Greenfield Management Systems, Inc.

Greenfield Management Systems, Inc., doing business as Charlene Manor Extended Care Facility, is a non-profit extended care facility operator that provides community nursing home services and EXPRESS REPORT data management to the Department of Veterans Affairs as a prime contractor under single-award indefinite delivery contracts and basic ordering agreements, with no subcontract activity. The vendor operates as a subsidiary of Berkshire Healthcare Systems, Inc., a non-profit parent organization, and competes in full-and-open procurements with no set-aside designations across all awarded work.

Greenfield's capability portfolio centers entirely on community nursing home services and associated reporting solutions for the VA. Representative work includes a $231,893 delivery order awarded October 1, 2025, for EXPRESS REPORT: CNH services through September 1, 2026, issued under a single-award IDC valued at $2.77 million and running through October 31, 2028; a $725,663 delivery order awarded November 1, 2023, for the same EXPRESS REPORT: CNH services under the VA EXPRESS vehicle; and a $459,796 delivery order awarded July 1, 2023, for EXPRESS REPORT: CNH services in Greenfield, Massachusetts. Work performed includes detailed reporting and data management for community nursing home care provided to veteran populations, with place of performance in Greenfield, Massachusetts and subordinate sites including Holyoke and Leeds, Massachusetts.

Customer concentration is extreme. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 1 accounts for 36 awards carrying the full $8.5 million in combined potential value (94% of the 51-award portfolio), with 12 additional VA awards representing the remaining activity. Greenfield holds no other customer relationships. The vendor's parent vehicles include Basic Ordering Agreement VA24116G0059 (15 task orders, $1.9 million combined potential value), Basic Ordering Agreement 36C24121G0041 (7 task orders, $1.4 million), and Basic Ordering Agreement VA241BO0265 (5 task orders, $909 thousand), along with an Indefinite Delivery Contract 36C24124D0030 (3 task orders, $1.2 million). Activity has declined sharply: six awards in 2021, two in 2022, six in 2023, one in 2024, and one in 2025. Only one award (combined potential value $232 thousand) reaches ultimate completion inside the next twenty-four months, presenting minimal near-term recompete exposure.