract-level) and $635 thousand in FY2024 (0.0 FTEs reported). Government-paid hourly rates on SCI-reportable prime contracts ran a median of $56.10/hr (10th percentile $40.02/hr, 90th percentile $72.18/hr), reflecting lower-tier language and administrative labor. The GSA Schedule labor portfolio offers five categories priced from $85.64/hr (Copywriter, four years' experience, bachelor's required, no clearance) through $214.11/hr (Account Director, ten years' experience, bachelor's required, no clearance). All GSA labor roles require bachelor's education; no security-cleared positions are offered. Language Bank performs no subcontract work across its SCI-reportable prime contracts (0% sub-hours share).

Language Bank's footprint is hyperspecialized: 373 of 400 awards fall under NAICS 541512 (Translation and Interpretation Services), with the remainder scattered across Legal Services, Educational Support, and Management Consulting. Two-thirds of task orders by PSC code are administrative support for transcription (225 awards); interpretation and translation services (109 awards) comprise most of the remainder, with expert witness services (20 awards) and legal support (8 awards) forming a secondary band. The vendor's customer concentration, seasonal disaster-response work, and recurring small-dollar task orders from the U.S. Attorney's Offices create a portfolio heavily dependent on continuation of FEMA disaster declarations and DOJ litigation activity rather than large, multiyear prime growth opportunities.

Translation, transcreation, localization, interpretation, transcription, over-the-phone interpretation and video remote interpretation