Ion Technology Support, Inc.

Ion Technology Support, Inc., a veteran-owned small business based in Morrisville, North Carolina, provides maintenance, repair, and preventive-service support for analytical laboratory instrumentation—primarily mass spectrometers, liquid chromatography systems, and related equipment—to civilian federal research agencies as a prime contractor under total small business set-asides. The company operates across NAICS 334516 (Other Electronic and Precision Equipment Repair and Maintenance) and competes almost entirely within small-business set-asides; 28 of 37 recent awards carry total small business or small business designations.

Ion's customer base concentrates heavily in federal research infrastructure. The top five funding offices account for 70% of awards by count and 95% of combined potential value. The National Institute of Standards and Technology (3 awards, $1.4 million combined potential value) anchors the dollar share, driven by a $455 thousand firm-fixed-price purchase order awarded September 29, 2026 for maintenance and repair of AB Sciex mass spectrometry equipment at NIST's Gaithersburg campus and Hollings Marine Laboratory in Charleston, South Carolina, running through September 28, 2031 with four one-year option periods. The National Institute of Environmental Health Sciences (5 awards, $429 thousand) provides volume and recurring work—three purchase orders for preventive maintenance and repair of Thermo, Sciex, and Shimadzu mass spectrometers at the Research Triangle Park facility. The USDA Agricultural Research Service Field Research Implementation and Information Delivery (13 awards, $290 thousand) rounds the top three by award count, including a $120 thousand annual service-contract renewal for TSQ Quantum Ultra LC/MS and Thermo Accela UHPLC systems at the Tifton, Georgia field station, running through September 5, 2028. Recent work also includes a $213 thousand purchase order from the NIH Office of Logistics and Acquisition Operations (Durham, North Carolina location) for twelve-month service support of a Sciex LC/MS system.

Activity has remained modest and flat—one to two awards per year across 2022 through 2026—with combined potential value of $2.6 million and $2 million in obligated dollars (77% realization). Two awards totaling $333 thousand reach ultimate completion within the next twenty-four months, representing recompete exposure. Ion carries one subcontract award under Marvin Engineering Co., Inc. as prime for Lincoln Laboratory Research and Development Center maintenance agreements, representing 3% of its recent award footprint. The vendor's capability portfolio centers on on-site technician response (typically 24–48 hour availability), annual preventive maintenance visits, parts supply, and technical support for government-owned analytical equipment at scientific research facilities across the Southeast and Mid-Atlantic regions.