Heritage Services LLC

Heritage Services LLC, a Department of Transportation certified disadvantaged business enterprise and for-profit limited liability company headquartered in Campbellsport, Wisconsin, delivers elevator maintenance and repair, fire suppression system installation and servicing, and specialized facilities infrastructure work to federal agencies as a prime contractor exclusively — seventy-three awards across the past five years with zero subcontract activity. The vendor competes predominantly under total small business set-asides, which account for the majority of its prime footprint, though roughly thirty percent of recent delivery orders carry no set-aside designation.

The vendor's capability portfolio centers on elevator, lift, and platform maintenance and repair services; fire suppression system design, installation, testing, and maintenance; and allied facilities infrastructure work including HVAC upgrades, electrical systems, sprinkler rehabilitation, and structural modifications. Representative named work includes a $678 thousand elevator maintenance task order for Eielson Air Force Base under Heritage's parent IDC, effective through September 2028; a $196 thousand elevator modernization project at USDA's National Laboratory for Agriculture and Environment in Ames, Iowa, set aside for small business and completed in 2024; a $154 thousand fire protection inspection services contract with Air Combat Command at Nellis Air Force Base, Nevada, running through August 2028; and a $488 thousand Menasha Right Abutment Wall Repair contract with the Army Corps of Engineers, set aside for small business with completion in May 2025.

Customer concentration is extreme. The Department of the Army Installation Management Command Pacific Region dominates both metrics — thirty-six awards (66% of recent award count) carrying $3.1 million in combined potential value (43% of total portfolio value). Work is performed at Fort Wainwright, Fort Greely, and Eielson Air Force Base across Alaska. The next five largest customers — Army Corps of Engineers, USDA Agricultural Research Service, Air Combat Command, and National Park Service (Midwest and Intermountain regions) — account for only eight awards combined and less than $1.3 million in potential value. Twenty-one of twenty-six distinct agencies account for four or fewer awards each. No civilian agency approaches Army Pacific Region's scale.

The vendor's primary vehicle position is a single-award IDC with Army Installation Management Command Pacific Region valued at $2.32 million and effective through November 2028. This vehicle alone anchors thirty-six delivery orders, ranging from $727 to $678 thousand, covering elevator, lift, and platform inspection, maintenance, and repair at Alaska military installations. All other task orders sit on standalone purchase orders or definitive contracts rather than on broader contract vehicles; Heritage carries no positions on government-wide acquisition contracts, multiple-award IDIQs, GSA Schedules, or agency-wide blanket purchase agreements.

Activity has grown year over year from fifteen awards in 2022 to twenty-one in 2025, with three awards recorded in the first quarter of 2026. Only three awards (combined potential value $1 million) reach ultimate completion within the next twenty-four months, limiting near-term recompete exposure. The Alaska IDC itself does not mature until November 2028, presenting significant renewal opportunity for Heritage but also strategic vulnerability should Army Pacific Region conduct a full re-competition or transition to a different contractor.

Work is performed across multiple locations — primarily Alaska military installations (Fort Wainwright, Fort Greely, Eielson Air Force Base) but also South Dakota (Mount Rushmore National Monument, Minuteman Missile National Historic Site, Hill City), Iowa (Ames), Colorado (Cheyenne Mountain Air Station), Nevada (Nellis), Georgia (Fort Stewart), South Carolina (Joint Base Charleston), and scattered National Park Service and other agency facilities. The vendor holds current Alaska elevator mechanic licenses and certifications, as originally required by the Army Pacific Region IDC solicitation. NAICS coding shows commercial and industrial machinery repair as the primary category (forty-three awards), with plumbing, heating, and air-conditioning contractors (eleven awards) and security systems services (five awards) as secondary categories, reflecting the breadth of facilities work rather than specialized focus in any single discipline.

Heritage Services, LLC is a Wisconsin-based small business, and WisDOT certified DBE. Our project focus includes consulting and project management in addition to life safety inspections, fire suppression, elevator modifications, maintenance and inspections, and landscaping projects at the federal and state levels.