Icris, LLC

Icris, LLC, doing business as INT Civil Rights Investigations & Settlements, is a small business based in San Francisco, California that delivers equal employment opportunity investigation and compliance support services to federal agencies as a prime contractor across GSA Multiple Award Schedule vehicles and single-award BPAs. The vendor operates as a for-profit limited liability company and competes predominantly under total small business set-asides on a portion of its prime footprint, with the majority of recent awards split between set-aside and full-and-open designations.

Icris specializes in federal sector EEO complaint processing, including pre-complaint counseling, formal discrimination complaint investigations, preparation of Reports of Investigation, and sensitive documentation management. Representative work includes a $5.5 million single-award BPA with the Department of Agriculture's Office of the Assistant Secretary for Civil Rights (July 2023–July 2028) under the GSA Multiple Award Schedule; a $344,106.65 multiple-award BPA with the Federal Communications Commission (May 2024–May 2029) also on the GSA MAS; a $3.5 million single-award BPA with the Department of Commerce Office of the Secretary (August 2025–July 2030) on the GSA MAS; and a $250,000 multiple-award total small business set-aside BPA with Naval Supply Systems Command (July 2024–July 2029) on the GSA MAS. Recent task orders include a $367,801 call from USDA's Office of the Assistant Secretary for Civil Rights (February 2026) for EEO investigations and a $226,128 call from the Department of Commerce Office of the Secretary (November 2023) for EEO investigation closeout services.

Customer concentration among Icris's top funding agencies is pronounced. The Department of Agriculture's Assistant Secretary for Civil Rights accounts for 56 awards valued at $8.9 million combined potential value, followed by the Defense Logistics Agency Headquarters (34 awards, $4.9 million), the Department of Commerce Office of the Secretary (18 awards, $8.5 million), the Federal Communications Commission (24 awards, $628 thousand), and Naval Supply Systems Command (17 awards, $590 thousand). These five agencies represent 60% of total awards by count and 72% by combined potential value. The rankings reveal concentration both by volume (USDA leads award count) and by dollar value (Department of Commerce ranks second by dollars despite fewer awards). Icris operates exclusively as a prime contractor with no subcontract footprint.

Icris holds positions on multiple parent vehicles. The Federal Supply Schedule GS22F7105H carries 93 task orders valued at $12.3 million; the generic Multiple Award Schedule vehicle contains 87 task orders valued at $14.5 million; the Blanket Purchase Agreement GS22F7105H-AG7245B130006 (with Agriculture) hosts 41 task orders valued at $1 million; the Blanket Purchase Agreement SP470515A0152 (likely with Defense Logistics Agency) contains 39 task orders valued at $135 thousand; and Human Resources & Equal Employment Opportunity Services vehicles hold 27 task orders valued at $2.2 million. Work across these vehicles is predominantly firm fixed price EEO investigation services performed in locations including Washington, DC; San Francisco, California; Mechanicsburg, Pennsylvania; Rosslyn and Arlington, Virginia; and other federal agency headquarters.

Activity has grown from four awards in 2022 to thirteen in 2025, declining to five through August 2026. Only three awards face completion within the next twenty-four months, carrying combined potential value of $542 thousand, indicating modest near-term recompete exposure. The vendor's category concentration—173 awards under Investigation and Personal Background Check Services NAICS and 113 under Support-Professional: Other PSC—reflects the narrow specialization in civil rights investigation work. The source indicates continuous SAM registration since at least 2001, positioning Icris as an established provider within federal EEO compliance markets serving civilian agencies with primary concentration in civilian rather than defense customers despite Naval Supply Systems Command and Defense Logistics Agency presence.

ICRIS is a GSA Authorized vendor that specializes in federal sector Equal Employment Opportunity complaint processing services.

The services we provide include pre-complaint counseling, investigations of formal discrimination complaints, preparation of Final Agency Decisions, and training for EEO counselors and investigators.