Interactive Communications Solutions Group, Inc.

Interactive Communications Solutions Group, Inc. Learning Division, doing business as Interactive Communications Solutions Group Inc., is a for-profit subsidiary of Australian parent Acendre, Inc. (formerly Nga.net Pty. LTD.) that delivers Articulate 360 eLearning authoring software licenses, subscriptions, and technical support services to federal agencies as a prime contractor on the GSA Multiple Award Schedule. The vendor competes full-and-open without characteristic set-aside posture, though a material minority of task orders carry Total Small Business or HUBZone sole-source designations.

Interactive Communications Solutions Group's federal footprint is almost entirely delivery orders for Articulate 360 software subscriptions—the vendor's single core offering to government. Articulate 360 Teams, priced at $1,325 per license annually, provides access to Storyline, Studio, Rise, Peek, and Replay authoring tools, account management, priority support, and unlimited storage. Representative work includes a $239,456 delivery order from the Internal Revenue Service (September 2025) for Articulate 360 Teams education software supporting integrated training management across IRS business units; a $213,403 total-small-business purchase order from the Department of Defense Education Activity (February 2022) for Articulate 360 eLearning authoring tools covering a five-year period through February 2027; a $380,444 delivery order from the Defense Counterintelligence and Security Agency (January 2022) for Articulate Storyline 360 licenses supporting eLearning product development at the Center for the Development of Security Excellence; and a $120,762 delivery order from Army Training and Doctrine Command (September 2025) for 20 Articulate 360 licenses with AI Assistant capabilities for MEDCOE digital education product development.

Customer concentration is highly distributed. The top five agencies by award count account for only 23 percent of awards: the Coast Guard leads with 15 awards, followed by the Social Security Administration with 12 awards, NOAA with 11 awards, the National Archives and Records Administration with 9 awards, and Air Education and Training Command with 8 awards. The top customers by potential value diverge somewhat: the Internal Revenue Service anchors 5 awards carrying $1.7 million combined potential value, the Foreign Service Institute holds 7 awards for $729 thousand, the Coast Guard places 15 awards for $686 thousand, the Office of the Secretary of Defense accounts for 4 awards at $588 thousand, and AETC places 8 awards for $493 thousand. These five agencies capture 21 percent of combined potential value. Across 84 distinct customer agencies, the vendor has generated $20.3 million in combined potential value, with $8.8 million (43 percent) obligated to date.

Interactive Communications Solutions Group holds a single parent vehicle: a $500,000 GSA Multiple Award Schedule contract (47QTCA24D0044, effective January 25, 2024 through January 24, 2029) under which 212 task orders carrying $8.3 million in combined potential value have been issued. This MAS vehicle is the sole significant contracting mechanism across the portfolio; 99 percent of all awards are primes. The vendor has placed two sub-task orders under the SST 4.0 IDIQ (70T01021D7670N001) as a subcontractor to General Dynamics Information Technology, Inc. for curriculum development support services (February 2026 and April 2025), and one sub-task to Amentum Technology, Inc. for computer software work under the same IDIQ vehicle (March 2024).

Activity has grown moderately from 12 awards per year in 2022 and 2023 to 26 in 2024 and 31 in 2025, with 25 awards recorded in 2026 year-to-date. Twenty-eight awards carrying combined potential value of $1.7 million reach ultimate completion within the next twenty-four months, presenting near-term recompete risk and opportunity. Award dollars per contract are small—delivery orders typically range from $1,656 to $239,456, with a median in the $15,000–$25,000 band—reflecting the per-license pricing model of a SaaS vendor operating at scale across dozens of small customer deployments. The portfolio is characterized by annual subscription renewals and single-year license procurements, suggesting predictable recurring revenue from a broad customer base rather than large integrated programs.

Experts in Computer Based Training (CBT), Custom E-Learning solutions.

Capabilities include Instructional Design and Interactive Multimedia Development. Expert in SCORM and Learning Management Systems (LMS).