Icris, LLC

Icris, LLC, doing business as INT Civil Rights Investigations & Settlements, is a San Francisco-based small business that provides Equal Employment Opportunity investigation and compliance support services to federal agencies as a prime contractor under GSA Multiple Award Schedule vehicles, with 100% of recent awards in the prime role and 59% of award volume concentrated among five customer agencies.

Icris operates exclusively as a prime contractor—no subcontract footprint appears in the source. The company specializes in federal sector EEO complaint processing, including pre-complaint counseling, formal discrimination complaint investigations, preparation of Reports of Investigation, and sensitive documentation management. Work is performed across multiple sites: San Francisco, California (corporate); Arlington, Virginia; Rosslyn, Virginia; Mechanicsburg, Pennsylvania; and Washington, DC. The company has maintained continuous SAM.gov registration since 2001 and competes under a mix of total small business set-asides and full-and-open designations; recent awards show roughly equal distribution between set-aside and non-set-aside task orders.

Customer concentration is significant. The Department of Agriculture's Office of the Assistant Secretary for Civil Rights leads by award count (56 awards, $8.9 million potential value) and anchors a $5.5 million single-award BPA expiring July 2028. The GSA Federal Acquisition Service, though representing only two awards, carries the largest dollar exposure at $13.7 million (two single-award BPAs: $3.5 million to the Department of Commerce and earlier IDV values). The Federal Communications Commission (24 awards, $617 thousand), Department of Commerce Office of the Secretary (17 awards, $8.4 million), and Defense Logistics Agency (34 awards, $4.9 million) complete the top five by award count, accounting for 59% of all awards. The top five by potential value account for 72% of combined potential.

Icris holds four primary indefinite delivery vehicles, all under GSA Multiple Award Schedule contracts: a $5.5 million total small business set-aside single-award BPA with USDA's Assistant Secretary for Civil Rights (expires July 2028); a $3.5 million single-award BPA with the Department of Commerce's Office of the Secretary (expires July 2030), awarded August 1, 2025 as a 100% small business set-aside; a $344,106.65 multiple-award BPA with the FCC (expires May 2029, no set-aside); and a $250,000 multiple-award total small business set-aside BPA with Naval Supply Systems Command (expires July 2029). Recent representative awards include a $367,801 BPA call from USDA's Office of the Assistant Secretary for Civil Rights (February 2026, total small business set-aside), a $34,400 BPA call from the FCC (February 2026, no set-aside), a $226,128 BPA call from the Department of Commerce (November 2023, no set-aside), and multiple smaller calls from Naval Supply Systems Command in the $4,000–$20,700 range. The two largest GSA vehicles by task-order volume are the Federal Supply Schedule GS22F7105H (93 task orders, $12.3 million combined potential value) and the Multiple Award Schedule (83 task orders, $14.3 million combined potential value).

Activity has grown modestly in recent years: four awards in 2022, six in 2023, ten in 2024, thirteen in 2025, and three year-to-date in 2026. Only three awards totaling $652 thousand face completion within the next twenty-four months, limiting near-term recompete exposure. The 248 total prime awards across the source snapshot carry $50.6 million in combined potential value, of which $7.2 million (14%) has been obligated. Across 23 distinct customer agencies, the footprint is dominated by civil rights investigation work coded to NAICS 561611 (Investigation and Personal Background Check Services) for 171 of 248 awards, with supporting management consulting and human resources consulting work comprising the remainder. The company's competitive posture emphasizes total small business set-asides on single-award BPAs with large agencies (USDA, Commerce) and non-set-aside work on smaller multi-award vehicles (FCC, Navy), positioning Icris as a specialized provider embedded in federal HR and civil rights operations rather than a broad federal contractor.

ICRIS is a GSA Authorized vendor that specializes in federal sector Equal Employment Opportunity complaint processing services.

The services we provide include pre-complaint counseling, investigations of formal discrimination complaints, preparation of Final Agency Decisions, and training for EEO counselors and investigators.